My CD-ROM can't play any CD

Hi everyone, I can't play any CD with my DVD RW drive.

On right click, there is no option to 'Play', only ejection or copy

I was wondering if there is a problem with the driver, or the lens is just dirty.

Please help me with this.

I tried to check for the driver, but the device manager says it's working properly.

Thank you!

Hi Laime_999,

Welcome to the Dell Community Forum.

Please click on the link below to troubleshoot optical disc:

http://Dell.to/16y0CTh

Let us know if additional help is needed:

Thank you and best regards,
Babita S
#iworkforDell

For easy access to the drivers, manuals and updates, please visit our Support Site .

Tags: Dell Drives

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