my dvd rom hitachi gd-5000 error 12 has been suddenly removed from computer

My hitachi dvd-rom gd-5000 was was computer unexpectedly now will not play a dvd or cd rom drive

Hey, Vino,.

The first thing you need to check is if you see the optical drive that is reflected in the Device Manager (start > run > devmgmt.msc > optical discs CD/DVD)

1. If so, then follow the steps below.

Click on the Start button in your desktop computer, and then click Run.

In the Open box, type the following text:
Regedit.exe.

Click the OK button.

Click on the plus sign (+) next to HKEY_LOCAL_MACHINE.

NOTE: When you click the plus (+) next to a folder, it will expand displaying the folders it contains in the left pane of the registry editor. When a file is highlighted, the contents will appear in the right pane of the registry editor.

Click on the plus sign (+) next to SYSTEM.

Click on the plus sign (+) next to CurrentControlSet.

Click on the plus sign (+) next to control.

Click on the plus sign (+) next to the class.

Click {4D36E965-E325-11CE-BFC1-08002BE10318}.

On the right side of the window, click UpperFilters.

Click on edit in the menu bar.

Click on remove and then click OK.

On the right side of the window, click LowerFilters.

Click on edit in the menu bar.

Click on remove and then click the OK button.

Click Register and then click on exit.

Restart the computer normally.

NOTE: once you have completed these steps, check for other CurrentControlSet records in the registry that can be titled CurrentControlSet001, CurrentControlSet002, CurrentControlSet003 and so on. If these files exist, you must follow this procedure for every folder CurrentControlSet delete upper and lower filters.

2. If not, please let us know where you are not able to see the optical drive, that is my computer, Device Manager. What happens when you insert a CD/DVD?

Saurabh yapi | E-mail address is removed from the privacy *.

Tags: Windows

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