Missing links after a Malware attack

XP Pro, IE8, OE6

My old father-in-law of 94 is suspected of by clicking on a link in an email from "Solutions from PC" he received as bait the reader with 'If you can't read this email, click here', followed by the Pandemonium, then ends by "we can fix your computer for $79, just click here.  Fortunately, it has not executed this last step ($$). It won't just admit it. In any case...

MSE has completely failed me. I've since returned to Malwarebytes online malware protection. So to make a long story short... the office photo disappeared (only in blue BSOD), programs in the start folder Menu was completely empty (but because the programs were all still there in Program Files), administration tools and accessories were empty and the system restore didn't work. The malware "System Check" was bad. Malwarebytes would not work. I scanned with MSE and cleaned up the bad guys (AFTER infection :-(), deleted and reinstalled Malwarebytes and it ran, but the damage was done. I ran SDFix and it was clean and then displayed. Bringing more hidden links, but not all. System Restore worked now but I had to fire through the window RUN (no links anywhere). But the old restore files have apparently been corrupted and none would complement a restore (get about 1/2 way on the progress bar, then quickly complete 100% restart and then "unable to finish restoration".  Internet has never stopped working, if it's not the kicker. First time I had seen that happen with a coup of malware. Usually, at least a proxy is checked, if not a winsock problem.

Everything works now, but I'm missing a bunch of links again and I was wondering how to recover them, short of a repair installation. Adminstrative Tools is empty, both record programs and in the control panel. Many start/program Menu folders are still empty, entertainment is empty, Sytem Tools contains only the IE link (no add-on), and root C contains three records of recycler (recycler, recycle (2) and Recyler (3).) I don't know what these are, but they each contain a couple of folders that contain application files names you see in the registry as "S23984q32098u3948234" - I made this one.

Could / should I copy the links from my computer (both XP Pro) and hope this works if their paths are the same? Are there certain keys regsitry that I need to change/remove?

Any suggestion would be great. Thank you

Hello

I suggest you perform a repair or upgrade installation on site of the Windows XP operating system. See the following articles on the necessary guidelines which must be followed before upgrade on site.

How to perform a repair of Windows XP installation, if a later version of Internet Explorer is installed?

http://support.Microsoft.com/kb/917964

How to perform an upgrade on the spot (reinstallation) of Windows XP?

http://support.Microsoft.com/kb/978788

NOTE: Make sure that you back up the data you want on the computer before you perform this task.

Once the installation is finished, you can see the following article on how to reinstall Internet Explorer.

How to reinstall or repair Internet Explorer in Windows 7, Windows Vista and Windows XP?

http://support.Microsoft.com/kb/318378

Tags: Windows

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