MUTE button stays on, no sound.

I have a HP Pavilion laptop dv7, with a button to mute just above the keyboard on the laptop.  However, recently, this button has slept (it lights up orange when it is enabled), despite what I try to do in Windows Vista.  So Windows says the sound is activated, but I hear nothing because I can't disable the button mute.  I hope this makes sense.  HP doesn't seem to have a solution to do this, so I hope someone can help me here.

If you have the speaker on your system tray icon, you can click on the Red mute symbol. If that does not work, go to Device Manager, find your sound card, double click it and on the driver tab, click Activate and deactivate and after being disabled it back. You can also click Update driver... button or Uninstall button. Check the following links on how to:

Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

How to upgrade Windows Vista drivers
http://pcsupport.about.com/od/fixtheproblem/HT/updatedrvvista.htm

Tags: Windows

Similar Questions

  • the camera shutter sound cannot be silent with the mute button on my phone i 6 s

    the camera shutter sound cannot be silent with the mute button on my phone i 6 s

    Depending on where you purchased your phone, this is not possible, because of legislation in these countries that regulate this feature.

    In all other cases, try to force reboot the phone by holding down the button sleep and home for 10 seconds, until the Apple logo comes back again. You won't lose data, but it can cure some problems after installing new software or applications.

    In the case where this does not work, restore the phone:

    Use iTunes to restore your device iOS to factory settings

  • HP Pavilion dv6 1335 TX - Mute button is red all the time and not of sound through computer speakers.

    HP Pavilion dv6 1335 TX - Notebook PC (New Zealand)

    MUTE button is red all the time and not of sound through computer speakers. # LED light is 5 according to the guidelines of the manual for the identification of your component externally.

    Processor Intel Core 2 Duo T6600 CPU @ 2.20 GHz, 2200 Mhz, 2 Lossnay, 2 logical processors

    Name of the OS Microsoft Windows 8 Preview version

    Version 6.2.8400 Build 8400

    System Type X 86-based PC

    All drivers works normally and have been checked for updates that were not necessary.

    Turn help would be appreciated

    Hello

    Mute key functionality is provided by IDT Audio software, so the problem may be that Windows 8 has installed a reference driver that does not contain.  Often, the Windows 7 version works Ok, so I would try downloading and installing the following driver IDT.

    http://ftp.HP.com/pub/SoftPaq/sp48501-49000/sp48830.exe

    Once the installation is complete, restart the laptop.

    Kind regards

    DP - K

  • Mute button won't turn off and no sound from speakers

    I have no sound through the speakers cause when I push the mute button, it does not turn off

    Hi eagle115,.
     
    1. don't you make changes before the show?
     
    Try these steps and check the result.
    Step 1: Run troubleshooting from Microsoft to diagnose and fix audio playback problems
    a. see no sound in Windows
    b. click 'Run now' under the section "diagnose and fix sound playback problems" and run the tool.
    c. follow the instructions in the wizard to run the tool successfully.
     
    Step 2: Download and install card driver its compatible Windows Vista
    a. visit the system manufacturer's Web site to download the driver or sound card.
    b. install the driver and restart the computer for the changes to take effect.
    c. check to see if the problem persists.
     
    Visit our Microsoft answers feedback Forum and let us know what you think.
  • No sound-orange mute button stuck

    I have a 8440p Elitebook and the mute button orange above the keyboard does not turn off so I have NO sound.  Any ideas?

    Hi Leslie,.

    I suggest going through the article and follow the steps.

    HP laptops - no sound from speakers (Windows 7)

    http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?lang=en&cc=PT&TaskID=110&prodSeriesId=4095872&prodTypeId=321957&prodSeriesId=4095872&ObjectID=c01912228

    If the problem persists, then I suggest that you contact HP support for help.

    http://h20000.www2.HP.com/bizsupport/TechSupport/ContactHP.jsp?lang=en&cc=PT&prodTypeId=321957&prodSeriesId=4095872

    You are always welcome in the community for all queries related to Windows.

  • not his (red mute button) after IDT installing on my laptop dv4-1435dx

    This is now my edges burn...

    I've had this laptop almost a year and since installing windows7, there is no sound coming out of this laptop.

    wrong to describe the problem:

    After you install the update for windows7 HP it installed the IDT audio codec, and after a reboot, the mute button became red and will not pass.

    After making back the IDT pilot button turned white, stayed like that and it has sound... but it does not turn red (although the audio sign on the trey turns off Cup-no)

    I updated my BIOS, installed all the drivers of quick launch button, the IDT pilot on the site of HP compatible to my laptop.

    can you help me please?

    OS: windows7 64 bit

    Hello

    Download, but not install it:
    IDT sound sp48668

    Disconnect from the Internet.
    Uninstalling your system IDT audio drivers.

    Resources:
    Uninstall software in Windows 7
    Uninstall or change a program in Windows 7

    Restart your system:
    At startup, press ' F8 ' and choose ' safe mode '.

    Reach:

    Panel-> Manager devices-> Audio, video and game controllers

    and find there sound card IDT. Click with the right button of your mouse and choose uninstall the driver.
    Reboot your system, and this time it starts normally.

    Install the audio driver that you have already downloaded.

  • MUTE button stuck

    Hello I have a hp pavilion dv7 and the mute button was stuck for a while, I went to the site to download new drivers and for maybe 30 minutes the mute button was off however, he returned to be stuck all of a sudden. Help please . My flag is the dv7 - 1245ca and runs on windows 7 64 bit

    Hello

    It's curious, why the program the Audio driver installation failed, but try the following to see if it is more successful.

    Windows Control Panel, open Device Manager and open sound, video and game controllers.  Right-click on the IDT audio device and select Properties.  Click the driver tab and then click on set to update driver.  Select this option to check on the internet and see if another driver is found and installed.  If this is the case, restart, and then check the good operation of the Mute button.

    Kind regards

    DP - K

  • Qosmio X 870-14 M - mute button FN does not work

    Hello

    I have problem with mute button only, all other works very well. When I push button nothing happens. Funny is that when I close Wifi key first, the key works put on mute for a short time, but that the judgment.

    Please you have any idea how I can solve this problem.

    Hello

    Do you mean the Fn + F11 key combination?
    AFAIK the FN + F11 mutes the sound from the laptop

    Fn + F12 activates and disables the internal Wi - Fi and a Bluetooth module.

    Do you need to press the FN button to use the function key?
    You can configure the key operating mode by selecting the mode of special function or Standard F1 - F12. This would use the function keys with or without the extra FN key-press.

    I also recommend the application of the function of Toshiba key.
    You can find it in Desktop-> Desktop Assistant (in the task bar)-> utility tools & -> Toshiba function key

  • [X 200] MUTE button and bluetooth does not not after installing Windows 8

    Recently did an upgrade on Windows 7 site to 8.1 and have pretty much everything works except the button mute and Manager connections (and thus bluetooth). I tried to install the latest driver button support page for Windows 8 X 200, and while I saw him appear in Device Manager after you restart, it made no difference. Also, the noise stopped working during this time. I uninstalled driver buttons and brings the sound back, but I still want to get buttons will still once (and the connection manager).

    Any ideas?

    Thank you.

    After much experimentation, I solved the problem. The problem is caused by the integration function Hotkey not installing pack is not right. The most recent version on the assistance of the X 200 (version 3.89.0100) page is over (at least for Windows 8). When you try to install it, it will not yet to present the possibility of installing the highest importance "pilot interface system. To resolve this problem, there are a few things. First of all, I uninstalled what I call the "ThinkPad features Trio"-this is the Hotkey integration pack, power management driver and the driver of tablet buttons.

    After uninstalling and rebooting the computer, we can start fresh. To get things working properly, I installed the old Hotkey integration Pack (version 3.52, us.driverscollection.com, look for links to download fake of course), rebooted, installed the driver of power, restarted and finally installed the previous version of the Tablet driver management buttons I used with Windows 7 before, followed by a final reboot.

    This combination gets all the buttons (mute, Fn + F5, the buttons of the tablet) and features OSD works 100%. The only negative side effect is that Windows 8 has its own bar of volume on the screen when you change the volume with the buttons, so you will see both the bar and the Lenovo one native. It seems a bit funny, but they overlap or anything like that, so I'm fine with it.

  • HP Elitebook 8440p - Mute button works but blocked on orange.

    Recently bought a refurb HP Elitebook 8440p and noticed that although the mute button works the key just above the keyboard is always orange. Is it possible for me to correct it so that it shows orange only when on mute and green when not cut?

    Hello

    Try the following.

    Download IDT Audio Installer found on the link below and save it in your downloads folder.

    IDT HD Audio Installer.

    One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

    When you are finished, download and reinstall the driver to Chipset found on the following link.

    Driver Chipset.

    When thie Chipset resettlement has completed, reboot the laptop and let Windows load completely-, it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, restart the laptop again before checking the function of the button mute conduit.

    Kind regards

    DP - K

  • HP Pavilion dv6-1334us Entertainment Notebook - mute button color in the key board is always Red

    The color of button mute Audio always on red although the sound turns power on and off when you press.  When the switch is turned off indicator turns white for a second.  Please suggest me the solution so that the mute button becomes red and white on the operation.

    Hello

    Try the following.

    Download IDT Audio Installer on the link below and save it in your downloads folder.

    IDT Audio Driver - Windows 7.

    One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

    When you're done, shut down the laptop, unplug the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

    Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

    Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  When it finished, restart the computer again and check if the 'secret' led now changes colors correctly.

    Kind regards

    DP - K

  • HP pavilion beats mute but mute button is not on

    My laptop works fine, except for the fact that I can't hear any sound with everything I do if it means that I am on youtube, iTunes, etc.  However, my button mute is definitely not on, and I don't know if there is another way to her other than the regular mute button of inhibition. Help!

    Hello

    Try the following.

    Download IDT Audio Installer on the link below and save it in your downloads folder.

    http://ftp.HP.com/pub/SoftPaq/sp57501-58000/sp57966.exe

    One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

    When you're done, shut down the laptop, unplug the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

    Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

    Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click the Set Default button - check if you now audio.

    Kind regards

    DP - K

  • My ear clicks the mute button when you use the Dialer

    When the phone calls the Dialer should go black to keep from hitting the keys while to the call. It does, but something is still happening. Don't know how I move but I often hit the mute button accidentally in the middle of calls. Probably from 6 to 10 times. Naturally, it's very frustrating because the other line usually hang up until I can turn on the sound. It would be useful to move the buttons to the bottom of the screen. Anyone have any ideas on how to set the sensitivity dialer and inventory button or use a dialer better?

    I've had it happen a few times and made a point to press the power button to force it to a black screen as it appears no way to adjust the sensitivity dialer and/or inventory button. I'm doing this, after I connected to a call dialed or received. It seems to be more reliable and didn't turn back, when on a call because I started to use this practice. It has a little now become second nature. Not the best answer but apparently a workaround if you prefer to use the Dialer.

    I hope this helps!

  • HP envy 17 J160NR: hp envy 17 J160NR mute button does not turn on

    I have a 17-inch hp envy laptop my work button mute it just used to light up orange when cut more I've had this laptop for a year. It was working fine yesterday but when I went to bed last night hp was an update of copying files and other stuff for this, but when I woke up this morning the button mute wouldn't lite upward when you press. and on my laptop the mute button is f6 and the keyboard is backlit. can anyone please help me out and tell me how to solve this problem? It's really annoying, I need help badly please. It is a portable jump movement.

    Hello

    The driving mute functionality is provided by the audio software package, so most likely, Windows has updated this to a version that does not have this feature.

    Try the following.

    Download IDT Audio Installer on the link below and save it in your downloads folder.

    http://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63555.exe

    When finished, turn off your WiFi card (or if wired, just unplug the router/access point).

    Then open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver.

    When finished, restart the laptop.

    Let Windows load fully, then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  When this has completed, restart the computer again.

    If your mute led functions now correctly, turn on your wireless adapter (or re - connect the access point / router) and use the utility on the following link to prevent Windows 10 automatically update the IDT audio driver again.

    https://support.Microsoft.com/en-GB/KB/3073930

    Kind regards

    DP - K

  • Mute button external does not turn off

    Pavilion dv4 - 1120us - not her although all retired as correct and functional - but mute button external stays on

    Hello

    OK, let's try another driver and a slightly different method.  Download the following Installer and save it on your desktop.

    IDT Audio Installer

    Once download completed, right click on the installer and select "Run as Administrator" to launch the installation - ignore any warnings that you have already installed a driver later, just continue to install it.  When finished, restart the computer and check the status of the IDT audio device in Device Manager and let me know.

    Kind regards

    DP - K

Maybe you are looking for