My creative cloud said I started 30 days of free but I just bought my lisence, I forgot something?
My creative cloud said I started 30 days of free but I just bought my lisence, I forgot something?
Try to stop Creative Cloud 2015 to return to the mode of trial
In particular the solution #3
Tags: Adobe
Similar Questions
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My creative cloud said he renewed on 21 July. But for some reason, my updates are the trials and expire tomorrow. How to run for tomorrow on my plan?
Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
I hope this helps.
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Creative cloud indicates the trial of Photoshop 2015 - buy, but I already bought and paid
Hello, I am a Mac user, I have installed the creative cloud, and my trial period has been completed, I decided to buy the Photoshop license per month.
I already tried to uninstall photoshop and reinstall, but the same problem is still unsolved.
I bought photoshop per month and you have received an email of confirmation of payment.
What to do, who can I ask?
Thank you very much in advance.
Esteban
PS: I'm sorry if this topic is already in another post, I read all the messages of the day and I can not find the answer, seems especially to solve by side of Adobe, maybe...
Hi, I contacted Adobe chat today and the problem was a pirate software installed previously who had put instructions in the registry to avoid connecting them to the Adobe servers successfully.
The solution, if you do not want to talk to a friendly person who works for Adobe, would be (Mac):
Close/exit the cloud creative/icon of the application.
Open the Finder. Select 'go' tab on the top menu, then "go to folder...". »
Type:
/ etc
and then click OK.
You will find a file called "hosts". Copy this file to the desktop. When you are sure that you duplicated this file, rename the "hosts" file in the folder etc with any name but "hosts". The thumb in the office "hosts" file, open (automatically with double click) in the text editor and erase completely all lines containing the word "Adobe" (when it is mixed with other letters or numbers before or after also).
Then you save this file, move from the desktop to the folder "/ etc" and try re open the creative, relative to the signature cloud app as appropriate and the Photoshop is now recognized and ready to use, more no trial period is completed message.
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When I hit the creative cloud icon it starts updating creative cloud but stops at 2 percent and said to try to connect to the server, and does nothing else. My internet is fine. I have Adobe master collection installed on this laptop. I disabled my firewall to see if that helped, but it does not work.
Hello
Please follow CC update stops at 2%. Network does not connect to the server from Adobe. What can I do?
Hope that helps!
Kind regards
Sheena
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I installed the new version of LIghtroom (2015) compared to the creative clouds. Creative cloud said that I installed the new version. However, the shortcut icon that has been installed does not start the new version. I also went on the link properties itself, but without success in starting. How to launch the new version?
Thank you, toinimj59. I did this part and the installation is complete (there is apparently not earlier--included an acceptance of the general terms and conditions...)
Solution 1: Disconnect from the desktop creative cloud app and reconnect
- Disconnect from and to, the app Office creative Cloud click here for instructions to return in
- Launch of Lightroom.
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Creative cloud does not start starting system even when the option to do so.
Creative cloud does not start starting system even when the option to do so.
This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Why Creative Cloud said all my applications are the trial?
I just bought an annual subscription fee, received an e-mail of confirmation of dealer, the value was credited to my card, but app Creative Cloud said all of the apps are on trial.
Even some that I started to use as trial yesterday are now expired.
I really need my apps working again as soon as POSSIBLE.
I write here because online and phone support are simply not working.
Kind regards
JC
Hello
In this case, please check the hosts file, if it has all Adobe entries or not. Please see the problem with CC Photoshop licenses to rename the hosts file if necessary.
In addition, please freel free to contact customer service
Kind regards
Shelly
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Creativ-cloud when I start asking not confirm my e-mail and I can't used my mail
Creativ-cloud when I start asking not confirm my e-mail and I can't used my mail
A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help
-e-mail https://forums.adobe.com/thread/1446019
-http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html
or
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Since the upgrade to Windows 10 and Creative Cloude 2015 (about the same day...), my pen (Intuos 5 Touch) is so much trolling and does more work with it. I downloaded the latest drivers. What should do? Thank you, Dany
Hi Dan,.
Please ensure that your Pen drivers are up-to-date. (check the manufacturer's Web site)
Also, what exact version of Photoshop and Lightroom are you using?
Search for graphics card drivers update as well.
Kind regards
Assani
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Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay for it.
Aileen,
Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
Kind regards
Guinot
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When I start installation Creative Cloud App, it starts in about 10 seconds, then the initializing bar disappears and the download stops, anyone have any ideas?
Jennifer,
Please try the steps listed in error: "unable to install". Creative Cloud Desktop to reinstall the creative Cloud Desktop application
You can also see these links:
Creative Cloud App Installer disappears after "initializing Setup" without having to download (Windows)
Installer of creative cloud disappears (Mac)
Guinot
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My creative cloud will not start. I just get the spinning circle of progress. My fonts are synchronized on the CC and I can't access it, too. Help, please!
Hi Joshua,.
I think you found the turning wheel on the Adobe CC application.
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
Kind regards
Sheena
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My creative cloud no longer starts on Yosemite. I rebooted, and nothing has changed.
Follow the steps in the link below:
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
Always the same?
Follow the steps in the link below:
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Creative cloud said new installed Photoshop but still old version
Today, I tried to update Photoshop CC (2014) and the bridge to the new versions.
Installation seems to complete and Creative Cloud says the apps are up to date, but they remain the previous versions.
What can I do to remedy this?
Well, I must have made a mistake because he says that he has no more recent version - and yet when I've updated again Lightroom CC tonight creative cloud App said it had also updated for Photoshop CC 2014 and to the bridge. And then he said that he installed these.
And my applications folder shows the changes to the contents of Photoshop and Bridge records at the time wherever I did the updates.
However, the applications themselves are still the same with Photoshop being 2014.2.2.
Apparently, I jumped to the wrong conclusion.
Thanks a lot for your help.
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How I download/install adobe first cc on the D drive because I don't have enough on the C: drive? Ive gone to settings on creative cloud and location of the file changed already but it still does not work.
Hi brandong13,
Here are the steps that you can follow.
1 change the location of installation using Creative Cloud Desktop App, go to preference > creative cloud > Apps and change the installation location.
2. delete the folder '%Temp%' and restart the process.
NOTE: Application is downloaded to the default location, we can only customize the installation location using creative cloud app in this case.
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