message operation could not be completed (error 0x800f0214) of windows 7 with HP laserjet cm1312nfi
Hi I'm transitionning to a new computer with windows 7 64 bit and I can download the driver from hp site but when I get to unpack it, I get the above message.
Can someone help me with this?
Thank you
Hello Lucprovost,
Please keep us updated on the status of the issue.
I suggest you try to use the suggestions contained in this Microsoft support article and check the issue.
Reference:
You experience print spooler error messages after installing or upgrading a third-party print driver
http://support.Microsoft.com/kb/2793718
Also, refer to the suggestions marked as answer by moderator Dale Qiao Wednesday, may 5, 2010 01:22 in this link:
http://social.technet.Microsoft.com/forums/Windows/en-us/4979f1a9-f54e-4c5f-8199-c98315dc53cc/error-adding-printers-on-Windows-7-client-after-deployment-0x00000709?Forum=w7itproinstall
Note: Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
http://Windows.Microsoft.com/en-us/Windows/back-up-registry
I hope this information helps.
Thank you
Tags: Windows
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