My curve blackBerry smartphones is getting frozen!

Hi, my curve has become extermely frozen for the last two days, I tried to remove the battery and put but, without any change, the same problem-

I connected it to my PC with Desktop Manager, but it becomes too slow. The reboot of the device itself.

I want to delete a software I have installed, but I can't

Help, please!

Hello ahmadsawalmah

Welcome to the Forums of the Blackberry Support

If you think that any installed application creates this issue and you cannot remove this application on normal mode, and then start your machine in Safe Mode:

KB17877 : How to start in Safe Mode BlackBerry smartphone

 

On Safe Mode, delete this request from the Options > device > Application Management or Options > Application according to the OS device, highlight this particular application > press the menu key and delete it.

 

KB10040  : How to view or delete an installed BlackBerry smartphone applications 

 

Once removed Reboot your phone by removing the battery while your unit is powered on, wait a minimum then reinsert back. After the reboot, see if the problem resolves.

 

Tags: BlackBerry Smartphones

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