Mute button won't turn off and no sound from speakers

I have no sound through the speakers cause when I push the mute button, it does not turn off

Hi eagle115,.
 
1. don't you make changes before the show?
 
Try these steps and check the result.
Step 1: Run troubleshooting from Microsoft to diagnose and fix audio playback problems
a. see no sound in Windows
b. click 'Run now' under the section "diagnose and fix sound playback problems" and run the tool.
c. follow the instructions in the wizard to run the tool successfully.
 
Step 2: Download and install card driver its compatible Windows Vista
a. visit the system manufacturer's Web site to download the driver or sound card.
b. install the driver and restart the computer for the changes to take effect.
c. check to see if the problem persists.
 
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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