My external microphone of my headset does not recognize my ASPIRE V5 - 561

VN7 - 591G

I have this headset http://gaming.logitech.com/en-us/product/g230-stereo-gaming-headset | It has two plugs, one for the microphone to the headphones.

My computer acer laptop has only a plug combo, so I bought a splitter 3.5 mm http://www.bestbuy.com/site/insignia-dual-3-5mm-mini-headphone-jack-adapter-black/4561008.p?id=12190...

Now, when I plug my splitter and select HELMET in the audio options, the headset works perfectly, however he won't get my microphone. * If I plug JUST the microphone without the microphone splitter gets picked up and works as expected. (works even to JUST connect the headset.)

All my drivers are up to date, because I searched through countless messages of forum trying to find a solution to this problem.

Need help please, I really don't want to have to be a separate USB microphone when this headset is perfectly fine and works normally. :/

Hello

I have the same laptop and no problem with a combo helmet. But I do not use any adapter from the factory, the helmet with just a single dose.

However, if you have exactly the separator you have posted here, it's for 2 headsets, not a combo headphone and microphone. You can see that the output does not have three rings on it, which is the case for a combo microphone jack and the speaker.

Just look at this picture:

https://LNV.i.lithium.com/T5/image/serverpage/image-ID/169i7439D0FCBFE8A695?v=v2

You can see that the 3.5 mm Jack has three black on it, rings to separate contacts for sound and the microphone.

Tags: Acer Laptops

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