No sound-orange mute button stuck

I have a 8440p Elitebook and the mute button orange above the keyboard does not turn off so I have NO sound.  Any ideas?

Hi Leslie,.

I suggest going through the article and follow the steps.

HP laptops - no sound from speakers (Windows 7)

http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?lang=en&cc=PT&TaskID=110&prodSeriesId=4095872&prodTypeId=321957&prodSeriesId=4095872&ObjectID=c01912228

If the problem persists, then I suggest that you contact HP support for help.

http://h20000.www2.HP.com/bizsupport/TechSupport/ContactHP.jsp?lang=en&cc=PT&prodTypeId=321957&prodSeriesId=4095872

You are always welcome in the community for all queries related to Windows.

Tags: Windows

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