.Mp4 and .mts video files import problems

I've updated Premiere Pro 2015.4 and now all .mp4 or .mts files import video shows only and not audio. It's as if there is no sound in the video. Nobody knows all the solutions to this problem?

Hi Jonathanm,

Please close Premiere Pro and clean the media cache.

FAQ: How to clean the files hide media

Re-launch of Premiere Pro and import your files again.

Thank you

Ilyes Singh

Tags: Premiere

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