MG5400 Error 6000

I used my PIXMA MG5400 trouble free for years.  I use it with a Mac OSX 10.10.2.  Two days ago it started showing an error 6000.  I checked for jams, open all the trays and checked for any problem, powered off the coast and both button and unplugging the power and waiting.  I removed the back cover and the guide gray and not seen any jams in there.

The print head is on the left side and wil not come to the center when the cover is opened.  We had a power outage a few days ago and I think it was related to that.

The error can be reset, or I have to buy a new printer?

Hi rbrown3rd,

Looking at your post, it seems that you have performed all troubleshooting steps to resolve the error 6000, so the printer will need to provide the service; Please call or write to us at one of the methods on the page contact us for maintenance of the options that are available to you.

Tags: Canon Printer

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