Mouse/Touchpad does not work

I have a hp 2000-bf69wm, 8 64-bit windows.

The touchpad does not work and is not a mouse cursor. Any suggestions?

You could try a Hard Reset.

Forced to Power Reset - "Hard Reset".

  • Perform the Hard Reset .  Start the computer and connect

Hard Reset is a reset of the driver; This isn't Windows 8 resetting that installs the operating system.  The procedure to hard reset does not erase your files or it destroys your Windows installation somehow.

Why a power reset works to solve some problems:

Hard Reset erases the pilot instructions that generally persist to boot-to-boot.  The Hard Reset is a way to force the computer to read the instructions of drivers and software stored in the operating system.  The compensation action and forcing a new reading on the disk and software drivers can solve some problems.

Sign in and check...

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Find, open, and read the following file named: difficulty TouchPad / ClickPad

Tags: HP Notebooks

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