Microsoft Arc Mouse will stop when the lid is closed

I have a samsung R505 running vista. Now, I chose to connect it to my TV with an HDMI cable. I would like to place the laptop in a cabinet under the TV and use my keyboard and mouse wireless Arc MS, but when I close the lid of the portable computer, the mouse freezes and jumps from one point to the other when he moves. This happens when the cover is open.

I have configured windows not to sleep when the lid is closed and I checked and my mouse drivers are up to date.

Any help on this would be appreciated. Please let me know if you would like more information on my put upward.

Thank you
Chris

Hi Chris,

You can uninstall the mouse and try to download the latest version of the software and the mouse drivers and check.

You can read the following article and try Method 1 to uninstall the software.

Troubleshoot installation of Intellipoint and IntelliType LifeCam software

You may rfer to following article to download the latest version of the software and drivers.

ARC mouse Software and Driver Downloads

Tags: Windows

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