My EarPods are defective and interrupt my phone

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• Firefox downloads are defective and time...

  Hello... Hoping that I can get help.

  For the last two days any time I try to download something in Firefox just download is here and wrote "time remaining unknown" until eventually it fails. If she can't seem to download, the file size is listed as 0 bytes and does not load. Not always, but about 90% of the time.

  I have reset my firefox browser, and the same thing happens again.

  Any advice would be greatly appreciated.

  Thank you, Ari x

  EDIT:
  I restarted my OS after the reset Firefox and... suddenly... it seems to have fixed everything... @. @ If there are any other questions I'll re - edit.

  AristaHolmes said

  EDIT:
  I restarted my OS after the reset Firefox and... suddenly... it seems to have fixed everything... @. @ If there are any other questions I'll re - edit.

  Please let us know. I'll mark this resolved issue for now. If you have more problems, try the suggestions in these articles and post if you need help.

  • What to do if you are unable to download or save files
  • Troubleshoot and diagnose problems in Firefox

• I tunes do not recognize my iphone 5 C Windows will recognize it, but itunes won't and I can't sync to my phone. Are there suggestions that reset phone, computer or download itunes?

  I tunes do not recognize my iphone 5 C Windows will recognize it, but itunes won't and I can't sync to my phone. Are there suggestions that reset phone, computer or download iTunes?

  See if the AMDS restart help.

  Instructions here > restart the Service Apple Mobile Device (AMDS) on Windows

• I have just started with a new internet provider and get phone calls from a source to say that they are windows and the need to access my computer because its infected in windows. It is this true.

  I have just started with a new internet provider and get phone calls from a source to say that they are windows and the need to access my computer because its infected in windows. It is this true.

  No, it's a scam, ignore the call.

  Just hang up, they are trying to steal your information or to install a virus on your PC.

• # 61 HP ink cartridges: HP nine 61 black and tricolor cartridges are defective

  I have a brand new game (61 black and tri-color) ink cartridges that are defective. They do not print properly when installed on my printer, I still have my receipt and the expiration on the box is August 2016. It must be deefctive cratridges because I bought new cartridges and they work fine.

  How can I return it for a refund or an excvhange? Thank you.

  The store (Best Buy) said I have to go through HP for the Exchange/refund.

  You mention Best Buy so I guess you're the Canada or the United States.  If they are HP cartridges (not third party rebuilt or filling) and then call HP to 1-800-HPINVENt.  If you reside outside the United States or the Canada see contact information here.

  The guarantee for cartridges is separate from the printer warranty.  See here for more information on the cartridge warranty.

• I built a website for desktop PC with muse. I then converted it to available to phone, but all my pages are black. It doesn't have the layout I want and some elements are stacked and cut. Is there a way for me to transfer desktop to mobile site and I just

  I built a Web site in a muse to adobe for the office and tried to convert to mobile but all of my pages are blank and I want to edit the pages, because the elements of the page are more running and some are even cutting and it's ugly. can I just change the site or what I need to build a whgole new Web site from scratch?

  Hi John,.

  Please refer to cannot do Tablet and desktop phone versions

  Kind regards

  Akshay

• Siri itself starts on my iPod 6th generation and interruptions of music

  How can I prevent the Siri auto start on my iPod touch 6th generation? When I disable Siri, then the activated voice command and interrupts the music.

  Try:

  Settings > general > Siri > on

  Settings > Touch ID & password > on

  Settings > Touch ID & password > access when they are blocked > Siri > Off

  TT2

• My application Snapchat says "pending". I already saved, restarted and synced my phone and nothing works. When I try to delete the app it still doesn't let me.

  Snapchat is usually a good app on my iPhone work 6. Yesterday, my application is gray and says "pending". I thought it was an update, so I don't worry. Come to find out that when I rebooted, backed up and synced my phone, it does not always work. In addition, if I tried to remove the app it will not work.

  Hi there larry.mcgill,

  Thanks for stopping by the communities Support from Apple! Looks like the Snapchat app on your iPhone 6 is grayed out, despite trying to restart, backup, synchronize your device and delete the app. I'll be more than happy to offer some suggestions to solve this problem.

  To start, go to settings > general > storage & use of iCloud. From there, press "Manage storage" under "Storage". You should see a list of your applications to fill out after a while. Scroll down and locate the app Snapchat tap on it and see if it will allow you to remove it from there! If so, you can go back into the App Store and reinstall.

  If you are unable to remove the application in this way, you can try to reset the settings on your iPhone. To do this, go to settings > general > reset > reset all settings. This removes any of your personal data. You may need to adjust some of your user-specific settings (for example, wallpaper, etc.), as well as re - enter your Wi - Fi connection information.

  In addition, you want to watch resetting your device to factory settings to rule out any software issues. It could install a new copy of iOS on your iPhone. Once you test that you are able to access Snapchat, you can restore from a backup. Here's a link with information on how to restore the factory settings:

  Use iTunes on your Mac or PC to restore your iPhone, iPad or iPod to factory settings

  Relax your day wonderful!

• I have an iPhone 6 and an iPad Air both have always been updated you are prompted and are therefore currently operating on 9.2.1. It just says: update could not be completed, and that was in the 11-15. I pay for extra storage if this isn't the issue...

  I have an iPhone 6 and an iPad Air both have always been updated you are prompted and are running 9.2.1. I can't get either do an iCloud backup, he repeats to me just last backup could not be completed. The last successful backup has been in November 2015. I pay for most large storage storage account is not the problem but, the fact I pay for cela and cannot use it is very frustrating = / I really need to get my backup iPhone I have a few important pictures there. I have read other posts, but nothing useful there. Is this a problem in one of the updates at this time or some other interferente app? Or? Thank you...

  Welcome to the Apple community.

  Please check that your device is correctly connected to the wireless internet (settings > wifi) and is plugged into a power source, check also that you have enough space in iCloud for your back upward.

  You can check the space available in settings > iCloud > storage and the space needed for the next backup to the settings > iCloud > storage > Storage manage > backups > appliance > Back Up Options > next backup size (wait for the spinning until the gear icon).

  Assuming that you are eligible for iCloud upward, you should try a forced first stop, hold down the buttons side in top and home together until the unit stops, then restart by pressing the side/up button.

  Then, try to connect the device to a new location (different WiFi network)

  If your backup continues to fail, you can try to disable the backup on your mobile device (settings > iCloud > backup), reboot the device and then turn on BackUp on new.

  If this help not disable backup again, remove your existing back to the top of settings > iCloud > storage > Storage manage > backup > this device (scroll down) > delete backup, restart the device and then turn on BackUp.

  If you are unable to make a return to the top, try to connect on iCloud (settings > iCloud (scroll down) > Sign Out (you will need to enter your password at this point), restart the device and sign in iCloud to settings > iCloud.)

  The next thing to try would be to restore your network settings. (Settings > general > reset > reset network settings)

  Reset your network settings will erase your cell phones and wireless network settings, including saved networks, passwords for wifi and VPN settings, that you can use. It will affect to the Internet but will not be an impact on telephone services because these settings are automatically configured by your carrier. It may take a few moments to enter again all your network settings, but it shouldn't cause you any major problems. If you are comfortable re - enter your network settings, you can try this step earlier in the troubleshooting procedure, i.e. after the forced shutdown suggested above.

  If this does not help, try to disable some elements for the back upward in a model to try to establish if your problem is caused by specific data on your device. You can do with settings > iCloud > storage > storage management > backup > appliance > Back Up Options.

  If you are still not able to perform a backup from iCloud, you can try to restore your phone which you should do by making an iTunes backup via your computer and restore from that.

  Be able to go back to the cloud can be very useful, especially if you have access to a computer or rarely have access to one, however unless you need specifically to use iCloud to go back, you'll find a backup on iTunes much more convenient and possibly more reliable. However if you save up to iTunes be sure to encrypt the back upward if you want to keep your data on health and passwords etc.

  More on v iCloud iTunes backup

• Can I keep my apps after I erase and reset my phone?

  Hello

  I have some problems with my phone and I tried to restore backups and such but no the problem go away.

  So I was wondering if it is possible for me to delete completely and reset my phone and make a new, but still have the same apps I had before.

  As if I bought an app or exchanged for a gift card, I would still be able to access and put them on my new phone, or they are removed with the reset of my phone?

  Thanks for the help.

  Your applications get deleted and removed from the iPhone when you reset the iPhone.

  However, your identifier Apple still holds the apps!  (Assuming that all purchased applications (whatever the price) on the iTunes Store.)

  So once you have configured your iPhone again (with the same Apple ID used to purchase apps), apps can be downloaded to the iPhone.  Use iTunes on your computer or from the App Store on your iPhone and go to "purchased".

• I deleted a program by mistake and now when I try to do a system restore, I get a message that it was defective and that you cannot restore.

  I deleted a program by mistake and now when I try to do a system restore, I get a message that it was defective and that you cannot restore.

  I tried at least three different times to restore and the same message to arrive when it's over.
  It all started yesterday when I started the computer and it says windows cannot open and it says that he who sets.
  It won't let me even reinstal the program I deleted it goes on to say that missing microsoft. NET 4, but it is already on the computer
  and there the critical updates installed for microsoft. NET.  Help please

  Hello

  If you have problems with the system restore, this can help you:

  1. If you are using Norton, you should disable Norton inviolable Protection before using the system restore.

  http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013

  2. try to use Safe Mode system restore.

  http://bertk.MVPs.org/html/restoresysv.html

  3 Malware will stop at the system restore.

  Download, install, update and scan your system with the free version of Malwarebytes AntiMalware, if necessary in Mode safe mode with networking:

  http://www.Malwarebytes.org/products/malwarebytes_free

  And here's how to go in Safe Mode options; Select safe mode with networking from the list of options:

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

• Some of my Photos in the gallery are undermined and cropped randomly

  So first sorry for my writing and language of errors because my English is not good but I hope I can explain my problem in the BesT Way...

  So 2 months ago, I bought a Xperia double Z5 and the first day Im having this problem that my Photos in the Gallery (photos taken by this information saved in internal storage) are randomly (by chance) lose some part as when cut you parts of photos! DVICE automatically cut them while I opened them (showing) and then the parts never comes back to us.

  Screenshots of The peaks that have lost some parts:

  

  

  

  Info:

  I did The FacTory reset twice not solved.

  I tried external memory not solved

  If anyone can help my to solve this problem.

  Thank you very much for this help complete Comunnity.

  @MrTheBesT

  The pictures are corrupt, you encrypted the phone or you have an antivirus or a taskiller?

• I don't know my product key. I don't have a disk it came with the pc and below when I try to read I can not, some numbers are scratched and I just format my pc what can do?

  I don't know my product key. I don't have a disk it came with the pc and below when I try to read I can not, some numbers are scratched and I just format my pc what can do?

  Just installed windows 7 but I can't read my product key?

  Help me please thx!

  Option 1:

  If the COA sticker is damaged, you must use the recovery partition to reinstall Windows 7, it will be exempt from the need to use the product key to activate your installation of Windows 7.

  Option 2:

  If your recovery partition is not available or damaged, you must contact the manufacturer of your computer, and request that a defined recovery disk you can use to reinstall Windows 7. They could practice a small shipping and handling. This will exempt the need to also use the product key.

  Option 3:

  If neither options 1 or 2 is possible, then you will need to invest in a new license of full version of detail.

  Brand

  Online order

  Phone

  Acer

  https://secure.TX.Acer.com/rcdb/main.aspx?brand=Acer

  1-866-539-3901

  ASUS

  http://eStore.ASUS.com/shop

  1-888-678-3688 or

  1-510-739-3777

  Reference Dell

  http://support.Dell.com/support/topics/global.aspx/support/DellCare/en/backupcd_form?c=us&l=en&s=Gen

  1-800-624-9896

  eMachines

  https://secure.TX.Acer.com/rcdb/main.aspx?brand=eMachines

  1-866-539-3901

  Entry door

  https://secure.TX.Acer.com/rcdb/main.aspx?brand=gateway 1-866-539-3901

  HP/Compaq

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c00810334&LC=en&DLC=en&cc=us&OS=4063&product=4057208

  1-800-474-6836

  Lenovo/IBM

  http://www-307.IBM.com/PC/support/site.WSS/MIGR-4M7HWZ.html

  1-800-426-7378

  Sony

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  1-800-488-7669

  Toshiba

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  1-800-457-7777

• Adobe Capture CC is available for use with Samsung Galaxy S7 and edge S7 phones?

  Hi Adobe community I have so far struggled to get an answer on the following question: is Adobe Capture CC available for use with Samsung Galaxy S7 and edge S7 phones? and I was wondering if there is someone who can help?

  Any assistance is much appreciated.

  Thank you

  Bruce

  Hi Bruce,.

  Yes. I think that these two devices are supported. GooglePlay installation problems?

  Let me know and I can talk to the product team.

  Sue.

• I have even vacation photos on two different cameras and a Smart Phone - how to combine in chronological order

  I just upgraded to 14 items in a very old version.

  Can someone help me get started with tips on how to combine in chronological order of the pictures taken on a vacation on two different cameras and a smart phone?

  I never figure out how to do this easily on the old version.

  margaretg13258847 wrote:

  I just upgraded to 14 items in a very old version.

  Can someone help me get started with tips on how to combine in chronological order of the pictures taken on a vacation on two different cameras and a smart phone?

  I never figure out how to do this easily on the old version.

  This is something I often do when I shall prepare a draft of an event with photos taken by different people.

  It cannot be done 'automatically' to get a good shot for all cameras.

  You can use the shortcut Ctrl J (Menu Edit > adjust date and time...)

  But before that, take the time to:

  -Choose the camera you think is the best time and enough shots to compare with the other cameras

  -assign a keyword to be able to quickly select all of the pictures from each camera

  -l' sort order of display the value "oldest first"

  When you're ready, find a picture made to at about the same time with the camera of reference and the other.

  Make a note of the date and time for the camera to 'reference' and the other.

  Calculate the difference. It may be easier to first treat only the dates, then make another correction for the moment.

  For example, you find that there is a difference of two days too late of the camera by report.

  You select the files by the camera from this session. They are in chronological order.

  Look at the date of the oldest shooting. Calculate the new correct date (you add two days)

  Shortcut Ctrl J.

  You select the third option (new start date) and the new start date. Validate.

  That's all. All dates of the camera by report have been corrected.

  You can start at the correct time (you can even correct hours first, then a third round for minutes).

  Same process for all devices.