# 61 HP ink cartridges: HP nine 61 black and tricolor cartridges are defective

Similar Questions

• CP1215 reports that all of the color ink cartridges are empty

  HP CP1215 reports that all of the color ink cartridges are empty, but they were rarely used, the BLACK toner then indicates 72%, all three color inks report 0%.

  Hello

  Thanks for the post.  It's weird, there's a way to go beyond this message, I have included a link below with the explanation and why this happens.  Good luck!

  http://support.HP.com/us-en/document/c01905250

  http://support.HP.com/us-en/document/c01788825

• OfficeJet 4635 cancel the firmware update because my ink cartridges are for older versions of the product

  I was happy with my officejet 4635 until I clicked on ok to apply for the HP firmware update. He said that it would improve my printer. However, demand has not said that my ink cartridges may not work if I installed the update. I clicked on ok and the update has been successfully installed. Now I can't print anything because I get an error message saying the I have ink cartridges are designed for older versions of the product. I do not use the new HP cartridges because they cost too much. I used cartridges refilled abacus in Az. Phhoenix which worked fine up until I did the update of the firmware of HP. I need to go back to the old system, so I can print again. I am connected to a desktop computer HP envy running windows 8.1. I'm furious HP to try and force you to buy their new cartridges with an update of something. I think that whoever came up with this update should be fired. Any help with a solution would be appreciated.

  I was told that there is no way to undo the update of the firmware. HP did send me a few ink cartridges so I could print again, but I am still ticked about the way this has been ensured by HP. They have not told me that my old version cartridges would not more work after updating firmware. I think that it is simply dishonest on part of HP and I am sure that other customers have been captured by this update of the firmware. I am sure it was a HP effort going to force you to use their new cartridges. I'll be very careful on the acceptance of the updates from HP in the future.

• I finally got CS2 installed on my system. But now the menu background color is black and the elements are not visible until the cursor is over them. It is very difficult to read. How can I change this?

  I finally got CS2 installed on my system. But now the drop-menu background color is black and the elements are not visible until the cursor is over them. It is very difficult to read. How can I change this? I tried to go into change preferences but it does not work

  I changed it to the value default them and that worked. Thank you very much

• HP Officejet 6600 won't print because the yellow and pink ink cartridges are exhausted?

  I need to replace? I want to print in black and white not color so, how do I fix?

  Hello

  Many IIC printers will not print (work) when a (whole) depleted cartridge. Some still unable to print, but a tiny snail. In short, you must purchase the new color ink.

  Kind regards.

• I can't go to my printer. It will not recognize the ink cartridges are full!

  My epson 7400 has not been used for 6 months. I cleaned and aligned the nozzles and it used 2 full cartridges. I installed new ink cartridges, and he says they are empty. Now none of the buttons work, it does not seem to recognize all commands. What should I do?

  Hello

  Turn the printer off

  Unplug the printer from the computer and the wall outlet

  Reinstall the cartridges

  Support all the ink cartridges until they snap into place to make sure that they are well housed

  Close the cartridge cover and push it down until it snaps

  Close the scanner

  Press on the Stop button to start loading of ink. It takes about 2 minutes.

  When the the light stops flashing and remains on, the ink load is complete

  	Caution:
  Never turn off the Epson Stylus CX while ink is in charge or you'll be wasting ink. If the ink light flashes, press on the Stop button and lower all the cartridges safely Manually clean the print heads Plug the printer into the wall outlet and the computer.  Turn it on and try printing again. Updates

• Why can I not use the scanner function if my ink cartridges are not installed properly?

  The scanner allows just as one scanner I have another product of HP that I use for my printing needs? My all in one (C4580) there is an error that indicates that the ink cartridges have not been installed correctly. I have not used this printer as printer in a long time, but use it as my primary scanner. Is there anyway I can overide the "Cartridghe Print badly installed" so I can use the scanner function? Thank you for your help

  You can find information on how solve the error associated with cartridge you have about your Photosmart C4580 paper here.

  With most of the printers HP if there is a visible error on the printer screen it only lets not to copy, scan or fax.

  I hope this helps.

• My off brand ink cartridges are not recognized by my HP L25500

  I bought this ink cartridge: [changed to rules of Participation]

  but my HP L25500 does not recognize. It is completely useless.

  I went on many ink cartridges HP brand, who has always work without a single problem.

  But now, when you try less expensive off-brand of ink, I can't have my HP L25500 to recognize the cartridges.

  They are branded as G & G.

  The cartridges look the same as the genuine HP cartridges, but they covered all the logo with their stickers.

  Is there something I can do to get my HP L25500 to recognize cartridges?

  The page you gave indicates that the products have a 90 day warranty, I suggest to contact the vendor for a replacement.  HP does not guarantee the quality of third party products.

  This forum focuses on the level of consumer products.  For the Designjet that you can have better results, post in the forum HP DesignJet here, this is where the DesignJet experts.

• "Compatible" black and tricolor cartridges of HP 60XL online still not being accepted by D110a!

  1. product name and number: HP Photosmart e-All-in-One D110a printer.

  2 operating system installed (if applicable): Windows 7 Home Premium 64-bit.

  3. error message (if applicable): "Cartridge Incompatible."

  4. all changes made to your system until the problem occurred: I literally lived "wringer" on this printer, trying to get all of the features to work.

  Finally, after dozens of hours of troubleshooting, reconfiguring and update the D110a works well, but it will accept 60 HP ink cartridges but still will not accept HP 60XL cartridges I bought at HP year last online; the HP site where I bought cartridges listed 60 and 60XL ink than those available only compatible cartridges.

  Any advice on how to force the D110a accept 60XL cartridge?

  Any advice on how to proceed to get my money back or get HP to send me replacement 60XL cartridges that are compatible?

  I feel ripped-OFF... and I do not think that HP will stand behind their product.

  NOTE: The Code of Mississippi does not any limitation period imposed by HP for products with latent defects or sold by fraudulent (whether due or not) misrepresentation because I believe is the case here.

  Thanks for your comments!

  Hi HectoRocker4

  Cartridges are guaranteed for 2 years from the manufacturing date. I suggest that you contact support phone HP you may qualify for replacements.

  Hope this helps, please let me know how you go

  Thanks, Ciara

• The black and white files are Purple in LightRoom CC (they work well in PS and other programs)

  All my black and white files (TIFF and jpg which are grayscale) have a purple slant and are darker in LightRoom CC (except for module development). They work fine on other programs such as PhotoShop, Picasa or other navigation applications. Lightroom Mobile works perfectly as well. I can't find a solution to my problem anywhere. Could you please help me?

  You have a defective monitor profile.

  Try to set the monitor to sRGB profile. If this solves the problem, you should ideally calibrate your monitor with a standard material.

  http://www.lightroomqueen.com/articles-page/how-do-i-change-my-monitor-profile-to-check-WH ether-STI-corrupted.

• Deskjet 1000 printer - J110a: printer prints a blank Page - HP anthentic color and black ink cartridges are full

  Used this printer for months without problem until he ran out of color ink. Buy genuine HP color ink on amazon and replaced the empty color ink.  Installed the latest driver. Printer seems to work fine except the rest blank page. HP Print and Scan Doctor 4.9 finds no errors, no problem.  Cleaning print head. Aligned printhead printed normal test result on the page. Results of tests on white page. Yet performance printer continues to give green checkmarks on all issues. No error found.  I followed the video instructions from HP customer support, but the problem persists.  http://support.HP.com/us-en/product/HP-DeskJet-1000-Printer-series---J110/4066042/model/4066376/docu...

  Given that you've tried the HP web site, try these videos Youtube here.

  https://www.YouTube.com/results?search_query=DeskJet+1000+print+head

  Find out more if necessary.  If no joy, your printer is toast.

• How will I know what ink cartridges are low?

  I have a photosmart b210. How do I know what color cartridge becomes weak? been all over the apps through the screens of the printer and cannot find it ANYWHERE! help, please!

  Hi Shinski_lynch,

  What a nice printer.

  He should ask on the front if the ink is low, but you can also follow these steps to see if you are running low on ink.

  • Menu configuration (it looks like a key on the front panel)
  • Click on 'tools '.
  • Then click on "Display Ink Level".
  • That displays the ink of your printer.

  Please let us know if that solved your problem.

• error message that the ink cartridges are not compatible

  I recently bought a HP Deskjet 1000 and installed and the cartridges that came with the printer do not work. It keeps giving me the error that they are not compatible with the way in which the printer is installed.  I followed all the instructions and everything reset and still say the same error.  I am using windows 7 64 bit

  Fix! The printer will not work without INSTALLING cartridges. All cartridges installation, do not wrote on the side, but those that come with the printer do most of the time.

  What happened after a few steps, after re - clean cartridges and unplugged the power? Same result?

  "" If I want to give THANKS, you can click the WHITE STAR to the LEFT, to give thanks!" »

• OfficeJet Pro 8500: Office Jet Pro 8500 blue print as rose/violet-all ink cartridges are full?

  Something blue prints as a pink/purple color.  Recently replaced the Cyan cartridge.  No other cartridge is the replacement level yet.

  Ideas?

  Hi @KFDLou,

  Please try these steps and getting back to me.

  As indicated in the document "If there are still defects on the page after the print head has been cleaned once, go to solution to replace one or two print heads."

  Solution 6: replace one or two print heads

  If you have done all the troubleshooting steps and you are still experiencing a problem, replace the printhead.

• E all-in-one HP 3520, ink cartridges are full but are only printing header and footer in blue?

  performed a test page to the printer is only printing in blue ink. printer is running on Windows 8, please let know us if I need to re install or download updates

  Hi Colleen48,

  I see that you are having problems with your printer.  I have a few questions.

  When you print the test page only blue ink prints?

  When you print only blue ink is printing?