'My computer' cannot find files
When I click on 'My Computer', it rises but no file or directory - minutes takes a few times just to find the top level, and sometimes it freezes and doesn't shows never anything, just to open window 'my computer' and nothing... SOMETIMES, he will finally bring up the initial list, and then when I click on a folder to go further, it freezes again frustrating Tremendouly. Sometimes the computer freezes completely, and I have to re-start and start again... HELP ME PLEASE
Let's start troubleshooting by testing the hard drive.
Test the hard drive with a diagnostic utility downloaded from site of the disc mftr. or use SeaTools for BACK of Seagate. You create a bootable CD with the files you download. You will need a third party burning software to do as the free ImgBurn, Nero or Roxio. Burn as an image, not in the form of data.
http://www.Seagate.com/www/en-us/support/downloads/SeaTools/seatooldreg
http://Seagate.custkb.com/Seagate/CRM/selfservice/search.jsp?docid=201271 (how-to)
Boot with the CD that you have done and do a full test of the reader. The physical tests fail, replace it.
If you can not do the test yourself and/or are uncomfortable opening your computer, take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad).
MS - MVP - Elephant Boy computers - don't panic!
Tags: Windows
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