Muse CC fails to install

Hi guys,.

I am the repost as anyone found a solution to my post...

I get the error when trying to install Muse CC on Windows.

Using Adobe cleaning tool, as in other messages people recommend, doesn't help that Muse does not appear on the list of applications to remove (because it fails to install in the first place).

Reinstall the desktop application Cloud Creative did not help either.

Creating Admin accountdidn can't work either...

I am running Windows 7.

Any suggestions? I'm at my wits end with...

I figured this out the hard way.

1. Uninstall Muse

2 uninstall Adobe Air

3. download and run Microsoft fix it tool ( http://support.microsoft.com/fixit/ ), make sure to download the viersion for your operating system.

(a.) the tool to ask what type of problem you are experiencing. Choose install / uninstall.

(b) it will ask you if you want to 'fix automatically' or if you want "ask you first."

Choose "ask first."

(c.) then it will show you a list of programs that you can remedy. If it is listed, select Adobe Air and Muse.           Muse is not listed. It's OK if it's not. Choose Air and allow it to apply the patch.

4.) Re-install Air

5.) Re-install Muse

6.) re - install everything that was having a problem.

Gimme' some love to help!

Tags: Adobe Muse

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