My Dell Dimension running Vista is blocked on Windows resume Loader

Using a Dell Dimension, reinstalled Vista Home Premium 32 Bit SP1 3 months ago. Stop last Nite and this morning after re-booting screen goes to Windows resume Loader and my keyboard doesn't let me choose or do anything else. I've seen this on other forums, but never an answer. I don't have a PS/2 port to connect a PS2 Keyboard to reset the Bios.

Good thing, I have a laptop with XP on it... ;-)

Need instructions on what to do to solve this problem.

Thank you.

Hi soleiltan2,

You can access advanced startup options? Follow these steps:

1. reboot your computer, because it begins to start back press on and hold down F8

2. it brings you to the Advanced Boot Options screen

If you were able to get to the Advanced Boot Options screen, continue to the third step, if not ignore her and let us know so that we can try other things.

3. in the Advanced Boot Options screen, use the arrow keys to select last known good Configuration, and then press enter

If you have a dual boot aka two OSs on your computer, or for more information about the last good known Configuration, have a look at the link below:

Windows Vista Help and how-to: using the last good known Configuration

Get back to us with your results so that we can help you if necessary. We can't wait to hear back on your part.

Brian
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

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