Multi-page scanning with Photosmart 3150 and Mavericks

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  Hi EllieCross,

  I understand that you can not scan with HPb110a after updating to os x 10.9 Mavericks.

  If you follow this document it will show you how to scan with Capture of Image

  http://www.switchingtomac.com/tutorials/how-to-scan-in-OS-x-using-image-capture/

  Thank you

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  Hi there @HVDesigner , welcome in the community

  I hope to be useful for the problems of scanning that you face with your new MacBook Air, Yosemite running. Before attempting any software troubleshooting more, I will suggest checking the material, reset the printer and the network (if you are connected).

  1 reset the printer, and then make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on and can help analyze. I was witness to a direct connection, only this type of fixing problem.

  Press the power button to turn the product on.
  With the product, unplug the power cord from the back of the product.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the product.
  If the product does not light by itself, press the Power button to turn it on.

  2. try power cycling network devices:
  Turn off the printer and the computer and unplug the router for 1 minute (do not press the buttons on the router).
  Plug the router back in and wait another minute, turn on the printer and the computer.

  3. a copy to make sure that the printer is in good working condition to continue software troubleshooting.

  4. If copies of work without a problem, try the following steps in order:

  1. Mac OS X: how to reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Download and install the complete driver here: printer e-all-in-one HP Photosmart 5510d printer B111h/B111j full feature software and drivers
  5. In addition, to download this driver: HP v3.0 for OS X printer drivers

  5. try scanning with scans and software scanning HP should work now!

  If by chance the scans do not work, please, give us a call.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Have a great Monday!

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  Hello

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  Hi @KC1719 ,

  I see that you are having problems scanning several pages to a file, since the update to Windows 8.1.
  I'd love to help you.

  Did you uninstall the old software and re-install the latest drivers?

  Here is the link for the most recent drivers. HP Photosmart full feature software and drivers.

  Here is a document for scanning, you may want to take a look at.

  Scan of Windows 8 with full features for HP Multifunction printers HP software.

  It is a screen to change the settings in the HP scanning software.

  

  

  If you need help, let me know.

  Have a great day!
  Thank you.

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  Hello

  You can scan multiple pages in the flat glass using the HP scanning software.

  Open the HP Officejet Pro 8600 software and click on the Scan option document or photo.

  Select PDF, check the box show the preview and the resolution defined as 300 dpi or less.

  Click a Scan and use the button Add Pages to add extra pages.

  Shlomi

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  Hello

  I think that the option somehow removed from any update of the ASU.

  The duplexer is a device within the specific model:

  http://support.HP.com/us-en/document/c01842734

  We will try to remove the printer driver and then check any changes:

  First, reset the printing system:

  * Be aware that reset the printer system will eliminate any existing queue and reset all custom settings driver.

  Click on the Apple menu and then click on System Preferences.
  Select Print & Scan.
  Right click (or Ctrl + click) your product with the Printers list in the left panel and then click on reset printing system.
  Click OK to confirm the reset.
  Type your user name and password.
  Click OK. The printing system resets.

  Then, remove the driver files:

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  2. Go to the library folder.
  3. Enter the fiolder printers.
  4. Move the HP folder in the Recycle Bin
  5. Under the PPD folder, delete all files starting with HP or include Photosmart.
     Be sure to remove only the files and keep the structure directory it's (Applicable for steps 5 and 6)
  6. Search for additional files from HP or include Photosmart in subfolders as well.

  Make sure the printer either talk by USB to your Mac or by ethernet at the base of the airport... plugging into the USB port on the basis of the airport is likely to lose this kind of functionality.

  Now, restart the Mac and go to System Preferences > print & scan

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  Hi Gnerd5

  I understand that the computer with win8 feeds a blank page before printing the Photosmart c7280.

  You go to the website www.hp.com and download drivers for win8?

  The software may not be installed correctly.

  I would recommend that you download the drivers from the url I've provided, simply select the appropriate operating system and if it is 32 bit or 64 bit and select the driver-product installation software.

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  http://support.HP.com/us-en/document/c02691615

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  http://support.HP.com/us-en/document/c00757948

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  In the Image Capture, make sure you click on the "show details" at the bottom right.  From there on, set the type of file to PDF format, and select the checkbox "combine in a single document.

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  "Fatal Error".

  Thank you.

  Hi Buppa48,

  Follow the steps outlined in the document below and let me know what you find?

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