Mozilla crash
Need help (deleted site), drafting in order to beat the deadline is 24 hours from now. I am a graduate of the Grand Canyon University student. However, Mozilla crashes whenever the site starts to load. Experience with the persistent character of Mozilla is quite sickening, have desperately need your professional guide out of this mess.
Start Firefox in Safe Mode to fix the problem and to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).
- https://support.Mozilla.org/en-us/KB/troubleshoot-Firefox-issues-using-safe-mode
- https://support.Mozilla.org/KB/safe+mode
- https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes
Tags: Firefox
Similar Questions
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Mozilla Crash Reporter occurs whenever I try to start Firefox.
I've been running FireFox for years. I use Windows 10. Today, when I clicked on FireFox mentioned, I got a "Mozilla Crash Report" dialog box with the following information:
boxAvailablePageFile: 15220731904
AvailablePhysicalMemory: 13313277952
AvailableVirtualMemory: 4128931840
BlockedDllList:
BreakpadReserveAddress: 86835200
BreakpadReserveSize: 67108864
BuildID: 20150917150946
CrashTime: 1443068888
InstallTime: 1443025803
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: press release
Safe mode: 0
SecondsSinceLastCrash: 128
StartupTime: 1443068887
SystemMemoryUsePercentage: 22
Ramjet: 1
TotalPageFile: 19623243776
TotalPhysicalMemory: 17073106944
TotalVirtualMemory: 4294836224
URL:
User32BeforeBlocklist: 1
Seller: Mozilla
Version: 41.0This report also contains technical information about the State of the application when it crashed.
After getting this repeatedly, I uninstalled FireFox and downloaded (using IE) a current clean version of FireFox for your Web site. I have the same problem. I use Norton as my security suite. I also ran Malwarebyte s and the Norton Power Eraser. Still have the problem. Help!
Hi, looking more closely at these reports, it seems that this may be caused by external software on the computer. go to your control panel and remove all software labled "Freecorder" or similar, or by the Publisher "Applian Technologies" or any other toolbars.
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I do experience every day of many mozilla crashes. It becomes a real problem.
My Mozilla crashes several times a day. No matter if I have 1 tablet or more open.
Hi rosemarybales,
Let me clarify this point.
COR - el suggests to disable the pref in topic: config. Subject: config is built in page which you can access as you would any Web site regularly. Type of topic: config in the address bar and press ENTER. The page opens with a warning saying this will void your warranty. Check the box (if it is not selected), then click on "I'll be careful, I promise!
When you reach this page, you can search the pref cor - el mentioned using the search box on the top. The pref is browser.taskbar.lists.enabled then type in the search field.
Once you do, it will come to the top, double click it so that it turns "BOLD" and indicates the value false.
Restart Firefox. It's working now?
The option suggests Philipp is to create a new profile. Pretty simple.
1. open the Profile Manager (first close Firefox)- Hold down the Windows of your keyboard, and then press the R button while holding the Windows key and your Run commandbox opens.
- Type (with Firefox closed) firefox.exe Pei
- The Profile Manager opens. Click on create a new profile and go through the guests.
- Once this is done, open the profile again Manager and launch Firefox via the newly created profile.
Who help me?
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I just upgraded to Thunderbird 31.3.0 (on Windows 7). Now I can no longer launch Thunderbird. This shows only the Mozilla Crash Reporter every time.
How do I recover from this?
Is it possible to revert to a previous version?
You can download the previous version of . mozilla.org and install it. After that revert to your previous version, you can check your incident reports to see what was causing the problem via help-> troubleshooting information...
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I installed firefox on Windown XP Professional Version 2002 Service Pack 3...
When I try to start Firefox after installation, it goes to the Mozilla Crash Reporter...
bp-549b7e51-5401-46fb-9783-c1b692130103
I tried to boot into Safe Mode, but the same results...
Please help solve...
Digital Guardian is the source of the problem...
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Cannot open Firefox: Mozilla Crash Reporter
Recently, I have updated my firefox but in a few hours, it has stopped working. I constantly get a "Mozilla Crash Reporter" who says:
"We are sorry".Firefox has been a problem and crashed. We will try to restore your tabs and windows when it restarts.
etc... »
It offers the possibility to restart, but when I click on "Restart Firefox" the same window pops up again and again and again.
I tried restarting, open in safe mode, scans (I have Norton 360), running and system restore. Something to do with mozilla does not open, and I don't mean to uninstall because I have all my favorites in Firefox.
The details of the "Mozilla Crash Reporter" States the following:AvailableVirtualMemory: 2023514112
BuildID: 20111220165912
CrashTime: 1328338399
InstallTime: 1327124002
Notes: xpcom_runtime_abort(###!!!) ABORT: Hand-threaded only object used on the main thread: file e:/builds/moz2_slave/rel-m-rel-w32-bld/build/xpcom/base/nsCycleCollector.cpp, line 1273)
ProductName: Firefox
ReleaseChannel: press release
SecondsSinceLastCrash: 755
StartupTime: 1328338399
SystemMemoryUsePercentage: 54
Ramjet: 1
TotalVirtualMemory: 2147352576
URL:
Seller: Mozilla
Version: version 9.0.1This report also contains technical information about
Please help, thanks.
--> Updated Firefox to version 10
Check and tell if its working.
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When you open Firefox, all I get is the Mozilla Crash Reporter
By clicking on the icon Firefox takes me straight to the Mozilla Crash Reporter. Restart and output have no effect. The report' was presented several times without an answer - have no assigned ID accident
User Agent
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.3 .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Try a clean reinstall and download a new copy of Firefox since http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current version of Firefox and remove the Firefox program folder before installing this copy of the Firefox installer.
It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
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C: drive guard fill due to Mozilla Crash Reports
Hello
Recently, my C: drive keeps filling due to the huge amounts of Crash Reports generated by Mozilla. In a couple of hours use I'm filling 2-3 GB of space.
I've identified the culprits are ' * .dmp ' files located in c:\Documents and Settings\Myusername\Application Data\Mozilla\Firefox\Crash Reports\pending.
I uninstalled and reinstalled Firefox but the problem is still there. I have never had this problem before, but noticed that my C: drive has started to encounter this problem when I added "Ghostery" and "Blocker of Script" as add-on.
I disabled the blocker script, but that did not help either. Can someone please advise as to why Firefox started to create thousands of dump files at all of a sudden?
Thank you
OK well first off the power, remove your anti-virus. I don't know why it appears in there but iolo is not a good anti-virus. We are going to use something like Microsoft security essentials.
After that uninstall the Google Talk plugin. You should be able to do it from the windows control panel.
Now, restart your computer, you still crashes? If this is not the case, try reinstalling google talk and see if it happens again.
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Mozilla crashes whenever I open it
It started the other day, but I opened it in safe mode and it worked very well. I closed it, and it will not open again. Computer to reboot, nothing
Updating firefox, nothing
Uninstall and reinstall, nothing
It opens at all, and I incedentally sent about 20 reports of incidents in the last five minutes.
I can't even open to show me if I'm really behind on updates. I've always preferred Firefox all other browsers, but for now, I give up myself to chrome, until someone can give me a solution.Start Firefox in Safe Mode {web link}
While you are in safe mode;Type of topic: preferences #advanced< enter > in the address bar.
Under Advanced, select General.
Find and stop using hardware acceleration.Stay in safe mode.
In the address bar, type Subject: hangs< enter >. Note: If all the reports are not
have BP before the numbers, click on it and click submit.Using your mouse, Mark the most resent 7-10 crash reports, and
copy the. Now go to the response below box and Paste the.If you can't get Firefox to open, you have to do it the hard way.
https://support.Mozilla.org/en-us/KB/mozillacrashreporter
Open the file browser / Explorer from your computer. Note: You may need to
Select view hidden folders / files. Enter in the address bar;Windows: %APPDATA%\Mozilla\Firefox\Crash Reports\submitted
Win 7/Vista: \AppData\Roaming\Mozilla\Firefox\Crash Reports\submitted< username >C:\Users\
Win 2000/XP: C:\Documents and Settings\< username >\Application Data\Mozilla\Firefox\Crash Reports\submittedMac OS: /Users/< user name> / Library/Application Support/Firefox/Crash/reports
Linux: /home /< user name >/.mozilla/firefox/Crash/rapportsCopy the names of 5-7 recent files in the folder.
View the information in the response below box.Issue. When in Safe Mode, can access the web?
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When I try to send a mail, mozilla crashes
Hey gang, when I try to send a mail, mozilla breaks down, does anyone have a solution?
Hi MatthewBartholomew,
-What version of the operating system are you using?
-What is the email client that you use?
-You are able to use the Mozilla browser without any problems while accessing to other sites?
Follow the steps listed in this article and check if this may help in fixing the issue:
Firefox crashes when loading certain pages
If that doesn't work, post your query in Mozilla support forum for better support.
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Mozilla crashes so fast, I can't reset it by default
I almost gave up. Been used for a decade or so it seems, but now had to use chrome as ran out of time.
can't keep it open long enough to get back to default, crash reports have been sent.
Sorry, did everything I could. turn off hardware acceleration, reset default once without apps, reinstalled flash, added silverlight, silverlight reinstalled, reinstal firefox when have time but tired and go more to the side obscure (google) until I hear it's fixed for me. Sorry don't have simply no time to lose more
I've reinstalled it several times, through different Web pages
http://support.AMD.com/en-us/download/desktop?OS=Windows+7+-+64firefox still crashed after restarting etc... but tried a second time and the browser stayed open long enough for me to to reset firefox from the firefox troublshooting window
It works now
but as I'm still not sure that the AMD graphics drivers are installed correctly or not, so I can't say if that solved the problem or not, or if the reset firefox solvedI would like to know which solution was one that worked, but as it is resolved I am marking the problem solved and thanks a lot for your help
Firefox seems to work very quickly now, whereas before it was too slow so of crashing
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Firefox blocks - Fresh install resulting in Mozilla Crash Reporter
Newly installed Firefox and it does not start! Safe mode works and I tried the list "Firefox blocks - troubleshoot, prevent and get help fixing crashes" solutions without success.
There is an add-on called HP Smart Web Printing 4.60 listed as being incompatible with Firefox 37.0.1, which I deleted. Did not work.
I then disabled / set to never activate all plugins listed. Nothing helps.
Discovered on Waterfox for the 64 bit OS. Too crashed.
I'm out of options. What is going on?Most recent report ID:
BP-40dcb6b4-BE28-45f4-BDDE-e02a52150418
Start Firefox in Safe Mode {web link}
While you are in safe mode;Type of topic: preferences #advanced< enter > in the address bar.
Under Advanced, select General.
Find and stop using hardware acceleration.Search web sites secure. Are there problems?
Start your computer in safe mode with network. Then launch Firefox.
Try the sites secure web. Is always the problem? -
Mozilla Crash, why?
I uninstalled it, but when I try to reinstall it - it hangs after saying, "Finished Yahoo! toolbar to audit.
In the end, I uninstalled Mozilla and removed everything I could of it. I downloaded and reinstalled again and now its fine.
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Mozilla crashes with error: platform version '26.0 ' is not compatible.
You try to run Mozilla and it sends an error:
Version of the platform "26.0 ' is not compatible with.
minVersion > = 25.0.1
MaxVersion < = 25.0.1Thanks for the reply. The solution could work. But in my workplace, I noticed that Firefox version 26.0 is not supported. Therefore, I uninstalled the latest version and is returned to the version 24.0. It works now. Thank you.
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I uninstalled FF, deleted the folder C:\Program Files (x 86) \Mozilla Firefox and then installed Firefox 19.0 downloaded today (27/02/2013). It always freezes at startup, every time. Works fine in safe mode. In safe mode I go to tools | Addons and disable some stuff, but it is not disabled. Also removed pluginreg.dat and addons.sqlite of my default profile folder. Running Windows 7, updated with the latest patches.
Last report was
BP-fa4131cd-0828-451b-aba3-0db3b2130227.txt
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