My creation of DVD windows do not work

When I try to burn a movie using win dvd, the program opens and allows me to load a file to burn and then it tells me that windows dvd maker has stopped working then he seeks a solution then it says no found soultion.
Compaq Presario F700 laptop computer with windows vista home premium.

Hi Ladydriver1366,

Ø you are able to burn DVDs using other burning software?

Try the following steps.

Step 1

Uninstall the third-party burning software as applicable and burn the DVD using DVD creation.

Step 2

  1. Click on start toreduce this includes this image, type regedit in the Search box, and then click regedit in the list of programs . Collapse this includes this imageIf you are prompted for an administrator password or a confirmation, type your password or click continue.
  2. Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

Warning There may be many instances of the registry subkey that is mentioned in step 2. You must ensure that you are in the appropriate registry subkey before modifying the UpperFilters and LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the default data value is the CD-ROM/DVD-ROM and the class data value is CDROM.

  1. In the pane, click UpperFilters, and then click Remove.
  2. Click Yes to confirm the deletion of the UpperFilters registry entry.
  3. In the pane, click LowerFilters, and then click Remove.
  4. Click Yes to confirm the deletion of the LowerFilters registry entry.
  5. Exit the registry editor and restart the computer.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

322756 (http://support.microsoft.com/kb/322756/) how to back up and restore the registry in Windows

Bindu S - Microsoft Support

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Tags: Windows

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