MG6620 error 9,244,3 - HELP!

I just bought the MG6620 and upgraded to W10.  I can't scan from the plateau.  I keep getting the "you have not the necessary privileges" and the error 9,244,3.  I reinstalled the drivers, but to no avail.  I can not even find the program to run the scan utility!  Any help appreciated!

Hello.

If drivers could be installed without any errors, the utility Scan IJ should be available on your computer.  Open the program in the list of Canon Utilities of the Start Menu to test the scanner.  You may need to adjust the backup settings in the menu "Settings" of the program.  The program cannot have privlidges to save files to the current location on your computer.

If you continue to have difficulties, find more help contact us.

Tags: Canon Printer

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