my cd/dvd is not recognized when plugged in these days, why?

I use to play CDs both audio and video on my laptop, but it has suddenly stopped working. I tried to troubleshoot via Control Panel and set the Center, without success. What then can I please? Thank you.

From the description of the question that you provided, it seems that your CD/DVD drive is not displayed as a drive when you open your Windows Explorer (by clicking Start -> Computer). The suggestion I provided below only applies to this question. If your problem is different from what I understand, please let us know in details.

First, open the following Microsoft Knowledge Base article:

http://support.Microsoft.com/kb/982116

Scroll down to the section I would like to fix it myselfand then perform the steps mentioned in that there is place for Windows 7 and Vista.

Because Please be careful during the implementation of these measures, they involve work on the registry. "The serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. ' You can also perform a backup of the registry by following this link.

If the problem is not resolved by following this change in the registry, you must look in the section Remove and reinstall drivers if the drive is not listed in this article and uninstall/reinstall the drivers for your CD/DVD drive in the computer.

These steps should address the issue. Let us know if you still need assistance, we will be happy to help you!

Tags: Windows

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