My 2 months, Hp pavilion dv6 3131tx crashes / freezes during playback of movies, music or using the internet

Similar Questions

• Why my Windows 7 crash/freeze during playback of ANY video

  lets see someone can get their head around it because it's driving me around the bend.

  Then... I have a media Center PC connected to my TV high definition VGA cable. I ran the XP PC for a long time, but last December, I've upgraded to Windows 7 with my laptop.

  Mark 5 months of use of seamless media and integration of network - it worked like a dream and I played HD and SD content with ease.

  About two weeks ago, I was watching a HD ".mkv" file in Windows Media Center and Gardner ten minutes in the video, the video just file - both video and audio. I had to turn off and restart the machine and started again the video file. Five minutes after the restart the video file, it hung again (not in the same place in the video). Then, I went and watched the video on my laptop , where it worked fine.

  A few days after that (first time I had used it again since he hung up), I started to look at a folder ".avi" of sustainable development. About 1 minute in the video the screen lost its signal (come the little built in the chart 'no signal') and after 15 seconds following the audio cut out as well.

  This latter behavior that happens now whenever I try to watch any kind of video SD or HD of any file extension. This problem is also independent of what player I use (windows media Center) and windows media player classic after a minute or if the display turns off and audio quickly follows.

  Suffice it to say, I was a little annoyed but knowing a little about good the computers that I decided to try to solve the problem by taking the following measures.

  (1) I uninstalled all my codecs and reinstalled the latest version of the K-Lite Codec pack. The latest version has support for windows 7 so I doubt that it is a problem of compatibility here. After doing this the problem persist, exactly the same as before.

  (2) I checked the date of drivers for my card (nVidia MSI 6200) and saw that they were dated from September 2009. I went to the site of nVidia and found the latest drivers win7 dated April 2010 - I have installed these but the problem is still there.

  (3) I thought, maybe it's a problem with the hardware of videocard real itself. When I built my machine, the parts supplier accidentally sent me two of the same video card so I swapped the existing for a version brand new brand of the same card. The problem is always EXACTLY the same.

  So yes - I am quite annoyed and frustrated right now because I have absolutely no idea what is wrong with the machine and how she went from work not work almost from one day to the next.

  I would add also that the screen is perfect when you are doing something else on the computer - I can surf, play youtube videos, listening to music etc, and it's absolutely no problem.

  Put on a video, and it cancels to display, as I explained.

  WHY?

  halp.

  Hello
   
   
  Method 1.
  Change hardware acceleration
  You can also try to change the acceperation of material in the middle and check (you can try different)
  1. right click on an empty space on the desktop.
  2. go in the resolution of the screen.
  3. click on advanced settings, then click on the tab "troubleshooting."
  
  4. set the hardware acceleration in the middle. (here you'll get the only option your video card sound support).
  Method 2.
  Uninstall video card drivers and restart the computer and let windows install the generic drivers and then check if the HD videos play fine.
  For more information see the links below:
  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
  Automatically get recommended drivers and updates for your hardware
  
  http://Windows.Microsoft.com/en-us/Windows7/automatically-get-recommended-drivers-and-updates-for-your-hardware

  Method 3.
  Uninstalling and reinstalling Windows Media Player and Windows Media Center:
  Step 1.
  Uninstalling Windows Media Player:
  1. go to start and in the search type "Turn Windows willing or not.
  2. click on "Turn Windows features on or off".
  3. search for multimedia and uncheck the brand in the face of Windows Media Player.
  4 restart the computer
   
  Step 2.
  Reinstall Windows Media Player:
  1. go to start and in the search type "Turn Windows willing or not.
  2. click on "Turn Windows features on or off".
  3. find the multimedia functions and place a check mark in front of the Windows Media Player.
  4 restart the computer.

   
  Note: Repeat the steps for Windows Media Center.
   
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Pavilion dv6 3131tx: play games with ATI card Windows 10 graphics card

  Hello
  
  I have a hp Pavilion dv6-3131tx with switchable graphics (HD Intel and AMD Mobility Radeon HD 5000 series card graphics card), and after the upgrade to Windows 10 all my games have been slow. I thought it was because of the HARD drive space I did a disk cleanup (including system files that I decided that I wasn't going back to Windows 7). After doing this, I decided to fiddle around with my chart (on two cards) options to maximize performance.

  However, now most of my games opened with the sound in the background, but it's a completely black screen. Looks like everything works well in the background (even the mouse pointer works and is in the shape of the pointer of the mouse of games) but it's just a full black screen. This seems to only happen with demanding games like a racing game or a sim as Sim truck or train sim. Other games such as spintires and miami hotline works very well. I could literally find nothing similar to this problem online and I really hope there is a fix for this!

  I have to mention also I tried to turn off my map graphics Intel HD in Device Manager when I was trying to figure out how I can make my ATI card my default card, because I'm sure that my games were run on the Intel card as they all seemed very slow compared to when I played on Windows 7. After that I disabled it my screen was almost entirely black, but I could just, just, what I did and managed to the reactivation of the card. This form almost entirely black happened also when I did the opposite.

  Update: it seems when I put these games to use the games I have (the Intel card) power saving trouble with work fine (less shift because she is able to save of course) so it's a problem with the ATI card.

  Thank you and I hope there is a fix for this

  Brendon

  Brendon95

  Also, I had a PC trashed by the upgrade of Win10 - because the upgrade tool does not detect the switchable graphics in advance and prevent the upgrade.  The good news is that MS has finally stopped by pushing people to do the upgrade of Win10.

  Ordinarily, I advise to use HP recovery media to restore your PC to its original state. That would erase the entire disk, format the drive and install the operating system, drivers and utilities HP.
  
  Unfortunately, there is no support of HP recovery related to HP for your PC Product Page. This could be an oversight by HP, or it could also mean that HP stock is no longer the recovery media for your PC. They store any long recovery media for older PCs.
  
  You can try to contact the HP customer directly, using the links below, to see if you can order them if:

  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
  
  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
  
  NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

  ---------------------------------------
  However, HP customer care is generally not available on weekends, so you will have to wait until Monday to contact them.
  ---------------------------------------

  Given that HP no longer provides a recovery media for your model, a few other sites, you should check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

  Good luck

• HP pavilion dv6 3131tx no sound via hdmi

  I met an audio problem that only started since this morning, but is very frustrating, I have my hp pavilion dv6 3131tx windows 7 Home premium, connected to my TV via hdmi, it worked perfectly until this morning where the audio stopped working through the TV, hdmi output disappeared in the sounds menu, I tried the following :

  reinstall and update the drivers audio, update display drivers and chipset drivers, try the different hdmi ports and cables (to make sure it wasn't a bad cable) as well several solutions in the forums, my problem is that the hdmi output does not appear in the menu sounds and cannot be selected as default device How can I get that back?

  Problem solved, high definition driver Amd was automatically disabled somehow he was reactivated by going to the Device Manager and the bottom right click on amd/driver high definition codec and pressing enable (note that there are 2 of them, a permit and a disabled person) also allow many of them and YAY dolby digital surround sound works again! After 2 days of hard to find an answer I did it myself >. >, but still having a problem where my ATI / AMD drivers will not be updated due to a conflict between the hp hardware and the ATI Radeon Hd 5650-. -.

• I can't find my "Hp Pavilion Dv6-6c50se" on PartSurfer product, I need my part number of the fan

  Hi, as I said in the topic I can not find my product...

  Pavilion Dv6-6c50se
  My S/N: [under the direction of personal information]
  my P/N: A7P18EA #ABV

  now what? I really need to change my Fan and I can't get the part number of this one...

  Help, please.

  Hello

  Here is the user manual to help you: http://h10032.www1.hp.com/ctg/Manual/c03099531.pdf

  Go through the Page 27, 83-87, the part number of HP for the cooling fan / heat sink (includes the thermal material replacement) is 665309-001.

  There's another piece on textbooks for her number: 665354-001, but I could not confirm through research engine search or shop online.

  I suggest that you go ahead with the order of the fan with the part number: 665309-001. The fan is delivered as a whole Assembly. You can get separated from you want to through online stores.

  Here are a few:

  http://m.eBay.com/ITM/HP-Pavilion-DV6-6000-dv7-6000-Fan-Heatsink-650797-001-641477-001-665309-001-/111086784282

  http://PartSurfer.HP.com/search.aspx?SearchText=665309-001

  http://www.Amazon.com/GP/AW/d/B00IWMO0TU?pc_redir=1405404997&robot_redir=1

  http://www.Amazon.com/GP/AW/d/B008H68ZI8?pc_redir=1405525908&robot_redir=1

  I hope this helps to solve the problem,

  Thank you

• Crash blue screen when I use the internet? Urgent need help, thesis at the end!

  my laptop was pretty rubbish for a while, but now whenever I connect to the internet I get about 30 seconds before the thing of crash dump blue screen appears.

  The error report details are

  -System

  -Supplier

  [Name]  Service Control Manager
  [Guid]  {555908D1-A6D7-4695-8E1E-26931D2012F4}
  [EventSourceName]  Service Control Manager
   
  -EventID 7026

  [Qualification] 49152
   
  Version 0
   
  Level 2
   
  Task 0
   
  Opcode 0
   
  Keywords 0 x 80000000000000
   
  -TimeCreated

  [SystemTime] 2010-12 - 12T 09: 50:42.000Z
   
  EventRecordID 283429
   
  Correlation
   
  -Execution

  [ProcessID] 0
  [ThreadID] 0
   
  Channel system
   
  Jo computer PC
   
  Security

  -EventData

  param1 aswSP aswTdi spldr Wanarpv6
   
  I can use internet in safe mode. I do a virus check. Device Manager it says the 4to6 adapter #7 and the ISATAP #15 card do not work properly, but there seems to be no updates for them. I tried unchecking IpV6 on my network card. This did nothing.

  I tried to restore to an earlier point, and it does not help.

  Hello

  Check this thread for more information using BlueScreenView, MyEventViewer and other methods
  to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

  http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

  -------------------------------------------------------------------------

  Also this, so you can see the probable bluescreens.

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  (also Windows 7)
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  ===========================================================

  Check out these utilities to see if information may be collected:

  It is an excellent tool for displaying the blue screen error information

  -Free - BlueScreenView scans all your minidump files created during "blue screen of death," collisions
  and displays information about all accidents of a table.
  http://www.NirSoft.NET/utils/blue_screen_view.html

  -------------

  MyEventViewer can be verified at the time of the blue screen (BSOD) within a second or so of the
  time of the BSOD to provide more information about the possible cause - see TIP.

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
  Set it for a bit before and after the time of the BSOD.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  ------------

  AppCrashView - free - a small utility for Windows Vista and Windows 7 that displays the details of all the
  application goes down has occurred in your system. The information breaks down is extracted from the .wer
  the files created by the Windows Error Reporting (WER) of the operating system component of each
  time that an accident has occurred. AppCrashView also allows you to easily record the list of accidents to
  text/html/csv/xml file.
  http://www.NirSoft.NET/utils/app_crash_view.html

  I hope this helps and happy holidays!

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• First and After Effects crashed. Uninstalled is not for them. Use the cleaning tool. I deleted everything else. Tried to install CC again and it fails. 201 error code, I followed the steps and it does not work.

  Hello team,

  First and After Effects crashed.

  I tried to uninstall the utility (Mac OS). Uninstalled is not for them (which has worked for other applications).

  I used the cleaning tool. It seems to work, but the uninstaller for first and AE in the utility remained.

  I deleted everything I found CC remaining manually.

  I tried to install CC again and it fails. 201 error code, I followed the steps and it does not work.

  I don't know what to do anymore.

  Could someone help me?

  Virginia

  I got the help of Adobe support, they sent me another link to download Adobe App Mgr It was apparently a network problem but, and it was resolved after a few re-tent.

• Crash Application CS5.5 exporting files to PDF using the version 7.5.1

  Hi all.

  I have a plug-ins for exporting a book to PDF running successfully for InDesign CS2, CS3, CS4 and CS5, but now in the new version of InDesign CS5.5 the application crash.

  I made a lot of changes in the code using different ways of doing the same thing, but in all cases the crash of the application to export in PDF format

  I use the updated CS5.5 7.5.1 where, theoretically, this problem has been resolved:

  "Critical update - InDesign CS5.5 7.5.1

  Download an important update that includes fixes for some background PDF export case"

  Please, I would like to know if there is someone with the same problem or if there is a solution for this problem change something in the code (the code is very similar to the SnpfunctionExportBookAsPDF:ExportBookAsPDF (...) that appears in the documents of the SDK-> extracts)
  

  Thank you much in advance.

  Kind regards

  Juanma.

  Due to a change in CS5.5 you also now get the classID of the service provider that you want to export, as well as your IBookOutputActionCmdData:

  data-> SetExportProviderClassID (classID);

  For export to the PDF format, your options for the class identifier are:

  kPDFExportBookBoss

  or

  kInteractivePDFExportBookBoss

  I hope this helps.

• My Pavilion dv6-1325sf crashes whenever I unplugged the charger of the PC

  Please can you help me with this questions please, I do not know why my pc slows down or should I say crashes whenever I unplug the charger from the PC... Please any idea how solve this problem...? Thank you guys

  Hello

  Try the following.

  First, shut down the laptop, unplug the power adapter, remove the battery and then hold the Power button for 30 seconds.

  Now, plug in the AC adapter without the battery inserted, start Notepad, open windows control panel, open Device Manager, expand the entry for the battery, on the right, click on and compatible Microsoft ACPI control method battery and select Uninstall - do uninstall not something else here.  When the uninstall is complete, shut down the laptop, unplug the AC adapter, reinsert the battery, plug the AC adapter and start Notepad.  Let windows take over completely for a few minutes and then try to remove the power adapter - the laptop still crashes?

  Kind regards

  DP - K

• Pavilion dv6-1216sa: Startup freezes after upgrade to Windows 10

  Hello

  I upgraded my computer pavilion laptop Windows 10. Everything works fine EXCEPT at the start where it freezes about 15 seconds in Windows startup. I have to hold the power button to do a hard reboot, and then it starts always well the second time.

  This always occurs on a cold, but don't start not on restart, when it restarts fine without problems.

  I updated the Bios to the latest version and drivers that could be the cause, but I still have this problem. Any other ideas?

  Rob.

  Hello

  It might help, I had the same problem and by disabling the quick start, it has been resolved. Go to control panel > power options > Control Panel. Click on "change settings that are currently unavailable" and the tick of the United Nations turn to the QuickStart area, click on save changes.  Turn off the switch and then back on and I hope that everything will be fine.

• HP Pavilion dv6-T119TX battery error internal 601. How can I change the battery.

  my lap top girls (a little more than 12 months) she uses for United is setting up the 601 battery error message internal needs changing.

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  Is there something special you need to do? You just pop and pop out a new one in and turn it on?

  I got a woolies lithium battery is the same manufacturer just different type is this correct?

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• Pavilion dv6-6c12ea Blu Ray 3D playback?

  I have a notebook dv6-6c12ea with processor AMD A6 and Radeon HD 7690 M/Radeon HD 6520 G it play 3D Blu Ray? Thank you.

  Use your HDMI connection, if you do not, then you are out of luck. It has also been said you need HDMI 1.4 and most are 1.3.

  Certainly go ahead and try it, you're not going to hurt what it is, it will work either, or it will not.

• HP Pavilion dv6-6103er: sound does not work on your laptop. With the audio driver IDT high definition (HD) 6.10.6330.0 Rev.

  
  

  Hello:

  See if this driver works for you...

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  File name: sp63555.exe

• Pavilion dv6 - 3163cl does not play blu ray movies

  The game screen comes up and it goes into the updates and I have select or not it returns to this message.  I tried to use the touch pad to select the game, rather than the mouse, but that does not make a difference.  I couldn't play this blu - ray disc library at home, without the internet.  at the library, with the internet, I still can't play.

  also received a message that the sp50935.exe should be uninstalled.  given that I just downloaded worries me to uninstall.

  see the post about? power play DVD and not uninstall HP DVD media, but if it works I am unsure of how to bring that?

  Hello

  First of all, if you still wish to reinstall HP MediaSmart DVD, the latest installer can be downloaded from the following link.

  HP MediaSmart DVD.

  However, the issue of the update with MediaSmart DVD is well known, so I would really say that replacement by the version of HP from Cyberlinks PowerDVD 10 that seems to be a much better solution. You can install this software as follows.

  First, download the latest installer for this on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56904.exe

  Once the download is complete, open windows control panel, open programs and features, make a right click the entry for HP MediaSmart DVD and select uninstall - when this process is complete, restart the laptop.

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  Kind regards

  DP - K

• my hp pavilion g6 is trolling when paying for music or browse the internet but this is just a s

  Yes so I do not know what to do I tried to update the bios but it madeit worse then I restored my laptop tried to restor to factor is, but the same thing happens again I don't know what to do is the case for the last 4 months since I bought it please help anyone. This thing of lagg that happens when listening to music, like internet browsing at the same time and when I turn a page lets say googel lagg something happens and its stop my music for a sec and it makes funny noise like dzinkt

  Say hello to new oldsmoker1992.

  303 error refers to a hard drive which is a failure.  You must take steps to secure your data immediately.  If the player dies before you back up your data then it is almost always permanently lost.

  If the laptop is not in warranty, you can fix it yourself as it is a very simple repair.  I can even provide you with useful information on the repair.  However, I will need your product for that number.  If you do not know where to install your product number document can show you.

  If the laptop is in warranty (you can check it here) you should contact HP technical support.  The number for US / Canadian customers is 1-800-474-6836.  If you are in another part of the world, you visit HP's Support around the world to find the coordinates for your region.

  If you have any other questions, feel free to ask.  I hope you have a great rest of the evening!