My B8550 lights. I uninstalled and now can't find the disks to reinstall.

I can't get my B8550 printer to turn on. I have checked all the connections, unplugged and reconnected, rebooted my computer (desktop, 64-bit, Windows 7) and it won't turn. I uninstalled it, thinking I had the disk to install it, but I'm not. How can I reinstall it and what could make it not turn on?

Hey @sandyb1,.

I understand that you are having problems with your Photosmart B8550 turn. I can help with that.

First of all, we need to see if we can get the hardware of the printer.  This document will help you with your power problems. If you are able to turn on the printer, then you can download full feature software and drivers.

If these steps allow you to turn on the printer and install the drivers please let me know and click on accept the Solution to let other users know that your problem is solved. If you are unable to turn on the printer, then it would be time to move to a newer model.

If you have any other questions please let me know.

I hope this helps and I hope you have a great weekend!

Tags: HP Printers

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