Loss of duplexing with Photosmart c309g and Mac

My HP Photosmart Premium c309g worked for two years with a Macbook Pro. Now running OS X 10.7.4. During the holiday season, November/December 2011, an update of the printer driver came through the update of Mac software. I installed it. Double-sided printing has been marked as disabled and grayed out in the page window view since then. It's OS several updates there, and the printer driver has been updated again. AppleCare recently tied to a HP page to reinstall the printer driver to date. The printer driver version is 3.3.3. I'm not happy I lost a feature that has been important in my choice of printer. Why so long to complain? I use a lot less often than usual to the printer.

Hello

I think that the option somehow removed from any update of the ASU.

The duplexer is a device within the specific model:

http://support.HP.com/us-en/document/c01842734

We will try to remove the printer driver and then check any changes:

First, reset the printing system:

* Be aware that reset the printer system will eliminate any existing queue and reset all custom settings driver.

Click on the Apple menu and then click on System Preferences.
Select Print & Scan.
Right click (or Ctrl + click) your product with the Printers list in the left panel and then click on reset printing system.
Click OK to confirm the reset.
Type your user name and password.
Click OK. The printing system resets.

Then, remove the driver files:

  1. From the Finder, open the Go menu and then go to the computer.
  2. Go to the library folder.
  3. Enter the fiolder printers.
  4. Move the HP folder in the Recycle Bin
  5. Under the PPD folder, delete all files starting with HP or include Photosmart.
    Be sure to remove only the files and keep the structure directory it's (Applicable for steps 5 and 6)
  6. Search for additional files from HP or include Photosmart in subfolders as well.

Make sure the printer either talk by USB to your Mac or by ethernet at the base of the airport... plugging into the USB port on the basis of the airport is likely to lose this kind of functionality.

Now, restart the Mac and go to System Preferences > print & scan

Click on the sign more and add the printer... drivers will be reinstalled automatically Apple server.

Please let me know if this is useful,

Shlomi

Tags: HP Printers

Similar Questions

  • Printing with the photosmart 5510 and MAC 10.7.2 is a dream? and I don't even go to part scanning

    Wauw, buy a photosmart HP 5510 printer and you are very busy for Christmas together to print wireless?

    Unpack your photosmart 5510 and install?

    Well, it prints 1 page and then you get the message printer isn't ready if you want to print your next page.

    1st day, I try with my own knowledge.


    Updates

    Reset the router.

    Work with difficult IP put in the printer.

    Change the IP address via the Web interface.

    Change the settings of the router

    Try to reinstall the software which is not even possible that most all do the manual says that it is.

    Still 1 print and then nothing. Reset the printer or change the IP in the difficulty of the printer, labour, still 1 print or scan or 1 airprint but then nothing.

    (printed about 35 pages of BS as test)

    Day no. 2, new day of new towers

    Looking around the God thank you forum I'm not the only one who has this problem.

    A lot of people, same problem, some struggle for 6 months, contact support without success.

    Damm scan I even was going to this party and look at all the users having problems. Allow me to first impression please.

    And right now, it looks resolved advice and try to do the same. No results at all.

    Day still no 2, but I can't download now...

    Come on guys read it all, it seems that you are lucky, when it works. You must be a programmer if it works.

    My main question is;

    -Is this or Steve Job knew this?  This product is in its Apple store, HP uses the Apple logo.

    -Sell HP t - he produced cheap now and get the money back to test everything print and use the cartridges?

    -Are there hope or solution let this work smooth with what the box and ads tell?

    -J' just forgot a small no and someone give me the solution?

    -In a lot of wine in these days of Christmas?

    Hope someone can help me and get this Photosmart 5510 working (printing, scanning and airprinting it says on the box)

    Hi ShiomiL,

    A tried these last few months, a lot of time to get the HP works as it should work (especially the airprinting and scan) without any success.  We used with IP printing/scanning, which wasn't a problem, but does not give us the full possibility of the HP printer.

    Today I bought an apple Extreme airport, connect and a few seconds later all works perfect

    In the end, so it was the TL-WR741N (the latter replaced by apple airport) that give problems.

    I just wanted you to know and say thank you for the support you give.

  • Vista Patch Duplex for Photosmart 8100 and 8400 Series

    Some models of printer with automatic duplexer print incorrectly on the back in Vista.  In these models on the back is printed updside down regardless of the driver configuration.

    The attached zip file has a patch and instructions to fix this problem for the Photosmart 8100 and 8400 as the Photosmart 8150 and Photosmart 8450 series printers.

    Patches for other models can be found here.

    The zip file contains two files:

    PS8400.PDF contains detailed instructions for applying the correction.  Opening this file requires Adobe Reader or a similar pdf viewer, available for free download.

    hpp8x00t. GPD is the current patch file.

    To apply the patch download the here attached zip file.  Extract the files in the %Temp% directory, and then open the PS8400.pdf file and follow the instructions.

    Kind regards
    Bob Headrick, Microsoft MVP printing and imaging

    Placeholder for updates.

  • Photosmart C309g and IOS

    Photosmart C309 will be compatible with your Iprint app soon? If this isn't the case, is it a solution to offer a printing capacity of devices IOS5 on my photosmart printer?

    Hello

    Sorry, the C309G is not a supported of ePrint printer.

    Please make sure that your device is updated for IOS 5

    Then download "HP ePrint home and Biz Mobile App" for free on the App Store.

    If during your wireless network. the C309G should be available for printing.

  • Cannot print photos with PES 9 and Mac OS x Lion on any printer. (Other applications to print very well!)

    Software: Photoshop Elements 9; iMac, Mac OS X Lion, latest version, 12 GB of RAM: I can't print to one of my three printers, HP Photosmart or laser printers.  The software recognizes all the but when I put up all print and name the printer etc, the white page just goes through the printer without printing on the Photosmart and does nothing on lasers.  I can use all printers for all applications and can print photo retouched with Picasso or other applications without problem.  I would like to re-download and reinstall the program, but it was purchased on the Apple App Store and is currently unavailable due to exit 10.  Any solution?  I wouldn't mind upgrading, but hate to spend $80 that I don't see a major différenec in version 10, and version 9 does everything very well otherwise.  Purchased version 9 August 2011 when I bought my iMac.

    Go in your username > library > Preferences and delete one of these you will find:

    com.adobe.PhotoshopElements.plist

    Adobe Photoshop Elements 9 paths

    Settings of Adobe Photoshop Elements 9

    In lion, this library is hidden. To see, in the finder, click the Go menu and hold down the option key. It appears under the small house for your user account.

    Repair permissions before trying again.

  • Synchronizing messages with iOS 10 and Mac OS

    I recently got an iPhone 7, and I'm looking to synchronize messages with my MacBook Air. Unfortunately, I had problems with this. According to the countless community boards is a key step in the synchronization of messages between mac and iPhone select "Text Message Forwarding" of the iPhone under settings > messages. But it seems as if this option is not (at least not in the same place) on iOS 10.

    So, I wonder if anyone has a protocol to update on how to synchronize e-mail between a mac and an iPhone iOS 10 applications. Before you answer, yes I'm on wifi even on both devices, and I'm connected to the same Apple ID on both.

    This - see iMessages synchronization on all devices

  • Problem with Dell P2715Q and Mac Pro connection

    I have a Mac Pro 2013 with AMD 500, 64 GB RAM graphic card.  I just bought a pair of monitors Dell P2715 Q 4 K after using my 30 "Apple Cinema Display for many years.  Monitors properly function while I actually use and I can manually put the system to sleep (using the option-command-eject) and I'm able to wake the system by pressing the keys on the keyboard.  They work in 60 Hz mode UHD (3840 x 2160) and are connected with the display port (Thunderbolt) mini display port cables with that monitors came.  They are connected to two of the three bus TB. The problem is that when I restart the computer (or stop and start up), the monitors will automatically in their 'power save mode', and the Mac Pro does not seem to recognize that they are there, trendy, so I get two blank screens... no way to connect, because there is no current login screen.  The only way I can actually connect and begin using the computer is to connect an old 23 "Cinema Display, connect, and then connect the two valleys and unplug the 23". Yes, I can leave the computer and he just put the system to sleep, but when I need to close for a software update or the failure, I won't have to drag another monitor comes to start using the Mac Pro.  I have 27 days to return if necessary Dells.  Anyone have any ideas on how to solve this problem?

    That Mac has made recognition of the display for a long time consists of sending a query to display at certain times, by asking, "what is your name, and what are your skills? If these screens are asleep, they fail, and then they stay dark.

    These times are:

    shortly after the market.

    upon awakening from sleep

    When inserting the cable end Mac

    Since the Option-(detect poster) button in the display panel.

    Perhaps there is another way, you can arrange to have the display be awake when the Mac it sends the request?

  • Multi-page scanning with Photosmart 3150 and Mavericks

    I recently updated my OS from Mac to the Mavericks (OS 10.9.1).  Before this upgrade, my Photosmart C3150 printed and scanned exactly as I wanted.  I could scan a multiple page document and save it as a .pdf file successfully.

    Now, when I scan a document of several page and try to save it in .pdf file, I get an error message that says: "an error occurred registering the file because it could not be written in.  Check the properties of the file to ensure that it is not dead. »

    I don't have this problem if my digital file is a single page .pdf.  I tried to use the send to preview or send to the office, and the same problem occurs.  Sometimes when I try this, the HP Scan, the application hangs and I have to use Force Quit to close (but not every time).

    Really can't wait for scan documents several pages in individual files, one page.  Any other suggestions on how to overcome this problem?

    HI RESJR,

    Happy new year

    You can open the analysis option in system preferences and analyze the many elements from there rather than using HP scanning.

    1. Place the item you want to scan on the scanner glass, or load in the ADF (ADF) documents, if your printer has one.
  • WiFi with the P1100 and Mac

    Is it possible to implement the P1102W, which is equipped with wifi to make it work with a MacBook Air and the airport wireless?  I have 10.10 Yosemite and also downloaded the latest version of the HP software, which is only 10.7

    Hi @Galip ,

    I see that you do not want to be able to set up the printer on Yosemite via the wireless network. I can help you today.

    Please uninstall the 10.7 software installed for the printer, the HTML Config does not open with this software.

    Uninstalling the printer software.

    Make sure that Safari is set as default browser. Sometimes, the built-in Web server will not open if it is not.

    Open Safari, at the top, select the Safari menu, select Preferences, general, as a default value.

    I'll give you the steps to 10.9, that should work the same for 10.10.

    Mac OS X: how to find which Mac OS X Version is on my computer?

    Here's a Youtube video of the Laserjet P1102w on Maverick wireless installation.

    LaserJet P1102w.

    You can follow the steps instead of the video.

    You must connect the USB cable from the printer to the computer to install the printer as a USB device first and then to configure the wireless network.

    Turn on the printer, connect the USB cable and install the update from Apple that should load automatically.

    Then go to the Apple, system preferences, printers and Scanners.

    Highlight the Laserjet on the left side of the window.

    Then click Open Print Queue, click settings, click utility, click open printer utility, then click the button HTML Config.

    The integrated for the printer Web server opens.

    Click on the network tab, select Wireless on the left side.

    Fill in the information for your network. Status make sure that you select enabled.

    Apply the settings.

    Then go back to the Apple preferences system, printers, and Scanners and click the + to add the Hello Laserjet Printer. (may take a few minutes to appear) Make sure that the printer is listed beside the use: displays the name of the correct printer and not the driver by default, and then click the Add button.

    Remove the USB printer in the list of printers and Scanners window.

    Unplug the USB cable.

    Test the printer.

    Let me know how make you out.

    Have a great day!
    Thank you.

  • Photosmart C7180 and Mac OS 10.6.8 drivers? connect to the router?

    I have a 2006 iMac and a C7180 printer. They worked perfectly when I lived in California for 6 years. I am now the Philippine Islands and are unable to the printer. My iMac has got all the information from the printer. print a test page, but does not print print anything when I press. I think they detect each other wireless, but I can't make them work together now.

    Hi makatak4 and thanks for the reply.

    I must have missed the Mac OS in your original post.  I'm sorry about that.

    I suggest to remove the printer from your printing system, using this document: uninstalling the software of the printer.

    Once you have deleted, I suggest to check and repair disk permissions: function to fix the permissions of all utility disk drive.

    I also run your Apple updates: OS x: Mac App Store apps and OS X update

    After the updates, I recommend to reinstall the drivers and software HP Photosmart full feature.

    Good luck and please let me know how it goes!

  • Wireless configuration of HP C4780 with new router and Mac (wireless network not found)

    About 10 months ago, I bought a new router. I already had several problems connecting my HP C4780 to my old router, and after setting up the new router, I was totally unable to connect the printer wireless to my router.

    I have reset the system to the printer on my Mac, I have reset the settings on my printer wireless, I downloaded the latest HP software, I've uninstalled and reinstalled the HP software several times and I have had no success. When running through the Setup Wizard, I was able to select the printer and method (wireless network set up by USB) before plugging the USB key. After that, the Setup Wizard says "Device not connected" (DUH!) and the screen select network said simply "no discovery goes Wi - Fi network." I ran the print to the printer from the Network Configuration, and he identified 15 networks (mine included). So, it seems that the Wi - Fi receiver on the printer still works...

    Any suggestions?

    P.S. This printer has been nothing trouble since I got it, and I wouldn't recommend it to ANYONE (I like actually...).

    After attempting to run the installer on my boot camp Windows 7 Ultimate version, I fell at last on an obscure statement in the configuration of the PC software for the c4780. It says to connect the computer to the router using the router WPS button.

    I have reset the configuration on the printer and turned off wireless the wireless, then I pushed the the router WPS button until the blue WiFi light on the c4780 lit. THIS SEEMED to BE THE KEY STEPS to CONNECT THE c4780 to MY ROUTER.

    After that, the configuration and setting up the printer on my Mac using the system of preferences was a piece of cake. Functions of the printer and the scanner work with Mac drivers.

    Problem solved... For now... This printer is so buggy, I have no doubt I'll have similar problems in the future.

  • HP Photosmart 7760 and Mac Snow Leopard

    I just had to get a new computer... under Mac OSX 10.6 - Snow Leopard.

    Everything installed beautifully, but my old Photosmart 7760 inkjet printer will not work.  When I go to print, the printer window opens and displays "error".  I reinstalled, I disconnected and reconnected the printer, I restarted the computer.  I went to a few other blogs help - no help!

    Can anyone here help me?  I really don't want to have to buy a new color printer. It still works very well!

    TIA!

    I finally found it - I knew there must be an answer!  HP downloads didn't work, but Apple support was a universal HP driver download.  The moment where I downloaded it, the old Photosmart printer worked like a charm.

    Thanks to all who responded.

  • Bug with Adobe PDF and Mac OS 10.6.1

    Hello

    I just got the latest Imac and I can't build more PDF with Xpress 6.5 even I followed this http://kb2.Adobe.com/CPS/509/cpsid_50981.html

    I got the attached message

    Please let me know and thanks in advance for your help

    T & T

    Loc

    Open the folder and just remove the Automator action if there are for Acrobat. And leave the only one in the system. Printing is a great thing system while in the system should work.

    (don't remove any of them until see you if everything works

    (Please note the information is given by an experienced user of Acrobat.) I'm not an Adobe employee).

  • Can multiple Photosmarts (7510 and C309g) be configured to scan on the same computer?

    I have an Acer PC Windows 7 with an AMD Athlon X II processor, 4 GB of RAM.

    I have Photosmart C309g and everything-each 7510, both connected via wi - fi, using different IP addresses that are not in conflict with other devices on my network.

    I executed the complete installation for both HPs.

    I can print either, but I can scan only using the 7510.

    When I open the HP scan diagnostic, it does recognize that the 7510 - the c309g is not yet listed.

    I noticed only 7510 application record contains a HP scan application and it also recognizes that the 7510.

    There is no application scan c309g folder.  I tried Win 7 Windows Fax and Scan application but that also recognizes as the 7510.

    1. is there a way to configure the system so that it can print and scan from these two Photosmarts?

    2. If the scanning using a 7510 and c309g does not work, could I use a 7510 both a 7520?

    Hello Osiris43,

    Welcome to the HP forums! I understand that you are unable to scan a document using the Photosmart Premium C309.

    You should have two printers scanning capabilities, because they have a different software. The Photosmart printer using the Solution Center and the Photosmart 7510 uses the Printer Wizard.

    I suggest you uninstall/reinstall the software Photosmart Premium C309. Please follow these steps:

    Please follow this HP document uninstalling the software of the printer.

    Then, perform a clean boot on your computer. I'll give you a Microsoft document on this step here.

    Now, install the full features on the site of HP software here. Choose your operating system that is appropriate; 32-bit or 64-bit.

    Once installation is complete, please click on the document to Microsoft, and "how to reset the computer to start normally after a clean boot."

    Please send me your troubleshooting steps.

  • Problems with HP Photosmart C309g wireless and wired

    Hello

    I fought with my C309g since I bought it a few months before.  It works on and outside, but can not hold a consistent network connection.  I have wired it usually but have tried both wireless.  It is plugged directly into my Netgear router.

    Before it works for a short period of time and the other Offline Online & on its own.  Sometimes it recognizes the other computers on the network to print & analyses.  I have 3 PCs on the network - two cables & a wireless.  It will recognize the three rarely, two of them sometimes, one of them sometimes (usually the laptop wireless) and none of these most of the time.

    There each time than in quite awhile for the first month and now it does not appear at all on the network - wired or wireless.  I can't print and more.  The documents simply to sit in Quebec for a while and then produce an error.

    Any help appreciated.  This printer is a wholemeal bread.

    Thank you

    Gringeiro

    Hi Gringeiro,

    You use the wireless WEP or WPA security on your router?  I would recommend WPA2 with AES, well, if you want to connect wireless.  It will also, if you set a static IP address on the printer.  You can do this by typing the IP address of the printer in the address bar of your browser.  Select the network tab, and then look for IPV4 under the section of wired or wireless, depending on how you have connected it.  There should be an option to "suggest manual IP".  If this isn't the case, type IPCONFIG from the command prompt (start/run cmd) to get your addresses in the subnet and the gateway.

Maybe you are looking for

  • Satellite M100-165: screen dithering also after BIOS update

    I bought a Satellite M100-165 PSMA1E-2 days ago and I have the same problem as toshiba it described here:http://support.toshiba-tro.de/KB0/TSB6901K20002R01.htm I updated the bios to version 2.10 and the latest ATI drivers, but the promblem is still t

  • 8770w: hp elitebook 8770w warranty

    Hi all! I had a 8770w has last week, still under warranty hp. If I want to improve the memory, I have to disassemble the laptop. A hp technician told me that if I do this, the laptop will lose the guarantee of hp. Is this fair? So how could I upgradd

  • 'Other' calendars from iPhone to iCloud

    Hello everyone, I have a question about the iPhone calendars to share via iCloud. I for example several calendar on my iPhone (birthdays, the schedule of matches of Manchester United, etc.), but they do not sync on iCloud... On iCloud I have only my

  • BlackBerry smartphones block my phone without PW

    Hi all I have very serious problems of locking the phone against accidental use inside the pocket of my pants. The button "lock" in the upper part is VERY sensitive and when the phone is in one of my pockets, gets the phone unlocked every time a few

  • Static L2L Tunnel - will not come to the top

    Hi all Currently have a very big problem with a site that I can't go there for the moment. We have one HUB ASA5505 SEC + a few other ASA connected via VPN L2L. We have static L2L 1 active, 1 dynamic L2L Active, and I am currently trying to add a seco