"Set - up creative cloud has stopped working" error during download

I get the error message "Setup Creative cloud has stopped working. A problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available. I am running Windows 7 with Google Chrome browser and my computer stopped randomly when I tried to install.

Alan, please try to remove the Cloud creative application - https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and then install it using: https://helpx.adobe.com/creative-cloud/help/install-apps.html

For the download error try: https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

Let us know if you run in any specific message when installing it. We would be happy to help you.

Tags: Adobe

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    Whenever an update is available and I try to install apparently is normal, until the progress bar gets almost 90%, then it just closes the window. Background cloud creative process will continue to run and will be hogging resources, but the installation never seems to finish, long waited on it was 9 hours. When I say my computer restarts there is no pop up window telling me a process is ongoing and should be closed or whatever it is.

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    Capture.PNG

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    Information additional 3:1318

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