My Blackberry BlackBerry Smartphones will not end back up in the Blackberry Desktop Manager

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• Zone blackBerry Smartphones changed after connects to pc with the bb Desktop Manager

  Hello. Everyone. My bb torch is still change zone eniwitok-12 in area of Beijing while that connects with the pc using the bb Desktop Manager. How it can be fixed? Anyone know this questions.

  Yes, in the BlackBerry Desktop Software, there is an option to ' day of the date and time of the device ' on connection.

  Disable that.

• ITunes will not play back movie after the use of airtime

  I used airplay to read (on an Apple TV) a movie bought from my Macbook Pro. Now, I can't play one of my films bought back on my Macbook - if I use airplay and Apple TV. I get a black screen with no sound. Other actors (Quicktime and Aurora) do the same thing. I've deleted and reinstalled iTunes. OS X 10.10.5. iTunes 12.3.1.23. How to restore so I can watch on the Macbook?

  Well, nobody else has encountered this. Good news is that iTunes and update of security just published is now installed and I can watch once more my movies on the Macbook. No game to try again if the airplay.

• The song will not end before it passes to the next song

  I have the first generation iPad Pro with the latest IOS 10.0.2.  Since I've upgraded to the latest iOS, I had a problem with playing music from my playlist.  The problem is this: when I play music using the shuffle, some songs will be will not end before jumping to the next song.  If I use repetition, it seems to work ok, but will only go through the playlist once and I have to restart.  So, I prefer the shuffle.  I tried pointing out both mix and repeat (Yes, they both remain highlighted) but I have the same thing.  It began with the last updated with iOS.  Is there a setting somewhere... ?  I'm doing something wrong...?  Any help would be greatly appreciated that it becomes boring.

  Thank you for any assistance.

  I had a few problems strange playlist music apple since ios 10.

  They all seemed solved for me by disabling the library icloud music on my ios devices, turn off the music apple in the music settings, then reactivation everything and leave. Don't worry not all the playlists and albums etc will be there even when you reactivate library icloud.

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• Contacts of blackBerry Smartphones will not fully Synch

  Just replace my steam-Office Outlook 2007 to Outlook Express 2000 w that I would send contacts compatible with my new Smartphone 9700 Bold (my 1st blackberry, replacing a really ancient mobile). The names and in some cases e-mail addresses of my Outlook contacts migrate to the handset very well - but nothing else: no phone numbers, nothing. And when I try to do the reverse - manually enter the address/phone no., etc., in the handset, the new information does NOT migrate in Outlook Contacts my laptop - even if it shows there during the synchronization process.  I use the Desktop Manager 4.3.0.17, as the other posts on this forum suggest that supports Outlook 2007.

  No other problems with this - emails making the handset very well.

  The only other variable I can think of, is that when I installed the new Outlook I imported my old contacts in a pst file - but most of these contacts were really rudimentary, mostly only have addresses e-mail. I've been updated manual my files from my old filofax, scraps of paper stuffed in shoe boxes - you get the idea...

  I am a UK user, btw.

  Hi and welcome to the Forums!

  DTM 4.3.0.17 while reports compatible with Outlook 2007, you would be wise to update DTM to the latest version (5.0.1.28), especially if you have a BB much newer than your version of DTM. Indeed, given what you have described, I would advise a clean boot above. Here is a procedure:

  I suggest the following steps (reboot insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, under Vista/Win7, use the option "Run As Administrator" for everything.

  (1) remove the package to update your device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM DTM software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software

  (3) get a new RIM DTM software download:

  • https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
  • Choose the version which is more recent and (if any) compatible with your PIM (if you are synchornizing via USB):
  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install DTM on your PC

  Installation of 6) (also on your PC), device OS package

  (7) start the configuration Organizer:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager

  If all goes well, who's going to make things again.

  Good luck and let us know!

• My computer blackBerry smartphones will not download CD software tools

  Should what version I download it from the Web site?

  Also, how can I download music on my flip?

  Hi and welcome to the Forums!

  You can download the software here:

  • http://NA.BlackBerry.com/eng/services/desktop/
  • Choose the version which is more recent and (if any) compatible with your PIM (if you are synchornizing via USB):
  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  If you already have media files on your PC, you can configure your BB to function as a USB on your PC and simply move files to it:

  • http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDesktopSoftware&thread.ID=3...

  Good luck and let us know!

• Bishop Office of blackBerry Smartphones will not synchronize contacts

  I just got a Verizon BB Bold 9650.  I have an iMac running the latest version of Snow Leopard.  I downloaded the Desktop Manager and it sync was my calendars and notes but not my contacts.  Contacts is gray and it has this message:

  Contacts are currently configured for a wireless sync.

  To synchronize the Contacts with the BB Desktop Manager, disable the wireless sync by opening address book on your device and in the Options menu, by selecting your AddressBook and changing the field of no. wireless sync reconnect your device and try to synchronize again.

  The only options I get are to sort and separate or allow duplicate names or views confirm the deletions.

  I clicked on each tab and I can find the button and there is no option anywhere wireless sync.  Manual provided with the phone and the manual in PDF format are both pretty useless.  It's as if they were designed for another phone running a different os because I can't find half of what I'm looking for by following their instructions.

  It's very frustrating because the main reason I went with the BB because they announced that their phone to synchronize with the mac address book and calendars.

  Cheryl

  YEA - my contacts are now on my BB bold.  With the assistance of Verizon.  On my phone, to go down as a result of get to the wireless sync option.

  Open contacts

  Press the menu button

  Click on options

  Choose the e-mail address

  Then, you have the option of wireless sync.

  Apparently the gmail accounts auto together towards the top for wireless synchronization but the OS X address book do not like that.  You must disable the gmail wireless synchronization (this includes all .edu also addresses) and then can be synced to the BB.

  Cheryl

• BlackBerry Desktop Manager 6.1 smartphones does not work with Windows 7

  I am my end with the Blackberry Desktop Manager software 6.1 I have now uninstalled and reinstalled 4 times!

  Operating system is Windows 7 Pro.  Made own re - installs every time.  The onbly sucessful BB Desktop Manager was Version 5 - which in my view is no longer to download after agreeing to the update to version 6.

  Vicious ferret kindly sent some suggestions but they did not work.

  BlackBerry Curve 3 G, not very far going into the waste tray...

  Therefore, I can't synchronize or update or make full use of my phone.

  Help!

  You can see why I'm exasperated. PC is relatively new and built (software wise) from scratch - IE don't have not just download old system files.

  Bishop office just will not load. Tried various troubleshooting patches offered on the sites of RIM (pretty useless) advice.

  Have now uninstalled all BB and the restarted and downloaded Office Mgr version 5 and myself to try again syning flight.

  Even followed the suggestions on Microsoft Outlook 2010 to Outlook Connector.

• BlackBerry smartphones can not download Blackberry Desktop Manager 7.0.0.43

  Hey I'm a representative of Telus Mobility and I sent my client to download Blackberry Desktop Manager 7.0.0.43 and all she could find was v6.1. He was released in February, have all our computers working. But when I browse the web all links are on BB site and everything is on the site of BB is v6.1.

  And for the trolls out there who will give me a completely useless and stupid answer... I go here:

  http://us.BlackBerry.com/apps-software/desktop/desktop_pc.jsp?lid=us:BBsoftwareesktopSoftwareC & CAL = u...

  By clicking the download now button on top or below the son of page me:

  https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...

  What is a download page for:

  Download details
  Software name:	Desktop Software v6.1.0 B38 (Multilingual)
  Name of the file:	610_b038_multilanguage.exe
  Download size:	117 MB
  Date of publication:	17/02/2012

  I need it to be able to wipe the phone and do a clean install of the OS, 6.1 does not allow this 7.0.0.43 made. I have many customers a week to Google live and download the latest version, I'm floored to find BB do not have the latest version available as well.

  Just for reference, while performing v6.1 and click Find updates, said v6.1 is up-to-date. Funny, so mine 7.0.0.43 running.

  Thanks for your useful and thoughtful answers!

  Just thought I would answer my own question that I'm going through my history. Looks like fixed BB download page to be 7.0 finally. Funny as it is difficult to actually contact someone on the EDGE.

  

• Smartphones blackBerry DESKTOP MANAGER AND APPLE LION DOES NOT - COME ON BB: the SORTING

  There is a clear problem with BB desktop manager and the LION from Apple.

  In my case, the sorfware installation fails (even if you can find then on the applications). Then it is unable to download updates or fails to synchronize. It is a common and widespread problem.

  BLACKBERRY KNOW THIS PROBLEM FOR SOME TIME AND DO NOT REACH THEIR CUSTOMERS.

  They can feel it stop somehow customers migrate to the iPhone. This isn't the issue. More and more business customers (like me) are turning to Apple computers. If they (at least for the moment) that BlackBerrys are not suitable to great problems have, then the move will be also with our desktop phones. I don't want that I feel that the BB Torch is a business phone much better.

  THE UNWANTED PRESS AND YOUR SHARE PRICE ARE SURELY ENOUGH INCENTIVE TO GET THESE ISSUES SORTED OUT...

  PLEASE DO.

  Hey sjhtorch,

  Thanks for the quick response.

  I suggest to uninstall the BlackBerry Desktop Software, and once it is deleted.

  Search for the following files and delete these:

  /Library/receipts/blackberryvspdr.pkg
  /Library/receipts/blackberrydesktopmanager.pkg
  /Library/receipts/blackberryframeworks.pkg
  /Library/receipts/blackberryusbdriverint.pkg
  /Library/receipts/blackberryvsp.pkg

  / Library/Application\ Support/BlackBerry/BBLaunchAgent.app
  / Library/Application\ Support/BlackBerry/IPModemPasswordDialog.app
  / Library/Application\ Support/Blackberry/BBLaunchAgent.app
  / Library/Application Support/BlackBerry

  / Library/Modem Scripts/RIM IP Modem.ccl

  / Library/Frameworks/RIM_VSP. Framework
  /Library/frameworks/RimBlackBerryUSB.framework

  / Library/Preferences/com. RIM.vsp.plist
  / Library/Preferences/com. RIM. RIMBBVSP.plist
  / Library/Preferences/com. RIM. RimBlackBerryUSB.plist
  / Library/Preferences/com. RIM. RimLaunchAgent.plist
  / Library/Preferences/com. RIM. BlackBerryUSBDriverInt.plist
  / Library/Preferences/com. RIM. RIMBBUSB.plist

  / Library/LaunchAgents/com. RIM. BBLaunchAgent.plist
  / Library/LaunchDaemons/com. RIM. BBDaemon.plist

  / Applications/BlackBerry Desktop Manager.app

  /Users//Library/Application Support/BlackBerryDesktop/.
  /Users//Library/Preferences/com.rim.blackberrydesktopmanager.plist
  /Users//Library/Caches/com.rim.blackberrydesktopmanager
  /Users//Library/Preferences/com.rim.RimLaunchAgent.plist

  /System/Library/Extensions/RIMBBVSP.kext
  /System/Library/Extensions/BlackBerryUSBDriverInt.kext
  /System/Library/Extensions/RIMBBUSB.kext

  Empty the trash, and then restart the Mac.

  Download BlackBerry Desktop Software from www.blackberry.com/desktop and try to install it.

• Smartphones from blackBerry Desktop Manager does not recognize my Sprint Bold 9650

  I put these questions I have on You Tube.

  http://www.YouTube.com/watch?v=lcSwbk7sxFE

  or you can search youtube for.

  Sprint Blackberry Bold 9650 Desktop Manager questions

  The software does not recognize my phone at all - ever - new install on 13/07/2001

  It's my first installation of the Software Desktop manager (no previous version where installed)

  I changed the power setting on my laptop USB ports

  Phone is version 6.0 bundle 2647

  Version of Desktop Manager is 6.1.0.35

  Thanks for your help-

  KB00125 - had the answer - I didn't know this - the data cable was thicker - the two cables where from Blackberry
  The answer
  Some USB cables are provided for only working load. These cables have no pins for data transfer.

  Implement a USB cable with pins for the transfer of data.

• Smartphones from blackBerry Desktop Manager "disconnected" and I cannot get rid of the error message

  I just bought a Blackberry Curve 8530, running v5 software, my computer is Windows 7. I installed the 501_b073_multilanguage software that I downloaded from the site Web of Blackberry. When I run the Desktop Manager I get this message: "Before you start, check that your current BlackBerry device is connected to your computer." Troubleshooting functions I've seen on this forum: many tips (ones I've tried is below). One in particular, that I can't do is "Office Manager shows"off". ".
  -Make sure that the user has entered in the Desktop Manager and select options > connection settings > detect. »

  ... because I can't get rid of the error message dialoge box, and I can't click on the menu options in the BB Desktop Manager.

  I tried the following:

  • uninstalled and reinstalled twice - 2nd uninstall was a "hard" uninstall where I deleted the registry files by hand
  • installs the cable to the USB port at the back (after having tried both ports at the front) of the computer
  • rebooted the computer several times
  • hard starts the phone by removing the battery
  • plugged in, removed and replugged in the phone.

  Also:

  • The phone is properly install when I plug it in, but the software still does not seem to see it.
  • In Device Manager, the BlackBerry appears under portable devices. Double clicking on it gives me the message "this device is working properly." of reassurring.
  • The Com1 port is working properly, according to Device Manager.
  • A double-click on the icon of the Device Manager to get the properties indicates that the Com1 port is "disconnected" - when I try to set it up, it appears just back to the disconnected state.

  If someone has an idea or something that I have not tried, I'd be happy of course!

  Thank you!

  K

  

  

  Good, people, after a phone call from 3 1/2 hour with a (very patient) phone support person to Blackberry, here's what I learned.

  You can check your drivers USB in this way:

  1. Plug your phone into your USB key. Assuming that your Blackberry is "seen" by your computer...
  2. Go into the Device Manager on your computer (Panel)
  3. Expand the Universal Serial Bus controllers at the bottom of the list item
  4. Right-click on the BlackBerry smartphone, and then select Properties
  5. Click on the driver tab
  6. Click the driver Details button
  7. You should see a driver. I saw two. The one like the BlackBerry is the RimUsb one.

  So here's what NOT to do: we threw any driver who has been the "extra". This actually made using my mouse and keyboard cannot, because they are USB and my poor husband has sent in the basement to find a million-year-old keyboard (and mouse) with the old fashioned type of connectors (PS2). Bleh. Don't, don't.

  Here's what I did that worked (not saything this will work for you - it changes the registry to a backup system with this backup and restore if you are nervous about this kind of thing):

  1. On the start menu, choose run and type regedit into the registry editor.
  2. Follow this path to the file: HKEY_LOCAL_MACHINE, SYSTEM, CurrentControlSet, Control, computer, class
  3. Click: {36FCE60-C465-11CF-8056-4445535400000}
  4. If there is an article called law "UpperFilters", delete it. (See photos)

  Hope this helps someone.

  Karin

  First photo: Watch 'before '.

  

  Second picture: displays the full path of the file and 'after '.

  

• S of Smartphones Conncection blackBerry Desktop Manager and Blackberry Storm problems

  Hi, Newbie question!  My storm will not connect to the Blackberry Desktop Manager (although once the reinstallation of the desktop) on my low-end pc screen to the right icon indicates the gray phone and says offline - Desktop Manager.

  In the Desktop Manager I activated the USB - (the PIN code is correct) but that the setting must be activated whenever I open the Desktop Manager.

  I have run the office and then place the storm in the cradle.  Windows recognizes that the device has been connected.  The storm screen becomes white and connect to the office... messages and there it remains stuck.  The only way I can get the storm to work again is to ride the battery pull (thanks for the tip, BTW).  Is there something that I should activate first on the storm?  The storm is for personal use only and is not connected with any company/server, etc.  Suggestions or a fix would be welcome.

  Hi, thanks for this! I found a different solution on another forum that worked. It's OK for my Windows XP SP3 but I don't know if it will work with Vista.

  1. Download the latest BB Desktop software for your region/carrier and save to the desktop.
  2. Right click on the exe file.
  3. New box appears: right click on "Run As"... "then left click on 'run '.
  4. New dialog box is displayed.  Hold the current user radio button, but uncheck "protect my computer and data from unauthorized program activity.
  5. Install the software following all the usal prompts that may appear.

  I then stopped the automatic start of programs for the Office Manager, so it does not raise upward when the pc is turned on.

  Now, I first connect the BB Storm to the pc and then manually start Desktop Manager: office and the BB Storm now connect to another.  Works for me, so I hope this is helpful to someone else pulling their hair!

• Bug in Smartphones blackBerry desktop Manager 4.2 synchronizing with lotus Organizer 6.1 after add my computer to my domain name...

  Hello!

  Since a few days, we began the transfer of all of the computers on your new DC - AD 2008 R2.

  Today, we make a single user who use the Desktop Manager to synchronize a calendar blackberry to a calendar of lotus Organizer. After the migration of the computer. The user can now log on to the domain and all the great work.

  But when we try to sync the BB its does not work.

  We repair the installation of the office 4.2 on the session of field Manager and redetect the BB from usb to the pc.

  Windows xp sp3 when the user's connection in local mode, the BB and the synchronization works between organizing 6.1 and Office Manager. When I log into the domain of the user account.

  Desktop Manager 4.2 after repair, opens correctly and the BB SPINDLE is a detection on USB port

  I could go into the config sync configuration section the link between the organizer and BB.

  In the section to display the list of available applications to synchronize.

  If I choose the option to ascii file, I have a button to select the ascii file on the local drive or local network.

  But when I select the type of file in lotus organizer, the button Choose the .or6 is not available...

  This browse button is not in the local user account.

  I guess that's a Group Policy object or other things like that that block this option...

  I copy the folder "black berry" and "Research and motion" of the data folder of the application on my local user to my my domain user application data folder.

  After I have restart the Desktop Manager 4.2 on my domain on the computer user account.

  When the application start and open, his attempt to sync with BB, synchronization will find some files for the transfer, but the accident during the transfer.

  When I go on the synchronization configuration option to choose my .or6 file, now I find out the name of my file and lotus Organizer connector have a yellow arrow that one as my or6 file is create.

  But the Browse button is still not at the bottom of the configuration window.

  So I couldn't go for a new selection of my file.

  Normally this window gives the link information and the name of the file

  ex: c:\agenda\bob.or6

  Now, I find out only bob.or6 on my sync window...

  When I check in the synchronization log link

  I discovered the full link of my or6 files, and I discover that I have connect on it, try to read some information on the calendar. and a log file end with an error code. Sorry I don't remember the code and I forgot to take the code in the note...

  I'll post the code tomorrow morning.

  I think maybe it's rules, which are applicable by the DC on the computer which block access to the file in writing or another

  things like that. We add the domain of the user as a member of the administrator group, because the configuration of Desktop Manager 4.2 require it to start the Setup program and install the software...

  Someone has an idea of the problem?

  emarck

  

  I found the solution!

  This morning, I do the test install desktop manager 4.2 and my blackberry curve on a pc freshly up toward my area.  This pc has never seen a prior blackberry...

  For people who are interesting to do the same, I put here the step by step guide:

  1. If a blackberry is always on the client pc uninstall all software

  Uninstalling lotus Organizer 6.1

  uninstall the Desktop Manager 4.2

  and accept to clean all the files of configuration during the process.

  Remove the blackberry device in Device Manager

  2. update the pc on the domain if is not always do.

  3. connect with the domain on the pc user, and not with the local section!

  4. once the session is entirely built, out of them and log in the local session the user (if it is admin on the pc), or a local administrator user...

  Go to the management console to add to the computer administrator group, the domain user that use the blackberry.

  Disconnect you and relog on domain user session.

  5. now, we are ready to start the lotus Organizer 6.1

  6. start the Desktop Manager 4.2 Setup program may restart or not at the end.

  7. When Desktop Manager 4.2 Setup is complete, start the software

  After some time. Windows might be on the screen.

  8. connect the BB on the usb port of the pc, let windows detect the new hardware.

  On small Yvon, when windows detects a new hardware BB, you need to push the drivers for usb BB by the device

  Manager let windows to accept the installation of the BB,

  Best practice I find to do that, is to extract the drivers ubs since the original cd of blackberry.

  Because, if you put the cd of BB on the pc, he wants to start the Desktop Manager installation program include on the cd.

  This version is younger and does not work with 6.1 lotus Organizer, so the BB will be perfectly detect in windows, but when you try to change to version 4.2, you must uninstall the new and valuable pilots at the same time...

  You can find the drivers in the cab file on the BB installation cd.

  I'm Audrey curve and "BOLD" use the same drivers...

  9. the Organizer is now ready, DM 4.2 is running and your BB is detect and loans in the windows taskbar...

  Go to the DM 4.2 and detect your BB device, when it is detect and connect ready,.

  Go to the option synchronize, select your .or6 file and associate it. Browse Famouse could be

  present on the bottom of the windows when you select the format of lotus organizer file.

  When the configuration is complete, don't forget to check the box for automatic synchronization when users plug in the BB to the

  computer...

  10 test communication between BB and PC

  Normally is Dm4.2 is open and the or6 file is available on a local drive or a card reader, the communication could be a success!

  I hope this might help other people )

  Emarck

• Smartphones blackBerry Desktop Manager

  Well I use windows vista and everytime I restart my computer it goes in the crashdump I did a diagnostic and it says its in my bb maanager Office is there a way to uninstall and reinstall it or roll it back to an older version please help

  Bishop of BB desktop version is 5.0.0.11 July 1

  Hello!

  Clean uninstall instructions are here:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software

  You will probably have to start the computer in Mode safe to get to all this.

  You can download and install any version you want here:

  • http://NA.BlackBerry.com/eng/services/desktop/

  If you are synchornizing via USB (not), you should probably take a version compatible with your selected PIM:

  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  In addition, a good trick with Vista is to use run as administrator for this regarding tricks of BB - installs, executions, etc... sometimes, it's all a difference.

  Good luck and let us know how it goes!