Microsoft scroll problem wireless mobile mouse 5000.

Similar Questions

• Microsoft Wireless Mobile Mouse 3500 scroll wheel problem

  I have a Microsoft Wireless Mobile Mouse 3500 and am used to clicking the scroll wheel to open a new browser window.  This does not work with this mouse.  Is this a problem or is at - there an update I can find which will allow this work?

  Hello

  Contact the Microsoft Hardware support for assistance.

  http://www.Microsoft.com/hardware/en-us/support

  Hope this information helps.

• Microsoft will solve the problem of 'Wireless Mobile Mouse 4000'?

  Because the Microsoft Wireless Mobile Mouse 4000 scroll wheel is more fluid than the other mice, and is not "on the points of many applications (including Picture Viewer from Microsoft in Windows 7)" are not recording movement in the scroll wheel :(

  These applications will record the movement when you flick madly (exaggerate your move), but on the tread of the wheel normal, nothing happens.

  After research, I understand that this is because many applications read the signal coming to the "click" or "bump" a wheel of traditional scrolling to 120 units of movement.

  It seems that the fluid motion in the Microsoft Wireless Mobile Mouse 4000 sends in increments of 30 or 40 units and these programs don't scroll unless they get a signal of 120 (that's why you have to flip through wildly).

  It's sad because it means that I don't like the mouse and I won't buy Microsoft again unless they fix it!

  I recently bought Microsoft Wireless 4000 Mouse for my laptop DELL Latitude E6410. The laptop came with the default value to the pointing device setup application. I don't have Microsoft Intellipoint software. I have Win7 64 bit.

  Here are the problems with the scroll wheel I noticed when I bought a Microsoft Wireless Mouse 4000

  (o) the scroll wheel does not scroll through the items of the combobox when the combo did NOT fall down, but has the input focus.

  for example, control panel-> mouse-> pointers-> 'Plans' combobox.

  (o) the scroll wheel does not scroll the MS Office 2007 Ribbon.

  (o) in Word 2007, the Ctrl + wheel does not zoom out

  (o) the scroll wheel does not scroll the XML Notepad 2007

  Solution:

  This solution is not mine - it was on the internet already.

  It worked for me.

  I write this with additional measures for "how to get there."

  Go to the properties of the mouse-> Hardware tab

  Select the problematic mouse in the list "mouse HID-compliant".

  Click 'properties '.

  Go to the Details tab

  Select the "Device Instance path" in the combobox control.

  A value is displayed, for example: HID\VID_045E & PID_0745 & MI_01 & COL01\8 & 5538EC & 0 & 0000

  Note This value.

  Open the registry editor and navigate to:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\HID\VID_045E & PID_0745 & MI_01 & Col01\8 & 5538ec & 0 & 0000\Device Parameters

  The "Device Instance path" is the path of the "reg" key that corresponds to this instance of the mouse.

  In the device settings, add the following keys of reg DWORD (32 bit)

  HScrollHighResolutionDisable = 1

  VScrollHighResolutionDisable = 1

  Delta = 120 (decimal)

  Remove the radio and put it back (this type of re - initializes the driver). You can choose to restart the PC, too - no matter.

  It should work.

  Initially, I didn't put the key "Delta". But because of this, it was scrolling as if I pressed the keys 'Home' and 'End' - that is, all the way to the bottom or the top. After the 'Delta' key, it worked.

• When I scroll with the wheel of the mouse Microsoft Wireless Mobile Mouse, it jumps instead of sliding to the bottom of the page. It ignores even the large amounts. This can be solved? Rose

  When I scroll with the wheel of the mouse Microsoft Wireless Mobile Mouse, it jumps instead of sliding to the bottom of the page.  It ignores even the large amounts.  This can be solved? Rose

  Hi Rose,
   
  The problem occurs on specific applications?
   
  This can be for one of the following reasons:
  1. bad mouse is selected in the IntelliPoint software.
  2. conflict with other mouse or pointer (non-Microsoft) software.
  3. problem with IntelliPoint software or drivers.
  4 application does not correctly recognize scrolling the mouse messages.
   
  I suggest for the link and follow the steps in the KB article:
  The problems with the mouse button or scroll the parameters
  http://support.Microsoft.com/kb/303091
  Note: Put the computer to normal mode after the troubleshooting in clean boot mode.
   
  Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.

• Microsoft Wireless Mobile Mouse 3500 - scroll wheel

  I have a Microsoft Wireless Mobile Mouse 3500 and my jump pages scroll button when scrolling through documents, sheets of calculation and when I use it to zoom it zooms in way too close or too far away. Anyway to set the power of 'scroll '?

  If you have IntelliPoint installed, go to control panel > mouse, and then click the tab scrolling. If you have enabled accelerated scrolling (second box down), then click on the Advanced button and adjust the speed it to Slow. The necessary adjustment after trying it.

  SC Tom

• Microsoft wireless mobile mouse 4000 rubber wheels problems.

  My wheel cover Microsoft wireless mobile mouse 4000 rubber became sticky and is more tightly bound to the wheel. There were reported incidents of what happens to third parties?

  Hello

  Consult the broken / defective products section from the following link:

  http://www.Microsoft.com/hardware/en-us/support/contact-us

  I hope this helps.

• Microsoft Wireless Mobile Mouse 3500 problems.

  I'm using Windows vista 32-bit on a Dell Studio 15 laptop.  I have a Microsoft Wireless Mobile Mouse 3500.  I plugged the nano-receiver into my USB port and installed the driver but the mouse does not work.  It does not work if I move my mouse or click on the buttons.  I have bluetooth activated on my laptop but there is no button on the mouse or nano receiver to synchronize with the laptop.  I searched and searched the Internet to try to find an answer, but I don't see anything.  Can anyone help please?

  A couple of things you can look at at\try:

  1. Since beginning--> search box type mouse, when the application Microsoft Mouse appears select.
  2. Select the Dell Touchpad tab, then click on the picture to open the properties of the Touchpad.
  3. In the properties of the Touchpad, choose Device Select.
  4. Check the box that says "Disable touchpad/ponting stick when external USB mouse is present".
  5. Press OK.

  From my experience with Dell laptops, I have also found that sometimes an external USB mouse fails to be recognized because of some quirks with power and USB. Let the wired mouse, then turn off the laptop and unplug the battery for about two minutes. Turn on the machine again and see if the 'magical' mouse appears.

• Have a new computer running Windows 7. Microsoft 4000 wireless mobile mouse: left click does not work, can not solve the problem.

  Have a new laptop with Windows 7, ASUS Intel-i5. Initially, the automatic installation of my Wireless mobile mouse 4000, which I had used with XP, has worked. Only problem was that the mouse was stubborn, when you attempt to left click: i.e. get something - and persistence was needed to get there. Now I can not at all to a left click. Tried all resolution of known issues, left click procedures still dead in the water.

  Anything with moving parts end up by wears.  I've had several byte the dust.  Speaking of the dust, maybe the dust and mold were inside.  Invest $4 and find out.

• Wireless Mobile Mouse 3500 scrolling click works not

  Hello

  I bought a Wireless Mobile Mouse 3500 a couple of months.

  I installed it on my laptop according to the manual 'start here '.

  The mouse worked fairly well, and then I tried on some games. But the middle (under the scroll wheel) button did not work.

  I tried to check for a new driver, but without success. I also tried to find an option in the mouse configuration windows, but there is not.

  I would like to know if there is any real function by clicking in the scroll, such as ordinary mouse wheel, or my product have a problem manufacturing and in need of repair or substituition.

  I use Windows 7 Professional 64-bit and Windows Update is set to automatically search for updates.

  Thank you

  Hello

  Latest drivers available here. They have features that you use do not have.

  Latest drivers from this date are Intellipoint 8.x
  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  =================================================

  I do not think that the 3500 has a programmable wheel but I could be wrong.

  Wireless Mobile Mouse 3500 - has a 3 year warranty.
  http://www.Microsoft.com/Canada/hardware/mouseandkeyboard/ProductDetails.aspx?pid=126&active_tab=systemRequirements

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
  contact Microsoft at the number below. If the mouse is defective, they would replace
  it.

  Rather than using my warranty I would check at OfficeDepot or other vendors who have
  view models to see if the feature you are concerned about is in fact included in
  the mouse.

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Microsoft Wireless Mobile Mouse 3000 pointer doesn't move.

  My wireless mouse pointer won't move when I move the mouse. Clicking on will work to place the cursor/pointer is but the pointer does not move. Green light on the mouse turns off shortly after start. The battery is new. It happened when I unploug the mouse to move the laptopcomputer and in general he reajusts himself, but no more.

  Hello

  Thanks for posting your query in the Microsoft Community Forums.

  I understand from the description of the problem, that you have problems with Microsoft Wireless Mobile Mouse 3000.

  Help me with little information.

  -What version of windows you are using on the computer?

  I suggest you to consult the help articles and check if it helps.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  It will be useful.

  Let us know if you encounter problems under windows in the future. We will be happy to help you.

• My Wireless Mobile Mouse 3500 driver does not allow me to control the scrolling of the wheel

  My Wireless Mobile Mouse 3500 driver does not allow me to control the scrolling of the wheel. When I scroll it will only pages and no option available for the adjuments to go through all the 3 lines or more. I thought that I had downloaded the wrong driver but the mouse did not bring a CD or another. Returned to download the specific driver and still can't get in there.

  Hello

  1 have you made changes to your computer recently?

  If the mouse works well, if a setting should be changed the mouse in the intellipoint software, you can contact the manufacturer of the device for more assistance.

  http://www.Microsoft.com/hardware/en-us/support

  For more information you can check the link below.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Concerning

• Error message: this operation requires an interactive window station while trying to install drivers for Microsoft Life Chat LX-3000 and Microsoft Wireless Mobile Mouse 6000

  Okay, so I bought recently when a helmet (Microsoft LifeChat LX-3000) and a mouse (Microsoft Wireless Mobile Mouse 6000) wireless, but my laptop Windows Vista Home Premium is having problems with the installation and execution of the drivers for these two devices.

  Original title: driver for headset and a wireless mouse will not install correctly

  I already had the Wireless Mobile Mouse 3000 and had no problems whatsoever doing this job, but I got it for at least a year I guess. I also installed the software that came with the CD (called Microsoft Mouse, even though it says on the CD Intellipoint 7.1) for the mouse and driver online for headphones (called helmet Microsoft) have also downloaded. However, when I plug in the devices, he's trying to find the drivers. Initially, it comes up with a window saying "New hardware found" and has the ability to "locate and install driver software", despite the fact that I already supposed to be installed the drivers through download programs or to use the CD.

  In any case, I select the "locate and install driver software" and it says "search Windows Update... «for 30 seconds or so, then said «Installing the driver software...» ».

  I then get a message saying "Windows has encountered a problem... etc... This operation requires an interactive window station. If you know the manufacturer of your device, you can visit their website and check the support section for driver software. »

  If I disconnect and reconnect the device, I get the same situation with "new hardware found" and the options for search again...

  I tried both devices on another computer (Windows XP) and they manage to set up automatically even without the software provided on the CD or on the website and work perfectly well, however I need them working on my laptop ;)

  So I guess the main problem is that I get this message "interactive window station" preventing the drivers to install correctly. I have no idea what this means and have spent a lot of time trying to find them online.

  Well, I've resorted to re - install Windows Vista and installed very well both automatically when it is plugged.

  Now to reinstall all my programs... fun fun fun...

  Thanks for your help anyway!

• Microsoft 3000 wireless mobile mouse

  I bought a Microsoft Wireless Mobile Mouse 3000 and now my screensaver not working

  Hello

  See the article mentioned below and follow the steps to solve the problem.

  The screen saver does not start after the installation of a wireless pointing device:
  http://support.Microsoft.com/kb/913405

  Kind regards
  Afzal Taher-Microsoft Support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Microsoft Wireless Laser Mouse 5000' now works' back (vertical) - how can I fix it?

  I had the same Microsoft Wireless Laser Mouse 5000 for a few years (using Vista) and all of a sudden today, it is backwards (vertical) - can I use it, but it's clumsy - suggestions - I tried to restart, disconnection, battery change, etc..

  I turned the mouse around - but the horizontal then runs in the background! Any ideas out there?  Thank you...

  Ideas:

  You have problems with programs
  Error messages
  Recent changes to your computer
  What you have already tried to solve the problem

  Hi teach007,

  1. did you of recent changes on the computer?

  2 when was the last time it was working fine?

  See the Microsoft articles below and try the steps mentioned them, check if it works.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• the usb is stuck on the usb plug on the underside of the mouse, microsoft 4000 wireless mobile mouse

  Well I was being a fool and pasted my usb key to connect the mouse to the computer in a hole and he is now stuck I tried it out and after a little research I discovered that I stuck the USB to the USB jack on the bottom of the mouse, but why didn't he come?

  Hello

  Thanks for posting your query in the Microsoft Community.

  You have a problem with the Microsoft Wireless Mobile Mouse 4000, being stuck on the USB. It must be hard when something that is important to you does not work as expected. I appreciate any effort that would put you in all. I will guide you in the right direction.

  To help you with the hardware components of the mouse, I wish that you contact Microsoft Hardware Support for assistance.

  Check out the link-

  http://www.Microsoft.com/hardware/en-in/support/contact-us

  Back to us for any questions related to Products from Microsoft or the Windows operating system. We will be happy to help you.