Illustrator CC5 creative cloud app has worked until recently. Now, it keeps giving the same pop-up over and over again: "validation of software license" how to solve this!
I purcased adobe illustrator cc5 on February 8 this year and the striker paid for a year. The program worked fine until last week. I tried to reinstall the program, but that did not work. When I start the program it keeps giving the same pop-up "validation of software license" How can I solve this problem.
uninstall all cc
clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems
Rename the following folders (which will affect your adobe software licenses):
C:\ProgramData\Adobe\SLstore
C:\Program Files (x 86) \Common Files\Adobe\Adobe PCD
C:\Program Files (x 86) \Common Files\Adobe\caps
Restart your computer
Reinstall the cc app, download Adobe Creative Cloud apps | Adobe Creative Cloud free trial
the application allows to install your programs of cc.
Tags: Adobe
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Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
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You must use the file > Place Photoshop button (Cmd / Ctrl + B).
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When I click to open my mouse pointer indicator CC desktop application just turns
Please, try the following steps.
1. remove the cloud creative app.
- Using creative cloud | Uninstall the creative cloud desktop application
- https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html
2. install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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I can't uninstall creative cloud via Control Panel because it can't find it. All my other apps (photoshop etc) work very well.
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Hi Dorte,.
Please, try the following steps:
- Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Reboot the computer.
- Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop
Kind regards
Sheena
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any suggestions?
Hello
I think you found the turning wheel on the Adobe CC application.
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
Kind regards
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Creative Cloud apps will work if I travel and work in Asia?
Hello
If I buy a CC and make then, they still work?
I continue to be harassed to go CC and I have LR5.7, if want LR6 for RAW of OM - D E - M5 files and "demist" looks interesting.
I have been offered work in China and want to ensure that they will still work when I'm here. I'll probably be in Asia by year.
I can use a VPN if necessary.
I will not buy if they do not work somehow if I am online I travel Asia.
David.
Hi David,
The country store & the Adobe ID, payment details must be same. You can travel anywhere.
You can purchase a creative cloud in your country and activate in Asia.
It could be useful!
Rayyan
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Game Center does not work after ios9.2
problem known, search the Forum, many details.
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fingerprint sensor does not work for my iphone 16 6 GB pls help how to solve this problem?
I have iPhone 6 grey 16 GB of model space suddenly my fingerprint sensor no longer works.
When I try to set touch id always displays "failed please go back and try again".
Please guide how to solve this problem.
The warranty expired 3 months ago
See this support document to help solving the problems of contact ID. If all else fails, then make an appointment at the Genius Bar from the Apple Store supplier or Service Center authorized Apple closest to have the material examined. They will explain your options. Use touch on iPhone and iPad - Apple Support ID
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Adobe 20141 is not show in Adobe Creative Cloud App
Hi people,
Previously, I opened a similar discussion. The solution in the discussion above does not work in this new context.
1. portable reimage with own Mavericks 10.9 install with Adobe preinstalled CC with CCP 1.4 and pre serialized.
2 conclude my ID Adobe Adobe Creative Cloud App. My Adobe ID has a valid subscription to CC.
3 adobe 20141 app updates do not, with the exception of Muse 2014.
4. the Adobe Creative Cloud App didn't think that Photoshop or one of the other Adobe CC applications have been installed, because it gave me the option to 'Install Photoshop'
5. so, I 'installed' Photoshop from the Adobe CC application. Still no update
6 uninstalling, re-installing. No update.
7. check the existence of AdobeUpdaterAdminPrefs.dat in
Location: < boot disk >/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat
This file does not exist on my system: it is simply not there. If this fix will not work.
8. and Yes, I logged in and out of the creative clouds and exit Adobe CC and restarted. No luck.
Help.
A.
I'm not sure of the packer of CC, so what follows is more general:
What version of PS have actually installed?
PS CC 2014.2.1 is the current version.
Here are links to various updates to see what the current versions are:
http://prodesigntools.com/Adobe-CC-2014-updates-links-Mac.html
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Check my billing information? All right so why creative cloud will stop working?
I get a pop up everytime I open Photoshop or Illustrator or any other of my applications creative Cloud that says that I need to verify my billing information because there is a problem with the last payment, and this creative cloud will stop working if it is not dealt with. Well, I looked online and all credit card information seems fine so I clicked on change payment info and it says "thank you!" We have received your payment. "Well, if you then why he always keep counting the days until it stops? If everything on the credit card info seems well why did the payment not pass?
Hi NinjaLeah2,
I did check the payment portal, Adobe could not obtain payment from your bank, it was held on 3 December, 10, 17, 24. 2013.
Please get in touch with the Bank to check the error, once done, contact Adobe at http://adobe.ly/yxj0t6 in order to regularize the subscription after update of the payment.
Kind regards
Baudier
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