Tecra A9 - CD-ROM/DVD-ROM is not recognized - error code 10
Description:
Windows was able to successfully install device driver software, but the driver has encountered a problem when he tried to run.
The problem code is 10.
Help me, please
Hello
What is the status in Device Manager?
The drive is listed in Windows Explorer?
Tags: Toshiba
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This issue has been described a lot of time here in the forum:
Please check these discussions:
http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?MessageID=129807&http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?MessageID=106314
http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?MessageID=107214
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Our Museum has a Dell Optiplex 745 on which the XP operating system has been replaced by Windows 7 Professional. The DVD drive is not recognized, and the error code 10 stipulates that the driver could not be loaded. I tried upgrading the driver online, but I was told that the driver installed is the right one for this player. If I remove the drive with the machine on, uninstall the driver, stop and then restart and then restarting to reinsert the DVD, the computer recognizes the drive and install it and it works. When you restart the computer the next morning, the car disappeared again. Would appreciate any help I can get!
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Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
http://support.Microsoft.com/kb/943104/--------------------------------------------------------------------------------------
Follow these steps to remove corruption and missing/damaged file system repair or replacement.
Start - type in the search box - find CMD top - RIGHT CLICK – RUN AS ADMIN
sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlThen run checkdisk (chkdsk).
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html==========================================================
After the foregoing:
References to Vista also apply to Windows 7.
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
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a Mr Fixit
http://support.Microsoft.com/kb/982116The DVD player does not work after installing Windows 7
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http://support.Microsoft.com/kb/952951
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manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
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the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry settings for your
CD/DVD drive someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays
all devices and their properties in flat table, instead of the tree viewer
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Had the same error as part of the ODD in the past could solve it following way:
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In addition to the BIOS settings the player himself could have problems.
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This instrument requires a PCI interrupt but is configured for an ISA interrupt (or vice versa).
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Try to use the BIOS Setup tool to change the settings for IRQ reservations (if such options exist). The BIOS can have options to reserve certain IRQS for interconnection of peripheral components (PCI) or ISA devices. For more information about changing the BIOS settings, see the documentation for the hardware.
On the tab General properties of the device, click Troubleshoot to start the Troubleshooting Wizard.
--------------------------------
Check with Toshiba support
Toshiba - Contacts
http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contactToshiba - drivers - access your model
http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=downloadToshiba - Support
http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jspToshiba - Forums
http://laptopforums.Toshiba.com/===========
If you have problems after checking the BIOS settings:
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)
Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available.
I tried Mr. Fixit, and I still keep getting the same message again and again... It was working fine, less then a month ago.
Hello
19 code means there is a driver conflict such as two devices attempt to use the same resources.
Please make all underneath the same if you've done it before as it's often the total of the process which
solves
the question.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.Normally the above will solve this problem if not work your way down through them, even if you
done before.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitThe CD drive or the DVD drive does not work as expected on a computer that you upgraded to
Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
Setup after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsSome DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.--------------------------------------------------------------------------------------
You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
correctly.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry settings for your
CD/DVD drive someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
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When I connect my hercules dj mp3 e2. He said: usb device not recognized. When I troubleshoot it says error code 43. What can I do to fix this
Hi special k,
· Did you do changes on the computer before the show?
· He has already worked?
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Follow these methods.
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Title explains it all.
You can check the following registry key? :
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
To the registry for this key, in the right window, in the world is here, under 'Name', a LowerFilters and UpperFilters value?
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Check it please http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=259036 another forum user posted on the same issue. Try again with the advice given by PauPau.
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CD/DVD drive does not work - error code 39 on Satellite A300
Good evening.
I have a problem with my Satellite A300.
I can't get the drive to function.Device Manager indicates that the driver is current. But also says that it is corrupted "code 39".
I tried to download the new Toshibas website drivers but they are all come as code 39 cannot install. First, I noticed that it was last night when I was installing Norton 360. I got the cd it worked once then nothing.Anyone ran across this before?
Any help would be greatly appreciated.Hello
I had the same problem and I found a solution here in the forum.
The problem is that your Windows registry database is confused upward.You must first access the Device Manager and should remove the reader of CD/DVD from the list of devices.
Second, he must start the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}Finally, restart the laptop and test the CD/DVD drive again!
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recorder/CD player, dvd player does not work, error code 19
The information I get from the resolution of the problems, says the device driver cannot be resolved. What should I do?
Try following the steps under "Windows 7 or Windows Vista" in the MS KB article:
http://support.Microsoft.com/kb/982116
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Please check in the Device Manager to see if there's anything showing against your CD-ROM drive. If your CD-ROM is always displayed, you should be able to run the process of troubleshooting against it to check for possible errors.
If your CD-ROM is more listed and then launch the 'Scan for hardware changes' option to see if it detects your CD-ROM.
HTH
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