Message "the parameter is incorrect."

I have an Officejet 6500 has more all-in-one printer. I am trying to get a read on the ink levels and I get the message "the parameter is incorrect." I rebooted the computer and the printer and I tried various other things and still cannot solve the problem. Help, please

The next steps would be to reinstall the software:

If the printer connected via USb make sure to disconnect the cable first.

Click Start > all programs > HP > model printer and follow the link to uninstall the software.

Once the uninstall is complete, reboot your PC and reinstall the software.

You can find the latest version of the software available for sownload to the link below:

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-86366-3&cc=us&DLC=en&LC=en&OS=4062&product=4083977&sw_lang=

Kind regards

Shlomi

Tags: HP Printers

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