My CD/DVD drive don't bed not any disk.,.

DVD player, CD/DVD drive properties don't bed not any disk, said this device works, crossed the convenience store and checked the Device Manager and it says that the drivers are there and working, but the player will still not CD/DVD read, and it hangs my PC when I try to play a CD/DVD. So what's the problem?

Hi williamroyce,
 
Follow the steps listed in the section "Let me fix it myself" from the link below and check if it solves the problem:
 

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