My computer cannot find 1 song on my Sansa e260 v2, but there are about 600 on it

When I open the file in my computer/Sansa E200P / music, it appears that an MP3 file, but the player has about 600 songs on it. I'm guessing this is a problem with the computer, because they showed fine on my old laptop. I tried to do a search for hidden files and folders, but it happens only with this song still. Computer running Microsoft Windows XP Professional version 2002.

Any help welcome!

Thank you

Joram

Windows XP shipped with Windows Media Player 9, which does not yet capabilities of MTP (Media Transfer Protocol).  Using Auto Detect, will connect the Sansa, but as the PSG is not available, it passes to the MSC (Mass Storage Class) as a backup.

MSC mode is where the Sansa is addressable as a flash memory device.   You will also see a second disc, the expansion of your e200 port.

So why your music is missing?  It is an apparent quirk of design, but files transferred in a mode are 'invisible' while in the other mode.

Update your Windows Media Player version 10 or 11, and you will have the ability to PSG on your second computer.  PSG is necessary for the transfer of protected media, such as subscription services, audio books or any file with DRM (Digital Rights Media) integrated.  PSG did cool things in the background, like the side of song information and album covers.

To update the WiMP 9, simply open the player, click Help, and then click Check For Updates.

Integrated ability to Auto Detect the Sansa SanDisk, because it ensures the appliance will connect more easily.  You can, if you wish, select mode MSC or MTP manually on the device, by going to settings > USB Mode.  You mentioned that you have a device of v2.  To confirm this, the fastest way is to commissioning 'splash screen '.  If you see the SanDisk logo with a reflection below and a blue sansa logo below that, you have a v2.

There is a certain given v1 to nine devices out there who say "v2" at the back.  This is because the back plate has been replaced by a brilliant v2 one.  The two versions have different central processors and should be approached differently when it comes to upgrades firmware or fixing the glitches.  To check the version, on the device, go to settings > Infoand read the top line.  If the build number of the firmware starts with 01, you have a v1; If it begins with a 03, you have a v2.

If you don't have the option of USB mode in the settings, you have a v2 with 03.01.11 firmware version.  This first version has been released as a machine DPW, resolved by upgrading the firmware.

Bob

Tags: SanDisk Sansa

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