My CD/DVD drive has disappeared / is not recognized

My CD/DVD drive is not recognized. I don't see what may have caused it, the only thing that I changed it recently on my computer is a windows update.

In the Device Manager under CD/DVD-ROM drives, there is a subcategory of TSST corp CDDVDW SH - S223F ATA Device (I presume it's the name of my drive) and when I go on properties in that under device status it says

"Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

Click "Find solutions to send data about this device to Microsoft and to see if there is a solution available."

After clicking on "check for solutions" nothing seems to happen, can anyone help?

Hello

19 code means there is a driver conflict such as two devices attempt to use the same resources.

Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack.

Normally the above will solve this problem otherwise working your way down through them, even if you did
them before.

Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/

Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problems

Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

Hope these helps.
Rob - bicycle - Mark Twain said it is good.

Tags: Windows

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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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