Microsoft gift cards
I have four cards of microsoft gift of $50.00 dollars I want to use. When I enter my code of gift cards there is a message saying that the number is incorrect. I was reading on the back of the card and he said: "this gift card does not expire" however is not letting me use the card. It makes me nut. I don't know what else to do. Help, please!
Mimi,
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Tags: Windows
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Hi Marlon Mesa,.
Thanks for posting your question in the Microsoft Community.
I'm sorry to know that you are facing this problem.
You may need to contact the Store Support team for further assistance on this issue.
Sales and support: http://www.microsoftstore.com/store/msin/en_GB/DisplayHelpContactUsPage/
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Make sure that the date and time are correct on the computer.
(a) check the Date/time setting by selecting the tile office and then left click on the time in the corner.
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http://Windows.Microsoft.com/en-GB/Windows-8/redeem-gift-card
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Sorry
I bought 2 surface of the Japan pro, then I moved to the Mongolia.
My problem is that I can't use my gift card!Help me
Sorry for my bad English
Hello Batjin,
Thanks for posting your question on the Forum of the Microsoft community.
Microsoft gift cards give you the ability to conveniently purchase digital goods and services from Microsoft, even if you don't have a credit card. Once you redeem a gift card to your Microsoft account, you can buy and download thousands of amazing apps, games, movies, TV shows and more to Windows Phone, Windows, Xbox games and Xbox video stores (referred to as "Microsoft's stores").
NOTE: Certain rules and restrictions apply, so be sure to read this FAQ and all the terms and conditions.
Check the links given below to see the issue with the region.
Microsoft gift card FAQ.
https://Commerce.Microsoft.com/PaymentHub/help/show/toc_link_no_50?lang=en-us
How can I redeem a gift certificate or promotional code?
http://Windows.Microsoft.com/en-in/Windows-8/redeem-gift-card
Xbox and Windows Store Gift cards
http://www.Microsoft.com/en-us/account/GiftCard/default.aspx
Hope this information is helpful and let us know if you need more assistance. We will be happy to help you.
Thank you.
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