My finger that print Scanner suddenly stopped

PLEASE HELP ME SOLVE THIS PROBLEM... IM OUTTA SOLOUTIONS z:

Hi SAMIxxx,

Thank you for visiting the Forums HP's Support and welcome. I read your thread on your computer HP laptop and suddenly stopped fingerprint reader. The fingerprint reader is not USB, I'm not sure what this device into your USB port. Please note remove any and all USB devices and remove the memory card in the slot of the card reader. Disconnect all non-essential devices and restart your computer. The fingerprint is listed under human interface devices. I would recommend a system restore. That should reset everything that has interfered with your player. I'd be happy to help you if necessary. How can I find my model number or product number?
Please respond with an operating system that you are running:
Operating system Windows am I running?

Please let me know.

Thank you.

Tags: Notebooks

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