My Bold 9900 blackBerry smartphones will not update.

Similar Questions

• My Blackberry Bold 9900 blackBerry smartphones is not getting switched on

  Hello!

  I am facing problem with my handheld. I've recently updated its software system as well. Now its not starting up. He gets hanged once operating system start loading.

  So, just to be clear, and help understand me, you can't mode safe? And none of the methods 3 recovery related above are successful?

  With this limited information, so the answer to your question is not... It would seem that you have some sort of hardware problem, for which no amount of OS or software fix can be of any help. Of course, hardware is also almost impossible to truly diagnose at a distance from the internet.

  If you stay in the warranty, then I recommend that seek you assistance under these terms. If you have no warranty, so I recommend you are looking for a local (for you) store with a technician of BB to provide a proper evaluation and estimate.

  Good luck!

• My Blackberry Bold 9700 blackBerry smartphones will not send SMS?

  If I send a message, it just displays the symbol pending and sends even though I have plenty of signals and at least 3,000 units left? help please!

  Do a simple reboot on the BlackBerry this way:

  With the BlackBerry powereddevice, remove the battery for a minute and then reinsert the battery to restart. A reboot in this way is prescirbed for most the gltiches and operating system errors, and you will lose any data on the device doing so.

  Now, try again.

• My BlackBerry Curve 8330 m blackBerry smartphones will not be updated the latest software of the device.

  Hi, I tried to update my BlackBerry Curve 8330 m, and it says here that my BlackBerry is compatible with version 5.0, but I tried to update wireless and it says there is no update available. I also tried to update the page and he told me the same thing.

  
  

  Carrier: nTelos

  Model: Curve 8330 m

  OS: 4.5

  
  

  Installed applications: UberTwitter 0.98, Windows Live Msger 2.5, Pandora 1.1.2 Facebook 1.8, Bible 2.2.1

  Hi Peter-Frango,

  The list to search for available software for your Blackberry smartphone is http://bbry.lv/cp57Eb

  The other list shows that your device will support the version of the appliance software, the list above shows if it is available from your wireless provider.

  Hope this helps,

• BlackBerry smartphones can not update AppWorld 907 invalid COD

  Hi guys. I bought my Torch 9800 (v6.0.0.570) in 2011 and so far the problem is still not resolved. Everytime I open the AppWorld

  -A message appears: "To continue to use Blackberry App World, you must upgrade your current version."

  - Then I download the update.

  Whenever the 99% achieved download bar, suddenly a message appears "907 invalid COD".

  I can't even delete my BB AppWorld. There is no option "Delete" in "Application Management" or "Modules".

  Hi Firdaus92

  In this case, it is advisable to upgrade the version of your operating system to the v6.0.0.756

  Search and download your OS and everything above applies

  By sdgardne 

   

  However, here's what I propose...

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. (It's probably debatable given the errors you have... it is likely that your data are already parts of your device, which means that you must now rely on a backup you took before that happened.)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Blackberry Smartphones will not allow apps to connect to internet.

  Hey!

  I have the 9000 "BOLD", and I have installed Whatsapp on it,

  Start of my phone, I get the message: "the Whatsapp application attempted to open an external connection, which is not allowed by your policy."

  I tried to change the permissions to Whatsapp, but some of them are grey (those that are grayed out are: network, Internet Server, input simulation, browser filtering and security reset of the counter)

  Does anyone know how to fix this?

  Hello

  So I think there is a strategy IT already enabled on your device which does not enable these features, so solve your problem first make a backup of your device using Desktop software or refer to this Article How to backup your BlackBerry  

   

  Once you have your backup follow this Knowledge Base and put it back to factory setting, it will disable or delete any policy within your device:

   

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  After a reset using your BlackBerry ID and for restoring your backup, choose a selective restore. Restore only your Contacts, calendar, etc. do not perform a full restore otherwise these COMPUTER strategies that you deleted can re-partner and you must perform these steps again. Do not restore any application, install a fresh copies of each world of BlackBerry.

  Try it and tell us.

   

• Color of the bold 9900 blackBerry Smartphones please answer me

  Hi, I have I have white bold 9900 and work these days is not so good... .If I send my camera in the center of blackberry they fix my phone, but I would like if possible a bold 9900 black... .i wonder if blackberry change my color of the device or it is impossible? Thank you very much for always

  If your phone cannot be repaired, it will be replaced by the exact model you currently have. This includes the color of the phone. If they do not have the exact color, you may receive another but this is at the discretion of the Service Center for repair.

  I hope that helps you.

• BlackBerry Smartphones could not update... stuck on 7.0.0

  Hello

  My 9790 "BOLD" of BB's stuck on the build version 7.0.0.528 updated to 7.1 and 2254 seems impossible.

  Have you tried the OTA, on the WEB (late), by BB Desktop (later), but nothing seems not to work.

  Has anyone else had the same problem?
  Have you found a solution or workaround?

  I downloaded "9790M_PBr7.1.0_rel2039_PL9.16.0.158_A7.1.0.714_Vodafone_SFR.exe" for the page 'http://swdownloads.blackberry.com/Downloads'... but this work with any carrier? or will I then stuck with option and parameters SFR?

  Concerning
  dMc

  Hello gari8aldi

  Welcome to the BlackBerry Support Community Forums

  Your carrier may not have released 7.1 for your device, it may be the reason why you do not get the 7.1. But you can use any carrier OS pack or use that build that you downloaded you software update for the OS 7.1 device, it will not hit, but just one thing, you had to do before that. You have to remove one or two suppliers. XML files of your PC where you had installed this pack of operating system. As you have already downloaded this OS pack, you can try the steps below to perform the upgrade:

  1. find your carrier and download the OS you want from here and install on your PC or computer laptop carriers

  • (Make sure you download for the same model you have)
  • (Skip the step of downloading and just install it on your PC, as you mentioned that you had already downloaded this OS)

  . Download and install the latest version of BlackBerry desktop from here BlackBerry desktop software software

  • Then using preconfigured desktop software do your full backup of your device.

  3. search your drive C: Vendor.xml and delete them, there may be one or two vendor.xml (on the change of your Pc as your records option to show the hidden files/folders):

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\Windows UserName\AppData\Roaming\Research in Motion\BlackBerry\Loader XML

  4. go into C:\Program Files Research In Motion\AppLoader. (For Vista or Windows 7 64-bit, the path will be C: > Program Files x 86 > common files > Research In Motion > AppLoader) double-click on Loader.exe.

  Upgrade will continue then after Installation of the new OS restore your BlackBerry Desktop backup

  Software.

  Process is simple just make sure you remove these vendoe .xml files. So try it and tell us.

  Prince

  ______________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• My Bold 9900 blackBerry smartphones is dead and cannot be repaired

  Hi all

  I have a Bold 9900 I bought in February 2012. 3/4 months, from time to time, it displays an indicator of battery missing on the screen. This has been resolved to remove and insert the battery again.

  A couple of weeks, it exploded and, when you try to turn it on, only the red light was on while the screen is off. I brought in a Blackberry service center and today they gave it back saying that it cannot be corrected.

  600 euros wasted after 28 months.

  I am a single BB client since 2005 (with the old 8700) and I am really disappointed with such a bad customer service.

  Is there anything else I can do? (Other than buying an iPhone?)

  Ciao!

  Max

  Hi JSanders,

  Thanks for your reply.

  The phone was finally repaired. It seems there was an infiltration (even if I'm not Recalling the cases in which it may have wet). An internal Committee was replaced and now it works.

  Ciao!

  Max

• Address Email to delete BB Bold 9900 blackBerry Smartphones

  Can someone tell me how to remove an email address of a BB 9900 please? I have tried all means to remove the e-mail address were unsuccessful. Now get very frustrated that the phone needs to have information deleted due to the sale. Have managed to delete all the information outside of the email address.

  Thanks for all the answers

  Natalie

  Hi Nathalie,.

  If you want to sell your BlackBerry, the best way to ensure that all your info has been removed from the phone is to go to Options > Security > Security wipe. Check all the options (assuming you also want to delete the info on the map), then type "blackberry" when you are prompted, and then select "Device Wipe".

  This will delete all data on your BlackBerry Bold 9900, ensure that all your info is sure to be intercepted by the next user.

• Torch of blackBerry Smartphones will not send or receive photos of text

  Torch 9810.  At & T.  Brand new.

  Device will not receive pictures of the mass of text, or send pictures.  Already checked the settings and did a hard reboot.

  Help, please!

  Ah! It's another piece of the puzzle, indeed! Anything that might be useful that we do not know yet?

  In any case, I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should certainly talk to ATT... It is quite possible that they are not completely passed your services with a BB to another...

• Setting up email on Bold 9900 blackBerry Smartphones

  I have a BlackBerry Bold 9900 and use it as a phone through AT & T prepaid. When I try to configure my email on the phone accounts, he says that he is unable to do so. I can also access Yahoo Messenger; When I try it says impossible for this device. I'd appreciate any suggestions really. I would like to have my email accounts set up on my phone if possible. Thank you!

  Hello

  Most carriers, prepaid accounts do not allow the exclusive services BB, which all you mention is. Therefore, it is quite possible that your account is insufficient for the services you want... which means upgrading your account to something that activates the services you want. But, your best source of information about all of this is AT & T, because it's their accounts you need to learn.

  Good luck!

• Problems with bluetooth HS-300 and Blackberry Bold 9900 blackBerry Smartphones

  I have a HS-300 bluetooth device and a BB Bold 9900. When that I started to use this bluetooth it worked perfectly but I did use it for 15 days and when I tried the device, it seems, he has been reprogrammed somehow. Example: I used to tap the button and hold until a beep and then I used to hear "say a command" so using the voice command of the phone. Now I type and hold and after a beep, it redials the last number. Who can help me?

  remove the peel on the phone,

  Try a battery pull if you please, with the BlackBerry device powered on, remove the battery 15 seconds and then reinsert the battery to reboot the device. This will clear all hide as restarting a PC.

  Parin then the deviec again and pay attention to the question that opens to confidence in the device and auto connect at the time of the twinning

• How to add Turkish language on my Bold 9900 blackBerry smartphones?

  Hello!

  I have a little problem.

  On my phone, I don't have French, English and Arabic.

  In my old blackberry, I had more than 10 languages, and I don't know what the problem with this one.

  How can I add Turkish language?

  Thank you.

  Ahhh... OK... This is the BB OS package you want to download, not the Ko (as you say). OK... Sorry I'm confused here.

  The easiest way is, on a PC (you can not do on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  Do not forget to save.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones can not update bb id

  Hello

  I have a situation, I can't update my bb on my phone id (8520) I bought this phone to another user and its information is always that that checks the phone. I get an error message: enter the username associated with this smartphone. I think that's also why I can't receive and accept the invitations when friends add my PIN for BBM. I have not yet set up my email accounts, when I get to the email Setup page I get this error message: your e-mail account is already enabled for use of the company, but I'm not not using any email the company and I did the putting up of my email on my old bb 9000 before. pls help me on this, I know not what to do. I already have my BIS active but im getting this kind of errors... you can email me for any possible assistance, here is my email address:

  Thank you and hope to receive a feedback with you!

  EDIT: For your security, personal information such as email are prohibited. Please see the guidelines of the user   under article ""be sure to." "

  Hello and welcome to the community!

  Time to take a step back:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  The seller must complete their first steps before you try to use anything.

  Good luck!