My hard drive is no longer present in the workstation

I have a Western Digital 1 TB (external) hard.
I use it 99.9% of the time on my Windows 7 64 bit computer to store photos and videos and backup important files.

It was working fine until I plugged on a MACINTRASH to back up the files on this computer.
It was a simple copy and paste from the MACINTRASH on the external HARD drive.

After you copy the files of the MACINTRASH, I plugged it in my PC.

My PC does not recognize my external HARD drive. I unplugged the power supply plugged in. Even with the USB cable. Restarted. Then would not restart my computer and windows is auto auto repair. Nothing.

I have EVERYTHING unplugged and left like that for about 30 minutes. I have EVERYTHING plugged into my computer and turned on.

Windows booted up fine. I plugged the external HARD disk and windows had this little icon telling me it was installing drivers. I was pleased to think that he would finally recognize my external HARD drive.

Of course, he did not. The HARD drive does not appear in my computer. It appears in Device Manager, and disk management.

Device Manager

  • Under disk drives it only lists as "WD".
  • My other discs it has a nice long name as "WD 7500AAK external USB device"
  • Under properties, it tells me cannot find the Volume information for the disk. (The first time I did before the reboot, he said that there are 0 MB of space on it).
  • She claims that the device is working properly

Disk management

  • As a first step, it says that I must initialize my disc.
  • Now it is not even more appear.

I don't know what to do anymore. I had this HARD long enough that I don't know that it's no longer under warranty. I've lost as many files. Please help if you can.

My MAC does not recognize the hard drive either.

I wish there was more to the story... but there isn't.

Unfortunately - if * no. * computer to recognize the drive - it is UNLIKELY he has nothing to do with the PC.  If there is NO possibility of try you the drive on another machine (other that the OS X based PC and Windows PC you mentioned so far) - Please do.

It could be the drive interface (area around the disc) and not the drive itself.  When you turn it on, do you mean this spin up and spin then just or are there other sounds one minute + after that it starts (except maybe it turns down to sleep)?

If it's the box and not the reader, although it might cancel any guarantee you, culd you remove the disc and try it in another box / with an adapter or actually connected directly to (a single computer).  To you on that one - depends on if the data are the only (no backup) copy and your need OR if data is stored elsewhere (saved), and you should really just a scratch disk (and the drive is under warranty and easy to get replaced.)

Don't forget: a backup deducted that you have at least two copies of data in different physical locations.  An archive is nothing more that a single copy of the data stored on reliable long-term media; However, it is just a copy and if it is lost, chances are that it is for the data.

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