Mouse Microsoft 3500, scroll button not working not

Similar Questions

• Scroll wheel on the mouse Microsoft 3000 wireless has stopped working?

  I bought a Microsoft Wireless 3000 Mobile in purple mouse, manufacturer #6BA-0026 last month and now the wheel has stopped working. I can't move the mouse. Only the buttons work, this mouse is less, is about a month. Cannot take back to the store because they one day 14 return policy, so now I'm stuck with a mouse that doesn't work. Is it possible to get the scroll wheel to work. Using the button takes a lot more movement and it is easier to use the wheel. Why my mouse was working only for a month? Do I have to spend more money to buy another mouse? Is there some type of downloading software that I can use to make this mouse works correctly.

  Hello

  1. have you made changes on the computer before this problem?
  2. did you try to use the same mouse to different computer and check?

  Step 1: Run the fixit from the following article and check.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/

  Step 2: Uninstall and reinstall the software mouse and check.

• wireless mouse 3500 scroll has stopped working

  I use a 3500 since May 2010 wireless mouse but the scroll started an abnormal behavior. When I move the mouse wheel it scrolls to the top step and then scrolls a step to the original position.

  I've updated the drivers after problem, I got later. But the problem persists.

  Hello

  Looks like the mouse has problems.

  Wireless Mobile Mouse 3500 - has a 3 year warranty.
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=019&active_tab=systemRequirements

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
  contact Microsoft at the number below. (If it is defective they usually replace.)

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Microsoft mouse 3500 battery may not last long and keep the LAG

  I bought a mouse Microsoft 3500 Feb 2011, when the battery is finished, I replace it with the same brand new even one, with the previous battery that come with the mouse, after I have change the battery it only last for 5-6 days. The Dungeon of the problem exist, battery not last long. Continue to change.

  Another problem is my mouse keep lag when I use, plug another computer also same problem.
  He moves such as not so easily, keep the LAG, lag, move.
  When I make a comment at Microsoft Corporation, they replaced a new mouse Microsoft 3500 for me, the same problem with the mouse.

  Hello

  I suggest you to contact the support material for better assistance.
  http://www.Microsoft.com/hardware/en-us/support

• My mouse stops Microsoft 3500 work/Black before batteries run out?

  When I got my mouse (Microsoft 3500) I noticed a weird problem after like 2 or 3 days. I took out the batteries at night and when I went to insert in the morning, the blue laser flashing down once and they immediately black. After the light turns off, the pointer of my computer would not move. I continued to take the battery in and out until I saw the blue light and several times she went out immediately after his arrival. To get the blue light, I had to play with the position of the battery a lot, sometimes it will not appear if I push the battery completely into the socket, I have to get out a bit. I understood that once the blue light came I could move the pointer on my computer but once it has darkened, my pointer would freeze. So after that I noticed that, I found that if the blue light was, and I moved my finger on the blue light, sometimes if I could get a constant activity on the pointer for about 10 seconds, the light would stay and I could use my mouse normally.

  Its been several months that I bought Microsoft mouse and I learned to use the trick of moving the mouse around every time I had the blackout. There, I noticed that the problem seems to occur more often when the batteries are low and if I inserted a new battery, the mouse is good. Today, I couldn't get the mouse works no matter how many times I tried a constant activity on this subject. What has happened a few times and I guess it was because of the battery is almost dead now (there is still a light blue fast however). But since I ran out of batteries, I took an old Logitech mouse and put the batteries. And guess what? The Logitech mouse works very well with the old battery flat!
  So now I wonder... My mouse is defective? This started happening shortly after my purchase, so perhaps my mouse has a type of bad contact with the batteries. Or it is common on the Microsoft mouse and there just problems with low battery? If someone has a Microsoft wireless mouse and their mouse out blacks, try reseating the battery and running your finger on the blue light if there is place. Thank you.

  Hi amychenwc,

  As you experience this problem, immediately after the purchase, the mouse could be defective or damaged. Please see the article below to replace the unit.

  How to replace Microsoft software or hardware, order service packs and replace product manuals
  http://support.Microsoft.com/kb/326246

  How to replace hardware or lost, broken, or missing Microsoft software
  http://support.Microsoft.com/kb/326246/en-GB

  Microsoft Hardware - contact us
  http://www.Microsoft.com/hardware/en-us/support/contact-us

• Use Microsoft Wireless Notebook Laser Mouse 7000. Horizontal scrolling does not work

  Original title: mouse scrolloing problem

  I just bought a Microsoft Wireless Notebook Laser Mouse 7000 and my scrolling does not work, is their a way to implement or to solve this problem?

  Hello

  1. the problem occurs on a particular application?

  I wish that you follow all the methods in this article to resolve the problem.
   
  The problems with the mouse button or scroll the parameters
  http://support.Microsoft.com/kb/303091

• The Microsoft 3500 wireless mobile mouse settings do not work.

  Original title: the mouse settings do not work.

  I had a mouse Microsoft Optical Wheel for several years and several computers.  I got the wheel button double-click on the value.  The mouse does not so I had to buy a replacement.  I found a Microsoft 3500 wireless mobile mouse, I couldn't find a wired mouse anywhere.  I downloaded the center of control of the mouse and adjust wheel double-click button.  It is not double-click.  The setting is in the program, the rest of the mouse buttons work ok, but he won't just double-click even if the program says it is how it is defined.  Windows 7 Edition home premium, door of entry DX4860.

  I guess Microsoft has known there was a problem after all, the last batch of automatic updates seems to have fixed.

• Microsoft 3500 mouse not working not properly on Windows 7 and Windows 8.1

  Original title: Microsoft 3500 mouse

  Hello!

  I just bought a Microsoft 3500 mouse and I've met some problems.
  I tried to use it on two different computers (a currently running Windows 7 and another one running Windows 8.1) and I get the same result. I plug the receiver, turn the unit on and the green light appears. It stays like this for no more than 2 seconds and it fades. The mouse continues to work as for a minute another and she doesn't move off the coast (not going into the energy saving mode since the blue light goes out and the pointer freezes) so I have to turn on/off the unit.

  What can be the problem? May be a driver problem or it's just defective?

  Hello

  To answer the question, it could be. As you have tried on two different computers, it seems to be a problem with the hardware which indicates a defective hardware. However, you can also test whether it is a problem with the software by following the steps below.

  Try installing the latest drivers for the Microsoft 3500 mouse from the link provided below.

  http://www.Microsoft.com/hardware/en-CA/p/wireless-mobile-mouse-3500#support

  If you download and install the latest drivers does not solve the problem, you can try the troubleshooting provided in the link below steps.

  Troubleshoot a wireless mouse that does not correctly

  Do we know the results so that we can help you further.

  Thank you.

• My Wireless Mobile Mouse 3500 driver does not allow me to control the scrolling of the wheel

  My Wireless Mobile Mouse 3500 driver does not allow me to control the scrolling of the wheel. When I scroll it will only pages and no option available for the adjuments to go through all the 3 lines or more. I thought that I had downloaded the wrong driver but the mouse did not bring a CD or another. Returned to download the specific driver and still can't get in there.

  Hello

  1 have you made changes to your computer recently?

  If the mouse works well, if a setting should be changed the mouse in the intellipoint software, you can contact the manufacturer of the device for more assistance.

  http://www.Microsoft.com/hardware/en-us/support

  For more information you can check the link below.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Concerning

• Microsoft Mobile Mouse 3500, scrolling problems

  I bought a Microsoft Mobile Mouse 3500 target a few months ago and it works great so far. When I scroll it jumps a long distance and is not smooth. I tried to lower the speed of scrolling in the mouse settings, but it does not fix it. The only way I can break free, it is by downloading an app on the app store for Google Chrome (I don't know the name of the application). Help, please. Thanks in advance.

  Unplug the receiver to the usb port.   Plug it in again.

  I can only conclude this is a bug in the firmware/hardware and the receiver must be restarted.   It has nothing to do with the drivers because it happens with windows, osx and linux.

• Scrolling does not work on Satellite Z30-A-1DJ

  Hello

  Summer on the internet trying to find an answer for my problem; How to make scrolling, pinching etc on my touchpad?

  Scrolling never works with this laptop (2 months) and up to now, even moving cursor was not reliable, since sometimes when starting the laptop touchpad was completely dead and has not reacted to what.

  Now there seems to be problems with it since I uninstalled the driver for the touchpad and restarted my computer, but still scroll does not work.

  Troubleshooting for this problem was no good.
  They all lead you to the first research of mouse in the start-> mouse-> advanced properties screen and from here you can adjust the parameters of mouse pad.

  I don't even have this tab on my laptop, while all the others are there (buttons, pointers, pointer, material options).

  How can I adjust the settings of touchpad on Satellite A-z30-1DJ?

  The characteristics mentioned touchpad should be accompanied by software as hardware.
  There are standards of touchpad different as Synaptics, Alps, but also momentum that support different features and different software.

  In the case where this software isn't installed or is not working, the touchpad to scroll as well as other features are not available.
  It could also be that tactile built-in module support no additional features.

  To my knowledge the Satellite A-Z30-1DJ should be equipped with an Alps Electric touchpad and this touch pad is different and does not support the same parameters as MOMENTUM or Synaptic touchpad.

  However, as you said, the additional parameters for touchpad Alps Electric are in
  Control Panel? mouse? last tab (Advanced)

  If you wish, you can try to install the driver for the Synaptics touchpad that has been released for other series of laptops as Portege Z10T-A

  I'm not very well if this Synaptics software would work correctly under the Alps touchpad m power but its definitely worth a try.

• Satellite C50 - B - 14 d - two finger scroll does not work

  I've had my laptop for about 6 months now and I am generally happy with it. However, the two fingers scrolling has stopped working (it was working fine when I got it and for some time after). I know that it is not essential, but it made such a difference to the work that I end up having to do, implying often copy and pasting etc, and really miss me!

  I've read many threads saying that you should go in Control Panel, click the mouse and go to device settings. However when I get to this point, my box of mouse says just "buttons; pointers; pointer options; material"and there is no sign 'Device settings' along the top. What can I do? I also can't find the synaptics driver anywhere to uninstall, as others have suggested.

  Can you please put name of full model of your laptop to check the Toshiba download page and try to find the right touchpad driver.

• my touch pad on my laptop does not move the pointer, but when I have my mouse wireless pluged in it will work I was told I could have disabled the touch pad which I have to do to activate it again?

  my touch pad on my laptop does not move the pointer, but when I have my mouse wireless pluged in it will work I was told I could have disabled the touch pad which I have to do to activate it again?

  Hi dove2k,

   

  Welcome to Microsoft Answers Forums.

  You will need to enable the touchpad on the laptop itself.

  Find the area of the touch pad, you will find a button to enable or disable the touchpad.

  If the step above doesn't, try this step.

  Go to control panel > mouse > device settings tab
  Click (or to disable)

  

  Notes:
  On some models, there is a keyboard shortcut to enable or disable the touchpad. For example, ACER, just do Fn + F7.
  You can click on Reset device if none of these solutions work.

  If you still can't touch pad to work, you will need to contact the manufacturer of the laptop computer for more information.

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• 3500 scrolling the mouse no longer works correctly

  I use a 3500 since May 2010 wireless mouse but the scroll started an abnormal behavior. When I move the mouse wheel it scrolls to the top step and then scrolls a step to the original position. I've updated the drivers after problem, I got later. But the problem persists.

  I tried on a Technical Support < removed >for MS Hardware, but he says number does not exist.
  How to troubleshoot a TI a way to contact the microsoft customer support the India.
  my number is 09628373909

  See the hardware support Microsoft troubleshooting questions:

  http://www.Microsoft.com/hardware/en-us/support/troubleshooting

• Problem with SideWinder X 8, left button and scrolling does not

  Hello
  I bought my SideWinder X 8 mouse in August 2009. This works fine until last week.
  The left button does NOT have the 'click (default)'.
  The left button is actually simulating the right wheel "tilt".
  What I assigned to the right tilt wheel will be interpreted by the left button.

  I already use the latest version of the driver ipx86_1033_7.00.260.0 download site of material.
  Test in the two Windows Vista x 86 as well as on a Windows 7 x 86.
  Both shows still the same problem.

  Hi WKNG,.

  You can read the following article, try the steps and check if that helps.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  If the steps described in the article above does not work, you may need to get the mouse replaced as this appears to be a malfunction of the equipment.

  Hope this information is useful.

  Boumediene. K.
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.