My Adobe Cloud account has been cancelled by mistake and I want to reiterate it. How to proceed?
My Bank has cancelled my credit card without sending me a notice due to fraud issues. My cloud account very recently purchased adobe has been cancelled because the payments were made through the credit card that was cancelled. I ride and had the more difficult time contacting adobe to fix this I want my account to be retired and will not be charged for any penalties for the improper cancellation.
How we solve this problem? I need to use the applications of cloud and can't because of this problem...
Thank you.
If you personally please message me the order number & email ID to which it has been registered. If the Cc can be revived, then I will send you the link secure payment portal, you need to update the details of the map again.
Other wise, you will need to buy new CC as mentioned above.
Concerning
Baudier
Tags: Adobe
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My account has been cancelled (cloud Creative)
Hello
My account has been cancelled. I had my wallet stoled in June, and I had to change all my accounts credit cards.
I think that I've changed the Adobe Creative cloud credit card too.
I did not reproach or invlice of June 2016 and today I received an email sying that my account has been canceled!
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Rogerio Wilbert
A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help
-Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html
or
This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time) <===>===> NOTE DAYS AND TIME
Don't forget to stay signed with your Adobe ID before accessing the link below
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Hello, I would like to know if my contract with Adobe Creative Cloud has been cancelled?
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A member of the staff may occur throughout, but if you want to try...
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
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http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
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Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
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Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
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Action required: Your Adobe Creative cloud membership has been suspended
I received an email a few minutes earlier, declaring these:
Action required: Your Adobe Creative cloud membership has been suspended
Your creative cloud membership will be passed to free at the end of the next billing period because we were able to charge the credit card. Update your payment information to your paid subscription.
My credit card information is valid so that this email should not have been sent.
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In view of the breach of huge customer info, I decided to connect to the CC page instead and review my payment information there.
When I tried to update, I received an error message saying that something was wrong on the side of Adobe.
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Panos Efstathiadis
Hi Simon,.
You're right, after verification, the reasons are valid, we consider the question that we are really concerned about our dear users. If you are facing a similar problem,
Please do not hesitate to send me a private email, I will follow it to the top.
Kind regards
Baudier
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