a "windows security" screen jumped on my computer saying: I had the virus, my Mc
My scan McAfee Total Protection says I don't have and I had a chat with a technician from McAfee who checked and said: I do not have. What do you recommend if it happens again?
Hello
If this does not happen all the time and you are able to run a full scan of the system with McAfee, you should be fine. If you want to be on the safe side, you can download Malware Bytes or Microsoft to ensure malware removal tool. Links below...
Microsoft malicious software removal tool
After scanning with one you will find viruses or malware then delete infected files and your system should be clean. If you scan and can't find any virus or infected, then you have found wrong jump - rises and I don't know how you would fix that. If you can take a screenshot of the pop-up window, it might be useful.
Jim
Tags: Windows
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Windows Security screen comes and asks my credentials when you try to use remote desktop.
Original title: Remote Desktop
I have been using my remote office work home since January, and he was going well so far. All of a sudden, a Windows Security screen appears and asks my credentials. Help HP, NORTON and Microsoft, may not help. Any suggestions will be greatly appreciated! So frustrated "\Windows Home Premium 7.
Thank you!Hi Judie
Try entering the password for the remote computer -
I had the virus 'file system' and ran the Microsoft Essentials who kidnapped... Then the screen turned grat and all my tyop desktop icons disappeared and my files... I tried to use the restore but it wouldn't return back or in SafeMode... also, I get a notice that the Task Manager is disabled? How can I turn back?
Hi David McGeady.
· You are able to open in safe mode Task Manager?
Follow these methods.
Method 1: Scan the file system (CFS) auditor to repair corrupted files.
Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)
http://support.Microsoft.com/kb/310747
Method 2: It seems that the virus is still there. Performs a search using the Microsoft safety scanner.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: If bad sectors are found in the hard drive, then it could try to fix this particular sector. If you have any data on that, it can get lost.
Method 3: Create a new user account.
How to create and configure user accounts in Windows XP
http://support.Microsoft.com/kb/279783
If the problem is resolved in a new user account, and then follow the article on how to fix a corrupted user account.
How to copy data from a corrupted to a new profile in Windows XP user profile
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Computer say one of the usb devices attached to this computer has malfunctioned
Original title: LYNDA CROSKILL
Why my computer says one of the usb devices attached to this computer has malfunctioned and windows does not recognize it when I try to install a new printer? I use windows 7
a few suggestions here:
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I get the blue screen, and sometimes my computer freezes just with the vista blue ring
ORIGINAL TITLE: Major error
Hello
Im having huge problems with my PC and Vista.I get blue screen of death and sometimes I don't quite understand, my computer hangs with just the blue vista ring go right around and around. In addition, windows update won't work, but
I did a search on blue screen errors and found a program that told me which are originally the erros. The details are below:
crash dump file: C:\Windows\Minidump\Mini042712-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt + 0xCDB3F)
Bug check code: 0x77 (1, 0 x 0 0 x 0 0 x, 0xFFFFFFFF8891BC70)
Error: KERNEL_STACK_INPAGE_ERROR
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
Description: NT Kernel System &
Bug control description: this bug check indicates that the data page of the kernel of the required paging file cannot be read into memory.
The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrpamp.exe (nt! KeBugCheckEx + 0x1E)
Bug check code: 0x77 (1, 0 x 0 0 x 0 0 x, 0xFFFFFFFF8891BC70)
Error: KERNEL_STACK_INPAGE_ERROR
Bug control description: this bug check indicates that the data page of the kernel of the required paging file cannot be read into memory.
A third-party driver has been identified as the likely cause of the system error. It is suggested that you search for an update the following driver: ntkrpamp.exe.
Google search: ntkrpamp.exe KERNEL_STACK_INPAGE_ERRORAny ideas, also my windows update does not work? Could it be related to that?
Thank you
Phil
Hello
You did changes to the computer before the show?
Follow the methods below to work on the issue.
Method 1:
The error occurs if thard drive there no matter what bad sectors or other problems. VOU can use disk check and verify commands:a click Start, type cmd in the start search box, right-click cmd in the list of programs and then click on run as administrator. If you are prompted for an administrator password or a confirmation, type your password, or click on continue.
b. at the command prompt, type Chkdsk/f and press ENTER.
c. press y when you are prompted to check the drive the next time the system restarts.
d. close all applications and restart the computer. Note When you restart, Windows checks the drive for errors, and then starts.
e. once the computer has restarted, try to perform the backup and restore.
Warning: We recommend not to interrupt the CHKDSK process. Microsoft does not guarantee the integrity of the disk if the CHKDSK program is interrupted. For security, you can back up your data before using check disk drive.Method 2:
You can make the diagnosis of memory problems on your computer.
http://Windows.Microsoft.com/en-us/Windows7/diagnosing-memory-problems-on-your-computerMethod 3:
You can also perform a clean boot and check.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7http://support.Microsoft.com/kb/929135
Note: After you perform a clean boot, perform step 7: reset the computer to start as usual to the above article
See also the link to learn more:
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly
http://support.Microsoft.com/kb/958233 -
Original title: closure of the problem
Almost everytime I turn off my laptop, I get the message ' Preparation set up windows, do not turn off your computer . Then it takes forever to finally stop. Suggestions for this problem?.
Hi ArthurCosford,
This screen appears when you have pending Windows updates must be installed on the system or when you installed the Windows updates on the system.
Step 1:
You can check the windows updates history to discover updates recently and failed to install.
For more information, you can consult the following article:
See the Windows updates are installed
Step 2:
If there are updates failed, then try to download and install the stand-alone package with updates from the Microsoft Download Center.
a. to download updates from the Microsoft Download Center
b. Enter the item number in the field search and download the same.
c. double-click on the downloaded file.
d. click on run and follow the wizard to install it.
Hope this information is useful.
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When I open the browser the bottom of the screen jumps and then after a while, I get a screen. This looks like a devloper control screen. and receive warning messages on sha - 1 certificates.
Hello, if it happens by itself, please make sure that that you do not encounter the keys that are stuck or shift on your keyboard (or try with another keyboard). what you describe sounds like the developer of firefox tools are open, they can be invoked by pressing F12 for example...
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I need the download to re - install my computer down due to the virus
the virus has attacked my desk top computer its request now the cd to re - install system
Hello
1. are you able to boot to the desktop?
Method 1.
I ask you to run an online virus scan and verify. Sometimes the security program installed might not be fair enough. I also recommend you update your security software regularly.
a. follow the link below to start the free online scan:
http://OneCare.live.com/site/en-us/default.htm
b. run the malware removal tool from Microsoft.
Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en
Microsoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enI would also recommend to install the free security software from Microsoft, which is easy to install and updates automatically
Here is the link to download.
http://www.Microsoft.com/securepc
Method 2.
If you still need an installation disc for Windows Xp I would ask you to contact the manufacturer of the computer if the Windows was preinstalled on your computer.
I hope this helps.Thank you, and in what concerns:
Shekhar S - Microsoft technical support.Visit our Microsoft answers feedback Forum and let us know what you think.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly. -
My computer is infected with the Virus Zwangi.
Hey guys. Recently, I downloaded a program of free sound recording a few days ago, and a virus, called Zwangi, is now on my computer. It all started when my free AVG popped up with like 6 cases of virus notifications. I tried to quarantine, then remove them and when I restarted my computer, AVG did not work. I downloaded the ClamWin Antivirus and during the scan with it, remove Zwangi in my program files.
Recently, I did a system restore before that I downloaded the program, but I still have the same problems...
(A) every time I try and open my "Documents and Settings" folder (which, I might add, has disappeared from my C drive, it's the place), I get an error box saying "acessable. Access is denied. "
(B) I have scanned for viruses with ClamWin and got this...c:\\windows\ehome\tk-TM\ehepgres.dll.MUI: Trojan.Swizzor.Gen FOUND
c:\\windows\Installer\44a3b.msi FOUND Trojan.Bagle - 703ClamWin said he eliminated the, but I don't notice a difference.
(C) now, whenever firefox works, I get a pop-up box saying something on the registration of Chrome (that I have not installed), then starts under and addons, I see a Zwangi addon that says there are uninstalled on reboot. The same thing is happening on every reboot.
(D) now windows defender is stopped.
(E) there are three processes running on the Task Manager, csrss.exe, winlogon.exe, and atieclxx.exe who have no user or description, and when I try to put an end, it gives me "access denied."Aside from wiping the drive (I'm willing to do it), is there something I can do to save my computer?
Hello
Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can download it here.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Malicious removal tool from Microsoft
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
http://www.prevx.com/Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
Also do to the General corruption of cleaning and repair/replace damaged/missing system files.
Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
Rob - bicycle - Mark Twain said it is good.
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I live in England. I received a call from someone who claims to be from windows, which told me that I had sent a Windows error report and they found a virus on my computer, turn on your computer, and I'll show you how to solve this problem. I asked why my security software had not said this to me. He replied: it was obsolete. I argued that it was not that I had another year subscription. Then he said: this is the security of windows. I was perplexed. He already has on the computer that my daughter was using it. He asked me to turn it on, click on start and then run. I did follow the instructions I was suspicious. When I looked at my computer that he was stopped, my daughter said that windows Explorer was closed to protect against malware malitious or addon. When I went back to the phone, I asked for a phone number and confirm where he called since then, the line has been cut. I then composed in 1471 to retrieve the number he composed and the phone company was unable to retrieve the number. I'm worried after reading the forum responds that he had somehow access while we were talking on the phone he kept asking me if the computer is turned on. The stop is a coincidence?
On kills, 14 Sep 2010 19:03:16 + 0000, yorkshireonline wrote:> I live in the United Kingdom. I received a call from someone who claims to be from windows, which told me that I had sent a Windows error report and they found a virus on my computer, turn on your computer, and I'll show you how to solve this problem. I asked why my security software had not said this to me. He replied: it was obsolete. I argued that it was not that I had another year subscription. Then he said: this is the security of windows. I was perplexed. He already has on the computer that my daughter was using it. He asked me to turn it on, click on start and then run. I did follow the instructions I was suspicious. When I looked at my computer that he was stopped, my daughter said that windows Explorer was closed to protect against malware malitious or addon. When I went back to the phone, I asked for a phone number and confirm where he called since then, the line has been cut. I then composed in 1471 to retrieve the number he composed and the phone company was unable to retrieve the number. I'm worriedAfter> read the forum answers that he had somehow access while we were talking on the phone he kept asking me if the computer is turned on. The stop is a coincidence?It's a complete scam and that happens more and more. If youdon't give any personal information and did not what he saysyou do, you're safe.Ken Blake, Microsoft MVP
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Windows Update and System Restore does not work after that the virus
I recently had a virus on my computer, when I finally had removed my windows update does not work, my system restore will restore to any previous point and my computer seems to generally work more slowly. Also groovemonitor seems still exists but is not really available to use, it runs in the process but is not available anywhere else. Any suggestions?
Hi TedDanson,
1. do you get an error message when you try to run the restore system or Windows updates?
I suggest you run a complete antivirus scan using Microsoft Safety Scanner to make sure that there is no virus infection:
I hope this helps.
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I must have deleted at one time or another, I have re-installed my updated windows program in place the disc but it says to start the program, how can I do this?
Hello
· What is the exact error message?
To solve this problem follow these steps:
(a) click the Start, run menu. In the Run menu box type in:-services.msc and click OK or press the Enter key.
(b) in the Services (Local) window scroll up to the help and Support and double-click it.
(c) change type start Automatic and service status "Start."
(d) click OK/apply.
See also:
Menu help and bootable media will not open
http://support.Microsoft.com/kb/555329
I hope this helps.
-
free trial on a computer that has had the cloud of adobe before
I just moved in with my father and downloaded the demo free creative cloud on my dad computer. Apparently he had before and charged under its old name. It won't let me open anything without renewing his account which was 50/mo and he has never understood how to use it. What can I do to really take advantage of the free trial version. If I can understand, I am looking forward to subscribing to it, but have not had the chance to try it yet...
Have you tried to disconnect & signing of return with your Office CC Adobe ID?
Sign in, sign out | Creative office cloud app
Concerning
Baudier
-
Often after I reboot my system, a red shield with a white "x" appears in my notification area with a message of balloon saying "your computer may be at risk. The shield remains there until the next time that I reboot. This bug won't be fixed?
This bug won't be fixed?
Good question.Assuming that there is no malware and MSE is indeed enabled and up-to-date, you probably experience the effects of a condition of competition ',' Security Center where his thing before MSE does his. It is very common; I wouldn't worry on this subject (even if it's boring!). -
I remember I have delete a file which is unknown to me.then when I opened my computer it does not open the way in which it will open itself. There is an error notice appear.
which anti-virus or security suite application is installed
Visit: http://www.microsoft.com/genuine/diag/> and click on "start the Diagnostics.
http://support.Microsoft.com/kb/555375 >
It helps those answering questions if you provide:
What is your full version of windows (32-bit or 64-bit) and service pack level. (Right-click on my computer and select properties: Windows version which is displayed on the general tab that results (for example, Windows Vista Home Edition Service Pack 2)?)
you use what browser (exact version).
what application anti-virus or security suite is installed and your current subscription?
What third-party firewall
What software anti-malware can be installed.
Just by curiosity you use SpyBot Search and Destroy? Resident Tea Timer of Spybot is & she always on?
What updates you trying to install? (Number of KB)
What error do you get everything when trying to install updates?
Information you provide will help someone to provide you with a relevant solution.
06/22 / 1107:42: 15:00
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