MFP M277: Unable to connect to update HP printer MFP M277 with service

I had problems with the our computers and devices Apple, power connect wireless to our printer MFP M277. They worked very well before, but all of a sudden, there was no link.  I rebooted the printer and then was able to resume printing of our devices.  This has happened several times in recent months, and every time I restart the printer, the connection is resumed. The printer shows that it is always connected to the network before restarting, but no printing is available.  I tried to connect to the service of HP update via the touch screen, but repeat me connectivity is not available!  The printer is able to print wireless, but it is impossible to connect to HP for the firmware updates?  Suggestions, please?

Thank you

Duane

Hi @djduane,

Here are some links to videos that illustrate the different ways to download the update of the firmware. Please, try it both ways and let me know if you were able to complete the update.

Using a USB to update the Firmware on HP LaserJet Enterprise printers

LaserJet Firmware update using the integrated Web server

If this help will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

Tags: HP Printers

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