Missing labels of power management on the external keyboard, wireless mouse, wireless mouse, all different brands

On my laptop HP HDX18 only the touchpad and keyboard have power management tab to enable them to wake the computer.

My external keyboard of Firefly, wired Kensington mouse and Logitech wireless mouse all have not the power management tab. I wrote to Logitech about this and they said that I needed new ACPI/USB drivers. I installed the latest Intel chipset drivers I knew from the updated HP drivers website.

HP told me that it is normal, current is cut for USB hubs. Which is ridiculous. I have disenabled the selective suspend for the USB ports under settings in Device Manager and power went to each USB hub and unchecked "allow the computer to turn off the power of the device", which can be the meaning of HP. I have the latest version of the BIOS. But still no power management tab is displayed.

Hi Oldroser,

Please see the article regarding your question:

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-power-problems

I hope this helps!

Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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