Mobile data has stopped working

Hi my daughter has a Sony Experia Z5 Compact phone and its data stopped working a few months previously.  She used it very well and it suddenly stopped.  We rang the provider, and they said that everything is fine.  She had taken the SIM, on and off several times, updated the operating system, the airplane mode running one off and has no endurance mode so she can only turn off.  Can anyone help?

Judy

@Shannie I understand it, in some cases, you must be connected to a wifi network to download the internet settings.

Tags: Sony Phones

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