I can't play any file on wmp11 get only blue screen

I updated my video card

Hello

1. that you get any error code/message while you get blue screen?
2. What is the brand and model of your video card number?
3 - is a problem when you play a video file?

Let us first back the driver card video from Device Manager and check if it works very well.

See the article and the links below for more information.
How to use the Roll Back Driver feature in Windows XP
http://support.Microsoft.com/kb/283657

Windows XP device drivers using beats BSOD
http://www.Microsoft.com/windowsxp/using/helpandsupport/learnmore/russel_july09.mspx

How to roll back a device driver
http://www.Microsoft.com/windowsxp/using/helpandsupport/learnmore/driverrollback.mspx

I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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