my 1 TB hard drive shows only 500 GB size

I recently had to use this backup to another PC hard drive hard drive is only 500GB, so when the imaged system it I lost the other 500GB, I guess that. I have strength to know that he was going to take the space like that or I would not have done to this PC. When I reinstalled windows and reformat the disk, it recognizes that the 500. I even went in disk management and other programs to try to unlock the other and watch her do not back up.

Any thoughts on how to retrieve other that find a system of 1 to copy image and load on this pc?

Hello

Thanks for posting your query in Microsoft Community.

I understand that 500 GB of space on your disk to 1 TB is not present even after formatting. We will try the following methods and check.

Method 1:


Step 1: Check if the problem occurs in safe mode:

Please refer to: , start your computer in safe mode

Step 2: If the problem does not occur in safe mode, then you can perform a clean boot and check.

How to perform a clean boot for a problem in Windows Vista, Windows 7 or Windows 8

Please note: After troubleshooting, be sure to start your computer in normal mode by following step 3.

Method 2: This issue could be due to malicious programs in the system, so you can run a Microsoft security scanner to make sure that the computer is free of infection by the virus:

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Warning: If you run the antivirus program that is infected by the virus scan will get deleted. Therefore, reinstall the program. Also if the files and folders are affected by the virus, while they might even get deleted

Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

Tags: Windows

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