Missing words of the toolbar

Hi, I was using the BI Publisher Word plugin for a while, but recently my BEEP toolbar has disappeared. I can see the menu entry Oracle BI Publisher right after the Word Help menu, but the nifty toolbar should not be seen. I checked in Word view > toolbars > < list toolbars >, but it isn't here.

I already uninstalled the Office BI Publisher plugin and reinstalled again, but he's not here. I have all the features through the Menu, but it is much slower to use.

I am running Windows XP Professional SP2 with Office 2003. I have not installed MS Updates recently.

Advice is appreciated.

Thank you, Moritz Wolf

After you have uninstalled and before you start Word, go find the model (BEEP, virtually normal.dot file) and delete it. You are looking for C:\Documents and Settings\\Application Data\Microsoft\Word\STARTUP\TemplateBuilder.dot

Tags: Business Intelligence

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