ModusLink free upgrade Vista - order confirmed - we have hope

I hope that my free upgrade to Vista can be delivered. After having crossed the Moduslink procedure and received the "error unrecoverablt" and then "we cannot validate your COA number", I, like many others, been at a loss what to do then (in the absence of any real help to Moduslink).

However, out of curiosity, I went back at the very beginning of the procedure of Moduslink and clicked on the link "check the existing order.

GlobalLandingPage.aspx? oem = & Lang = https://upgradeweb.ModusLink.com/Vista/ConsumerWebsite/ (S (5ggosk45lxz42waxhpen4wfh))

I'll take my COA number and e-mail address, and to my surprise he says that my order has been confirmed. He also gave me an "order number". He gave not a good delivery date.

I eventually sent my order number with a copy of my proof of purchase to Moduslink (they need apparently). Now, waiting for a confirmation from them that the order will be shipped.

They have also responded to a couple of emails I sent, which is encouraging. They generally meet two days after I sent my e-mail. Therefore, I hope that tomorrow they will respond to my electronic purchase.

I hope this helps others. I should add that Moduslink advise may take 6-8 weeks before the Vista upgrade is shipped, but at least I have some hope now. That said, I him have not received yet, so who knows?

Mr C

Thanks for this useful info! :)

Tags: Toshiba

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